ZoomInfo
ZoomInfoExternal reviews
8,252 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Consistently Work to Provide Relevant Contact Information on Enterprise Level
What do you like best about the product?
I would have to say the DiscoverOrg research team. They work hard to find contacts for our sales team. This is not an easy task, as our company is a niche software company. Often, the people I'm looking for have a variety of job titles . At any rate, DiscoverOrg's team always tries to find the contacts I need. Additionally, they often provide other useful information, such as the contact's direct supervisor.
They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.
Their turnaround time between requests is good. I ask them for help pretty much daily!
They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.
Their turnaround time between requests is good. I ask them for help pretty much daily!
What do you dislike about the product?
I've not had the best of luck utilizing the "trigger" information contained under an account.
I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!
Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!
Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
What problems is the product solving and how is that benefiting you?
Our company works to reduce telecommunications expenses: fixed, mobile, data and Unified Communications. I've benefited from DiscoverOrg in my job, which is sales development, for the above stated reasons: fast turnaround, providing more information than I've asked for....
Recommendations to others considering the product:
If you are looking for a good source of organizational charts, DiscoverOrg.com fits the bill. I believe they work hard to provide in-depth organizational information. They have a high rate of accuracy with their information, as well.
Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.
Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.
Helps streamline the time to value for your business and your prospects
What do you like best about the product?
Triggers and technology responsibility info helps identify the people who will benefit most from doing business with your organization.
What do you dislike about the product?
When bulk matching companies, distinguishing where some of the results have come from and what they are linked to can be both time consuming and confusing.
What problems is the product solving and how is that benefiting you?
Time to identify the right decision makers is reduced
Works great!
What do you like best about the product?
Good collaboration with my Dynamics CRM and the information on the company is extremely useful. The org chart breakdown is also very good.
What do you dislike about the product?
The subscription model is too heavily broken up by role, company size and vertical. There needs to be more of an a-la-carte option for real account-based targeting. Say X dollars for all the info on a single company which scales with company size.
What problems is the product solving and how is that benefiting you?
Lead generation. We now have more company information to work with.
Inside Sales Manager
What do you like best about the product?
The search capabilities and the customer service. Especially Christina Keys who has been essential in our growth utilizing the solution.
What do you dislike about the product?
Having to pay for different data sets. I think one price for all the data would make it an easier solution for companies to digest.
What problems is the product solving and how is that benefiting you?
Data protection, backups and analytics
Recommendations to others considering the product:
make sure when buying the solution you pick the right data sets..
great prospecting tool
What do you like best about the product?
Great layout of account based prospecting, great customer success manager who educates on product
What do you dislike about the product?
TEDD dataset needs to be more mature - more accounts need to be added to justify for price.
What problems is the product solving and how is that benefiting you?
looking to build pipeline in an organization, benefits are huge - alot of access to people and potential prospects that linkedin cant offer.
Recommendations to others considering the product:
use normal IT dataset for foreseeable future. TEDD dataset not quite where it should be in my opinion.
Great tool for navigating companies & employees
What do you like best about the product?
Easy to navigate and find specific contacts. The summaries of the companies are very helpful and informative.
What do you dislike about the product?
Sometimes the information is out of date. You need to cross-reference with LI to make sure the person listed is still actually active at the company.
What problems is the product solving and how is that benefiting you?
Using Zoominfo has helped me create organizational charts and target prospects easier.
Great for sourcing products!
What do you like best about the product?
I like that ZoomInfo usually has accurate info regarding people and their places of employment. You can also find their work contact info within Zoom. It's often that the contact info is not accurate, but if you search others at the company, you can often find the correct email address format or general company phone number
What do you dislike about the product?
It's often that email address info and contact phone numbers are incorrect to the corresponding employee you're trying to contact.
What problems is the product solving and how is that benefiting you?
I'm an Outbound Sales Rep, so all of my lead generation is cold-calling and self-sourcing. ZoomInfo is allowing me to identify the correct points of contact , while obtaining their contact info.
Recommendations to others considering the product:
ZoomInfo is a great place to start to identify the correct points of contact or their contact information. You will (sometimes) have to utilize LinkedIn or the company website to obtain correct contact info for the people you're trying to reach.
Best contact data tool
What do you like best about the product?
Quality of data seems to be pretty accurate and up to date. The Reachout plugin makes prospecting super easy as your are researching on Linkedin
What do you dislike about the product?
clunky interface, search filters could be improved
What problems is the product solving and how is that benefiting you?
Data Quality Assurance software. Ability to find accurate contact data for prospects has greatly improved
Recommendations to others considering the product:
If data integrity is your goal, I believe zoominfo is the best I've used on the market. I suggest using it as a primary tool and using a back up as I haven't been able to retri
Great after sale support
What do you like best about the product?
I can't quite give a 10 yet, as we've only been using DiscoverOrg for about 2 weeks. That being said, the after sale support we have received from Kyle Ziegler and Jared Ellis has been phenomenal. Both of these gentlemen have gone above and beyond. They don't just answer your question, they ask you questions to help you decide the best approach for your organization. This approach has helped ensure we will be successful in use of DiscoverOrg and are not wasting time unnecessarily.
As to the product itself, the search capability is amazing as it enables us to filter based on attributes across the company, technologies used, employees and locations. This allows us to completely fine tune to our specific needs.
As to the product itself, the search capability is amazing as it enables us to filter based on attributes across the company, technologies used, employees and locations. This allows us to completely fine tune to our specific needs.
What do you dislike about the product?
So far I haven't uncovered any dislikes
What problems is the product solving and how is that benefiting you?
We are working to increase our pipeline through direct contact and marketing channels. DiscoverOrg has enabled us to pull Summary Reports on target accounts, which contain an overview of the organization, as well detailed organization charts (complete with names/phone/email). In addition, we have built and pulled several lists for our marketing campaigns, enabling us to target the people who use the technologies we know and support.
Recommendations to others considering the product:
If you are looking for a well-appointed, accurate sales intelligence tool, you need to consider DiscoverOrg. We compared DiscoverOrg to other sales intelligence tools and felt it offered the best overall solution for our organization. We have not been disappointed by the after sale support, in fact just the opposite (as previously mentioned).
I have been using DiscoverOrg for intelligent sales insight for 2 years.
What do you like best about the product?
I like the org chart the best. I enjoy being able to see who reports to who in a logical way - and with all of their given contact information. This helps greatly with the sales process in making sure that I am reaching out to the correct people. I also like being able to receive daily or weekly triggers without having to give much effort of pulling reports - having this information fed to me allows more time for me to spend on my outreach.
What do you dislike about the product?
Ever since the new version of DiscoverOrg - there are sometimes issues uploading contacts into my CRM. There are many times when my trigger subscriptions do not send any emails with information. Also, there are often times when the same information is given in triggers subscription emails. I feel like there is a lot of duplicate information - which makes it harder to decide what information is most relevant to me at any given time.
What problems is the product solving and how is that benefiting you?
I use DiscoverOrg to solve my problem of needing direct contact information for leads I am working, as well as current initiatives going on within their companies. I have realized that the contact information is usually accurate - even though some of my colleagues have mentioned that that the trigger information is not always very accurate.
Recommendations to others considering the product:
DiscoverOrg has relevant contact and company information in many different data sets. I like the fact that you can buy the different data sets that are relevant to you. However, if you would like to subscribe to multiple data sets, it can get very pricey, especially for a large team of users.
showing 2,941 - 2,950