ZoomInfo
ZoomInfoExternal reviews
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Great resource
What do you like best about the product?
I love that you can plug in the email, and it pulls up the contact information. That is very helpful for my role in business development in a new market.
What do you dislike about the product?
Sometimes, I get an email back saying that that person is not in IT, or is not at the company, yet it still shows that the contact was validated near the time I found something was incorrect.
What problems is the product solving and how is that benefiting you?
The technology budget and the overall company description gives me some ammo when I make my calls.
Great source of lead generation
What do you like best about the product?
I love the speed of customer support and the quality of data in the platform.
What do you dislike about the product?
I dislike the lack of technology visibility to see what tech stack the lead is using.
What problems is the product solving and how is that benefiting you?
We are generating new business using our ideal customer profile, and save time using DiscOrg by narrowing down appropriate targets.
Recommendations to others considering the product:
It is a very valuable resource to start building a customer base, with accurate data to support the outreach.
Innovative Software for Tracking Prospects
What do you like best about the product?
My favorite part of Tellwise is not only that it tracks emails but also logs the history of emails and calls and takes away a lot of the hassle of manually entering every detail into a CRM. I also LOVE that you are able to call directly through the program and leave a pre-recorded voice mail with the click of a button.
What do you dislike about the product?
That it doesn't update in real time. If my colleague and I are calling from the same contact list, I have to refresh mine in order to see who she has called. I also think you should add an area code function. I am on the East Coast in one of the earliest time zones so if I start my day with a call block, I have to look up area codes before calling to find their time zone.
What problems is the product solving and how is that benefiting you?
We are able to see within our organization who has touched each prospect and the history of it.
Deep, Reliable Content
What do you like best about the product?
I like the depth of information and the number of contacts provided per company, especially in the state and local government verticals and higher education. I also like the organizational charts and visualizations.
What do you dislike about the product?
Occasional bad information, but very rare;
What problems is the product solving and how is that benefiting you?
Finding prospects in higher standing within all-sized organizations.
Recommendations to others considering the product:
This tool is my go to for prospecting research, although I've heard it can be a little pricey, it is worth it.
Loving me some Zoominfo
What do you like best about the product?
Ease of execution prospecting new leads from SFDC into Outreach. The data quality has greatly improved and is being updated constantly.
What do you dislike about the product?
Nothing that I can think of at this time.
What problems is the product solving and how is that benefiting you?
Finding direct dial phone numbers and new leads.
Great for direct dials
What do you like best about the product?
-Best data source for direct dials. For clarification, my target contacts are in sales or client success
-Great contact enrichment tool within salesforce
-Great contact enrichment tool within salesforce
What do you dislike about the product?
-The platform itself has a pretty dated UI - so I typically stick to using the SFDC integration
What problems is the product solving and how is that benefiting you?
We were looking to increase call connect rate and now we're floating around 8%, which is up from 3%-4%.
Spot on Information
What do you like best about the product?
It's easy to drill down into the exact set of companies and contacts I need to get my message out. Once chosen, the capability set up email feeds based on activities has allowed me to capture valuable and actionable intelligence, and act on that data.
What do you dislike about the product?
Like any other database, every once in a while the data gets out of date. The CSM team is great in addressing those issues when they arise.
What problems is the product solving and how is that benefiting you?
Marketing to a defined territory and set of clients based on perceived need, and setting up automated feeds for activities that may be pertinent to my offerings. The data allows me to focus efforts on areas which were not originally evident, and uncover insights into organizational and buyer behavior that were not originally evident on first pass.
Great Source of Data for Sales Teams
What do you like best about the product?
Having direct contact info(email and phone) for most of my target accounts and contacts helps me focus my time on higher quality outreach and conversations.
What do you dislike about the product?
Some company and individual data is not updated very often requiring additional research at times. Would also be nice if there were a way to see which contacts are already in your CRM through the integration. This may already exist but I am not aware of it if it does.
What problems is the product solving and how is that benefiting you?
Providing clean and accurate data for myself and my sales team to use for outreach towards targeted accounts and contacts
Recommendations to others considering the product:
The data you will receive from ZI is as good as you will find from anywhere. No software is going to be perfect 100% of the time. ZI has been the most consistent source that I have tried compared to some of their competitors. Compare a few different solutions and see what is best for your organization based on quality, price, terms, etc.
Zoominfo - accurate and wide
What do you like best about the product?
The verification standards were top notch for this this type of product. I believe this is due to the fact that they do not rely on the "points" model that many other vendors utilize to build and maintain their database.
What do you dislike about the product?
Search was ok, but it did not seem that every parameter was possible. For example, technology usage was not an indexable item
What problems is the product solving and how is that benefiting you?
We needed to build out a database of prospective contacts/accounts
Recommendations to others considering the product:
good tool for broad firmographic data, utile the export to CSV functionaliy for bulk Salesforce uploads
Solid Prospecting Tool
What do you like best about the product?
Out of all the prospecting tools my team employs, I use D.O. about 1/3 of the time, which is definitely high usage. Great resource for extremely accurate phone #s and email addresses.
What do you dislike about the product?
Occasionally emails bounce, even though they are "verified", but still..this happens very very rarely and not enough to be a huge nuisance.
What problems is the product solving and how is that benefiting you?
Prospecting across an organizations. Getting a clear picture of organization structure across all different departments.
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