ZoomInfo
ZoomInfoExternal reviews
8,383 reviews
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Excellent platform for enhancing sales workflows
What do you like best about the product?
Very strong software platform that's powerful and easy to use, robust data, super fast support, and easy access to data "concierges" where I can suggest clean ups to data that then happen in 48 hours or less
What do you dislike about the product?
Data isn't always the best or complete, technographics could be more robust
What problems is the product solving and how is that benefiting you?
Company and contact data
Having a database and the advanced searches is great.
What do you like best about the product?
The saved searches and daily alerts, integration with Pipedrive for exporting.
What do you dislike about the product?
A good amount of the contacts are outdated.
What problems is the product solving and how is that benefiting you?
Finding the correct person to contact
Great tool for Sales Development
What do you like best about the product?
The access to contacts and ease of use. I wish it was a bit more snappy though.
What do you dislike about the product?
Sometimes the information is innaccurate.
What problems is the product solving and how is that benefiting you?
Finding leads for sales and this allows us to connect with your customers faster.
Very useful, time saver, mostly reliable
What do you like best about the product?
Ease of access with chrome extention, how quickly the information loads and the ability to use zoominfo seemlessly with other softwares.
What do you dislike about the product?
Sometimes the info is not accurate. I will find other sources online that are more current than zoom info's information. however this only happens about 15% of the time
What problems is the product solving and how is that benefiting you?
Finding contact infomation for potential leads, this shortens the time that I would have to scrub the internet for a phone number or email allowing me easy access with a "Z" icon on any tab I am viewing on google chrome.
ZoomInfo has been a great tool for finding potential customers!
What do you like best about the product?
I like how you can search for prospects by what they are interested in- "Intent."
What do you dislike about the product?
The Intent I discover isn't alway truthful.
What problems is the product solving and how is that benefiting you?
They make it easy to find companies in any given territory with up-to-date contact information.
Simple and Effective
What do you like best about the product?
I love how accurate the information is on the website and how easy it is to access, especially when doing research on accounts before prospecting. I use ZoomInfo everyday. It helps with knowing who I am talking to, what posistion they hold, and who the key decision makers are in certain departments to help narrow my search. When we started using ZoomInfo, it was easy to start implementing into our daily work habits to utilize as a valuable tool. I haven't had to use customer support yet, but I have heard great things about how personable the team is and how willing they are to help with any issues. I have now learned to integrate this into my prospecting in all scenarios so I can learn more about what goes on in someones business.
What do you dislike about the product?
I would say the thing I dislike about ZoomInfo is not getting accurate intent signals on my feed that are pertaining to my specific customer base. I had already uploaded my module and set up my feed to get intent signals but it keeps showing companies that are not in my CRM.
What problems is the product solving and how is that benefiting you?
It is taking the guess work out of not knowing who you are trying to reach and what company info you are trying to find. A lot of the time, websites don't have enough information to go off of, but I am able to go to ZoomInfo and it will give me more insight about the business and who works there.
ZoomInfo is a useful tool
What do you like best about the product?
For new account prospecting, using Intent Data and Scoops to find candidates and creating lists that have the right personas are very helpful
What do you dislike about the product?
Email addresses are too sparse and not accurate enough overall
What problems is the product solving and how is that benefiting you?
It helps find the right stakeholder(s) in large organizations
Excellent Tool
What do you like best about the product?
Its helpful finding current employees and what their titles and phone numbers are.
What do you dislike about the product?
Sometimes titles and phone numbers are wrong
What problems is the product solving and how is that benefiting you?
Finding the right person in a company
Decent experience, phone numbers can be inaccurate
What do you like best about the product?
ZI's web insights + intent is something I find very interesting. Web insights gives me a clear view of which al accounts are viewing my organisation's website and then let's me priortise them for outreach. Similarly ZI intent combined with G2 intent via the integrations helps me build a hyper focussed list of in market buyers.
What do you dislike about the product?
The contact numbers are mostly inaccurate. I'll need to resort to other sources and lot of trial and error to check if the number works.
What problems is the product solving and how is that benefiting you?
I like to keep a track of accounts who engage with my organization's website and if they are actively engaging with keywords relevant so that I can get a lot more context and engage with those customers contextually.
Great tool, positive improvements to extensions and UI over the last 12months
What do you like best about the product?
Speed of use, integrates well with all my tools, and have seen more proactive efforts from customer service.
What do you dislike about the product?
Pricing and contract discussions as new customer as not as easy as with other products. My recent renewal however was very very positive experience.
What problems is the product solving and how is that benefiting you?
Do not have existing CRM data so this is essential to have the data for cold outreach.
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