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Robust, accurate dataset and excellet customer service
What do you like best about the product?
DiscoverOrg offers a number of comprehensive business intel features, SFDC integration, opportunity alerts and more. The data is comprehensive and more reliable and accurate than similar competitor's tools. Our Sales team consistently rates DO as a highly valuable prospecting tool and they are a tech savvy bunch. Additionally, the training support and customer service has been exceptional from day one.
What do you dislike about the product?
We occasionally have issues where a user's license isn't set to access all data sets that we have subscriptions to, however a quick note to our account rep and this is always quickly resolved.
What problems is the product solving and how is that benefiting you?
Our subscriptions allow our sales organization to build business intelligence about target accounts and quickly find new targets within set parameters. Our team relies on databases like DiscoverOrg for more than 50% of their prospecting on average.
The most useful Sales Development Tool I have.
What do you like best about the product?
I like that DiscoverOrg has the ability to connects with not only my CRM but our SDR as well. This makes running lead gen campaigns a breeze, coupled with the org charts we know who and when to message the right folks.
What do you dislike about the product?
Sometimes I get logged out or need to clear my cookies /cache because the tool has slowed down substantially.
What problems is the product solving and how is that benefiting you?
Appointment setting, lead gen sales intell all in a single easy to understand view.
Recommendations to others considering the product:
It would be nice if there was some way to track activity in sf without importing a lead. Click to call built in to the interface so I could attempt to call out on lists from the tool etc,
Effective Business Tool
What do you like best about the product?
The information is accurate and on point for our business. Also, the customer success team is excellent. They are professional and committed to learning how to maximize the effectiveness of the tool for our needs.
What do you dislike about the product?
Restrictions on search capabilities by account type.
What problems is the product solving and how is that benefiting you?
New business generation and marketing within accounts.
Great Business Development Tool
What do you like best about the product?
Great layout makes finding data inside accounts easy. Love that the phone numbers for many accounts are direct lines, not corporate lines. Saving a search and subscribing is easy too - to get daily triggers.
What do you dislike about the product?
On the expensive side. Some of the accounts have bad data showing them in the incorrect revenue bands and thus do not give us access based on our subscription.
What problems is the product solving and how is that benefiting you?
Able to identify prospects easily and look up additional information about the company when preparing for a prospect call.
Discover ORG - Nuspire_Tony Petcou
What do you like best about the product?
1. The details and its accuracy
2. Real time triggers
3. Alerts
4. depth in the details
2. Real time triggers
3. Alerts
4. depth in the details
What do you dislike about the product?
no location counts for the organizations
What problems is the product solving and how is that benefiting you?
business intelligence and this tool allows my teams to be more productive. Client engaging
Recommendations to others considering the product:
this product goes much deeper than names and contact info. Great sales/mktg tool
DiscoverOrg has been the catalyst for improving my workflow.
What do you like best about the product?
DiscoverOrg's extensive data allows me to easily call into my accounts and have data points that I can pull from to make my cold calls more targeted and compelling.
What do you dislike about the product?
There is not a lot I dislike, I wish there were more accounts in Discover.
What problems is the product solving and how is that benefiting you?
Improving company's corporate security posture, accessibility to their cloud environment, and streamlining onboarding and offboarding.
Recommendations to others considering the product:
It makes your life so much easier by providing direct dials and quality data that allows your pitch to be more aligned and compelling.
Very helpful in finding the contacts we are looking for
What do you like best about the product?
The fact that those people in my target audience are there, in the system, with the contact information I need. The other great thing is the ability to customize my searches into what I want and then having the ability to save those searches. And oh yea, the emails I get after subscribing to those searches are helpful as well.
What do you dislike about the product?
When going back and forth between saved searches and the businesses within those searches, the refresh rate gets slower the more time you spend on the site. Not a huge problem, but really the only thing that I "dislike".
What problems is the product solving and how is that benefiting you?
Other resources out there seem to be somewhat outdated, not fully vetted. I have yet to find a prospect that is no longer at the company DiscoverOrg says they are with. I feel DiscoverOrg's research team is second to none!
Recommendations to others considering the product:
If you need contact info for prospects, you need DiscoverOrg.
Consistently Work to Provide Relevant Contact Information on Enterprise Level
What do you like best about the product?
I would have to say the DiscoverOrg research team. They work hard to find contacts for our sales team. This is not an easy task, as our company is a niche software company. Often, the people I'm looking for have a variety of job titles . At any rate, DiscoverOrg's team always tries to find the contacts I need. Additionally, they often provide other useful information, such as the contact's direct supervisor.
They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.
Their turnaround time between requests is good. I ask them for help pretty much daily!
They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.
Their turnaround time between requests is good. I ask them for help pretty much daily!
What do you dislike about the product?
I've not had the best of luck utilizing the "trigger" information contained under an account.
I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!
Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!
Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
What problems is the product solving and how is that benefiting you?
Our company works to reduce telecommunications expenses: fixed, mobile, data and Unified Communications. I've benefited from DiscoverOrg in my job, which is sales development, for the above stated reasons: fast turnaround, providing more information than I've asked for....
Recommendations to others considering the product:
If you are looking for a good source of organizational charts, DiscoverOrg.com fits the bill. I believe they work hard to provide in-depth organizational information. They have a high rate of accuracy with their information, as well.
Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.
Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.
Helps streamline the time to value for your business and your prospects
What do you like best about the product?
Triggers and technology responsibility info helps identify the people who will benefit most from doing business with your organization.
What do you dislike about the product?
When bulk matching companies, distinguishing where some of the results have come from and what they are linked to can be both time consuming and confusing.
What problems is the product solving and how is that benefiting you?
Time to identify the right decision makers is reduced
Works great!
What do you like best about the product?
Good collaboration with my Dynamics CRM and the information on the company is extremely useful. The org chart breakdown is also very good.
What do you dislike about the product?
The subscription model is too heavily broken up by role, company size and vertical. There needs to be more of an a-la-carte option for real account-based targeting. Say X dollars for all the info on a single company which scales with company size.
What problems is the product solving and how is that benefiting you?
Lead generation. We now have more company information to work with.
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