ZoomInfo
ZoomInfoExternal reviews
8,343 reviews
from
and
External reviews are not included in the AWS star rating for the product.
ZoomInfo Sales review
What do you like best about the product?
The speed at which I can build lists of prospect companies with potential decision makers including their contact information.
What do you dislike about the product?
As a daily user of both ZoomInfo Sales and ZoomInfo Engage, I can confidently say that my onboarding experience with Engage was far superior to my experience with ZoomInfo Sales. My Engage representative, Eli Greenstein, is always responsive and willing to help. I would rate my experience with Engage and Eli as an A+++.
However, my experience with ZoomInfo Sales has been much less satisfactory, and I would rate it as a D+ for the following reasons:
Ineffective Search Function in the help center: As business professionals, we rely on speed and efficiency, but the search feature in ZoomInfo's help center are frustrating. It only works well if I already know the exact terminology or naming conventions ZoomInfo uses for the information I’m looking for. This makes self-service and finding how-to guides a cumbersome time sucking process. ZoomInfo should really reconsider the design of this search functionality.
Poor Customer Support: The customer service is lackluster at best. Email inquiries often take days, if not weeks, to get a response. When I do try calling the helpline, communication is typically difficult because of language barriers, and I often struggle to understand the representative, who likewise has trouble understanding me.
Challenging Onboarding: Once I figured out how to use ZoomInfo, the platform itself is quite useful. However, the initial onboarding experience was terrible. It was frustrating and difficult to get up to speed with the platform.
However, my experience with ZoomInfo Sales has been much less satisfactory, and I would rate it as a D+ for the following reasons:
Ineffective Search Function in the help center: As business professionals, we rely on speed and efficiency, but the search feature in ZoomInfo's help center are frustrating. It only works well if I already know the exact terminology or naming conventions ZoomInfo uses for the information I’m looking for. This makes self-service and finding how-to guides a cumbersome time sucking process. ZoomInfo should really reconsider the design of this search functionality.
Poor Customer Support: The customer service is lackluster at best. Email inquiries often take days, if not weeks, to get a response. When I do try calling the helpline, communication is typically difficult because of language barriers, and I often struggle to understand the representative, who likewise has trouble understanding me.
Challenging Onboarding: Once I figured out how to use ZoomInfo, the platform itself is quite useful. However, the initial onboarding experience was terrible. It was frustrating and difficult to get up to speed with the platform.
What problems is the product solving and how is that benefiting you?
Getting past gatekeepers to access contact information for decision-makers is a key feature I love in ZoomInfo Sales. I also love the fact that Engage offers email tracking with open notifications, which is a standout feature. Additionally, my experience with Engage's onboarding and customer support was far superior to what I encountered with ZoomInfo Sales.
ZoomInfo is a great sales lead tool that let's you drill down to the right contacts!
What do you like best about the product?
Cell phone numbers and emails! Correct info
What do you dislike about the product?
NOTHING! Such a great platform, I see nothing but positives
What problems is the product solving and how is that benefiting you?
Finding the correct job titles to accuraltey lead hunt
Great product - increasing sales already
What do you like best about the product?
The wide range of features and info provided to us.
What do you dislike about the product?
Nothing so far. It's all exceeded expectations
What problems is the product solving and how is that benefiting you?
saving time in finding potential qualified leads
ZoomInfo is a great tool for sales proffessionals. Highly reccomend.
What do you like best about the product?
I like the ability to find leads within seconds. ZoomInfo is easy to use. Their customer support is excellent and very prompt. I use this application everday.
What do you dislike about the product?
I dislike the amount of numbers that are no longer in use but overall there are more legit numbers than useless ones.
What problems is the product solving and how is that benefiting you?
ZoomInfo sales helps me find and locate leads for my business. ZoomInfo sales makes my job exponentially easier to perform.
Game changer
What do you like best about the product?
I sell a wide variety of products and services to mid-market accounts, and diversifying contacts and understanding org structure has always been one of the most challenging parts of my job. Zoominfo streamlines the process and makes me a more effective, productive, and happy sales person.
What do you dislike about the product?
My only complaint is that, naturally, the data isn't perfect. The occasional incorrect email, phone number or ex-emloyee showing as a current employee will slip into the mix.
What problems is the product solving and how is that benefiting you?
Zoominfo radically simplifies the data gathering portion of my job, which can be one of the most tedious and fruitless parts of being a salesperson. By cutting down on the time it takes to understand and identify the people, companies, and markets to sell to- I have more time to focus on starting conversations and solving customer problems.
ZOOMINFO | PACK YOUR SALES PIPELINE
What do you like best about the product?
There is a lot that i like about Zoominfo but there is one this i like most is that personalization is quite easy using zoominfo and its really easy to implement and integrate with Salesforce and Linkedin as well with great customer support and with that amount of data it really don't take much time to load pages
What do you dislike about the product?
There is nothing i dislike about zoominfo
What problems is the product solving and how is that benefiting you?
Personalization, Accuracy, Filters a lot more which other software doesn't provide
How it eases me as an SDR and a Inbound sales agent.
What do you like best about the product?
As an SDR and an Inbound sales agent, what I like about Zoominfo sales the most is how it streamlines the lead generation process it provides accurate lead data.
What do you dislike about the product?
I can't say that I don't like it but It's somehow overwhelming how many features there is in the ZoomInfo interface.
What problems is the product solving and how is that benefiting you?
ZoomInfo address challenges in sales prospecting and lead generation. It solves plenty of the problems I'm facing, specially finding accurate and up to date contact information for decision-makerks, which helps me reach the right people faster without spending recessive effort on research.
Best Sales Tool We've Purchased yet!
What do you like best about the product?
It's very easy to use and we find it to be the most accurate lead information out there.
What do you dislike about the product?
I'm afraid there's nothing far. It fits our needs as a small company perfectly.
What problems is the product solving and how is that benefiting you?
We are able to pull hundreds of contacts in a particular industry easily. We have used other systems before and this is so far the most accurate.
ZoomInfo new experience
What do you like best about the product?
The program is easy to use and the Support Team is readily available when necessary
What do you dislike about the product?
When contact information isn't available, although I know it is available.
What problems is the product solving and how is that benefiting you?
Providing business development targets. It provides us a point of contact that wasn't readily available
Great lead generating app.
What do you like best about the product?
I like the GUI a lot. All of the tols within the app are great, like intents.
What do you dislike about the product?
The contact info isn't always accurate, primarily the phone numbers.
What problems is the product solving and how is that benefiting you?
It has more contacts than other apps I've used. I also like how you can narrow down prospects within your territory.
showing 301 - 310