ZoomInfo
ZoomInfoExternal reviews
8,399 reviews
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Fantastic Customer Service
What do you like best about the product?
The team at ZoomInfo treated me as a partner; one of the team... not like a customer. It's my responsibility to ensure my team is equipped with the most accurate data so they can perform their job with confidence. Thanks to the team at ZoomInfo, I was shown the 'ins and outs' and best practices of the platform so that I can best support my teams' efforts. The amount of time I have been able to save is significant. Without having ZoomInfo available to me, my team would not be where they are today.
What do you dislike about the product?
What do I dislike? ... Considering how long I've had to think about this question, I'm going to say there is nothing I 'dislike'. Great solution.
What problems is the product solving and how is that benefiting you?
I am currently using ZoomInfo to help my team focus on the accounts that have the highest potential to close, based on insights provided by the platform. This has allowed my team to remain focused and highly targeted in their outreach efforts.
They went public, there's a reason.
What do you like best about the product?
Accurate info. Direct and mobile numbers. Work and personal emails. Org charts. Search by name or title. Import leads easily.
What do you dislike about the product?
Unable to bulk import leads from a list in Zoominfo. Not sure if we can build out lead lists with the tool, but it would be a game-changer in efficiency for outbound prospecting and sequencing.
What problems is the product solving and how is that benefiting you?
Find contact info for people who only submitted an old work email for marketing campaigns. Direct contact with them and ability to practice your phone or email skills with the high-pressure environment of direct lines and personal emails. Makes you put your full effort into drafting those scripts or emails!
Recommendations to others considering the product:
Understand the differences between this and your other options and challenge their salespeople to sell you on their capabilities in comparison with Zoominfo. Zoominfo is pricey, but for all the right reasons. It is a high-quality tool with recognizable ROI as long as you put it to good use and have well-trained sales or marketing personnel.
Run through your current outreach challenges (good fit?), review your toolstack (does it connect well?) and set a revenue goal you'd like to attain with the use of ZoomInfo (make it happen).
Run through your current outreach challenges (good fit?), review your toolstack (does it connect well?) and set a revenue goal you'd like to attain with the use of ZoomInfo (make it happen).
Best in class
What do you like best about the product?
Cuts so much time adding contacts and creating intent lists.
What do you dislike about the product?
Update info on new employees on companies
What problems is the product solving and how is that benefiting you?
Finding contacts that are not found on LinkedIN and cutting time finding contact info
Great source of new Business
What do you like best about the product?
Access to every major company and leads!
What do you dislike about the product?
Some wrong info, only updated every 6 mon
What problems is the product solving and how is that benefiting you?
Finding new people to get in front of, the benefit of
Outstanding Product
What do you like best about the product?
ZoomInfo is very easy to use, training is quick & simple for Sales & Marketing Teams. Great onboarding team at ZoomInfo to make sure all integrations are working smoothly. Value is very good for the high quality data provided.
What do you dislike about the product?
There is nothing about ZoomInfo that I dislike. The application is best in class.
What problems is the product solving and how is that benefiting you?
ZoomInfo helped us with our lead gen strategy and research for ABM.
Recommendations to others considering the product:
Highly recommend.
DiscoverOrg is Worth It
What do you like best about the product?
Direct Dials, OrgCharts, and new data cleanliness make prospecting and the data management between ZoomInfo, Salesforce, and SalesLoft easier than it was in the past. With tools like NeverBounce, they stand behind their data quality now better than before, and are using the DiscoverOrg resources to constantly vet the data that they supply, which was a weak point of ZoomInfo before the launch of the combined platform.
What do you dislike about the product?
Technographics and Scoops aren't always applicable to the Human Resources or Voluntary Benefits, and the team is saying that there is now a steeper learning curve than the old Business Edition 2.0 platform, but ZoomInfo is now offering more comprehensive training.
What problems is the product solving and how is that benefiting you?
We have multiple ways to reach prospects, as well as access to the Org Charts for added multi-threading capabilities. Having this data on hand is crucial in a COVID world that is now fully digital, there's no longer business card collecting or booths to have at events.
Recommendations to others considering the product:
Pay the premium and upgrade to the combined platform, the quantity and quality of the data available is excellent. The new Visualforce page that plugs directly into Salesforce from the AppExchange is great, it's basically a fully functional site plugged right into your CRM.
Game Changer
What do you like best about the product?
The quality of the data is far and away the best out there. The inclusion of cell phone numbers, especially in the era of Covid-19 and so many people working from home was an absolute game changer. Our connection rates are way up and our sales team is spending markedly less time prospecting.
What do you dislike about the product?
There is really nothing negative that comes to mind.
What problems is the product solving and how is that benefiting you?
The two biggest problems were the time wasted prospecting and looking for good contact info, as well as connecting with those prospects in the office. Zoom solved both those issues.
Best in Class.
What do you like best about the product?
Detailed Email & Direct Dial Phone Numbers
What do you dislike about the product?
Sometimes the interface to mine contacts can be cumbersome.
What problems is the product solving and how is that benefiting you?
Ability to reach out directly to potential customers, and determine if we have a possibility to work together.
Recommendations to others considering the product:
Don't wait any longer!
Zoominfo has it all!
What do you like best about the product?
Having the ability to find contacts, especially C-level contacts, really makes my job so much easier. One of the best things I really like about Zoom... I'd say 75% of the contacts also have a cell number. I've set several meetings with contacts that I've reached out to via their cell, it's awesome!
What do you dislike about the product?
There's an occasion when I do get someone that's been retired for a few years, but it rarely happens.
What problems is the product solving and how is that benefiting you?
My job is to make outbound calls to companies to introduce our company and product. Having the ability to find the contacts that I need to reach, makes it a lot easier than calling the main number to a business, to find the contact. Zoom info provides their direct dial number, which makes my job so much easier.
I save so much time in my daily routine, I don't know what I would use in its place.
I save so much time in my daily routine, I don't know what I would use in its place.
Recommendations to others considering the product:
I would highly recommend Zoominfo. Take back hours in your day with a tool that does it all for you!
Extremely useful tool with lots of information available
What do you like best about the product?
I like the contact information and intent features the most. The reach out extension makes it very easy to pull people's information directly from their LinkedIn profile, which is very helpful if you have only been given a name or something like that.
What do you dislike about the product?
The recommended contacts in reports aren't always the best contacts for our purposes. Those contacts are often a waste of credits.
What problems is the product solving and how is that benefiting you?
We are able to determine when customers are in the early stages of purchasing, which helps our sales team and their dealers reach out to the customer sooner and have a greater chance of closing a deal.
Recommendations to others considering the product:
It can be a very useful tool and ZoomInfo has very good customer service and support.
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