ZoomInfo
ZoomInfoExternal reviews
8,345 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Helpful, concise, accessible
What do you like best about the product?
I love the Chrome plug-in - this makes my life so much easier when I'm on a clients site and want to delve in more.
What do you dislike about the product?
I don't understand where the data comes from. I sometimes check LinkedIn after using ZoomInfo to see if they have more contact details. ZoomInfo has better info, but sometimes has way less employees listed to a company. It's also difficult to search company names at times.
What problems is the product solving and how is that benefiting you?
I am getting client details in a timely fashion. With one site/one plug-in I'm able to save searches and am comfortable with the website.
Best tool ever
What do you like best about the product?
I love the fresh verified data that it provides
What do you dislike about the product?
The look of it is very tough to get through everything
What problems is the product solving and how is that benefiting you?
Not having a full scope is annoying
Accurate, detailed, actionable insight.
What do you like best about the product?
The org charts with contact information.
What do you dislike about the product?
It takes time to update organization changes.
What problems is the product solving and how is that benefiting you?
Discovering new contacts and understanding who they report to and manage.
Recommendations to others considering the product:
It is worth the investment.
Business Development Manager - Recruiting Manager
What do you like best about the product?
I like the searches your able to put into the system. You can search by name, company, department etc. It is very helpful and pulls up accurate and strong results. Also very user-friendly. The older version was easier but the newer one 2.0 works just fine!
What do you dislike about the product?
The only thing I do not like is when you put in a search for something, and decide to put into another search for a company or contact, it does not erase the previous entry, so you have to manually clear it out.
So for example, I search Stamford Health Hospital, and I decide to search next Norwalk Hospital or a contact, it will keep my search criteria of Stamford Health.
So for example, I search Stamford Health Hospital, and I decide to search next Norwalk Hospital or a contact, it will keep my search criteria of Stamford Health.
What problems is the product solving and how is that benefiting you?
I am able to identify the key employees and contacts for my clients I should be connecting with and doing business directly with. It helps me understand the current organization chart for each part of their business - finance/accounting, administration, operations, management, human resources.
ZoomZoomZoom!
What do you like best about the product?
I love the interface and the mass adding feature! Instead of adding prospects one by one like other tools and websites.
What do you dislike about the product?
The colors on the site are sort of bland. Not too fun to look at especially if you have to spend a few hours on the website. Adding some colors to it or some "fun" to it, would definitely make me love it more!
What problems is the product solving and how is that benefiting you?
I'm able to mass add prospects and figure out the competitors of a company I'm researching!
Recommendations to others considering the product:
It would be tough right now since DiscoverOrg purchased ZoomInfo, I would say to ask for a free trial at first and see where ZoomInfo is headed. They might remain two separate entities with different databases.
Clean Database With Targeted B2B Intelligence
What do you like best about the product?
While the data is clean itself, my favorite feature is the exceptional customer service. Reps are always available to work through any issues with the platform and will even follow up with great advice.
What do you dislike about the product?
I dislike the inability to clearly sort by what's already in Salesforce. The contact's name will have a blue checkmark next to it, but when you're sorting and searching by hundreds/thousands, it becomes a very tedious task.
What problems is the product solving and how is that benefiting you?
Cleaner data and access to Sales intelligence that would normally be unavailable via cold calling.
Recommendations to others considering the product:
N/A
Best centralized resource for prospect data
What do you like best about the product?
This is by far the best centralized sight for prospect data. All their information is update and accurate. My team and I use it daily.
What do you dislike about the product?
It would be nice if they had information on smaller customers or up and coming star ups.
What problems is the product solving and how is that benefiting you?
Who to contact within an organization and their different roles.
I love Zoominfo! It is so easy to use and it is phenomenal how it integrates with our CRM.
What do you like best about the product?
I like how the tab come from the side and gives the information while I am in a contact record. That is so convenient. It is a time saver. Thank God for browser extensions!
What do you dislike about the product?
I have my own growing business outside of my regular job. I have used Zoominfo at work, but I got information on what it would take for me to have it for my business. I am a little disappointed that I cannot use it for my small business as a sole proprietor without having to pay a large fee to use it. It would be great if you could create a package for solopreneurs and start-ups where there are tiers of service. That way more businesses can use it and it will be more affordable as companies grow. Then they will top out having your full service. I really like Zoominfo. So if you created a package that is more than the 10 contact a month Community Edition you would have a lot more customers....I would be one!!!
What problems is the product solving and how is that benefiting you?
At work we have not full utilized it but the goal is to use it to create better marketing lists so that we can get more traction with prospecting. One problem it will solve is the time it takes to research to find decision makers and their information. That is the main thin we need on our sales team to help us save time and spend that time reaching out to more people.
Recommendations to others considering the product:
Don't delay!!! It is great so go for it.
Reliable Data
What do you like best about the product?
We feel that Zoom has very reliable/accurate contact information (direct phone lines - which is vital for our outbound outreach, email addresses and job titles). We also like the direct integration into Salesforce and ease of updates/imports for any specific contact record.
What do you dislike about the product?
It's great that Zoom is trying to pull in more firmographic information with datanyze, however, we don't find the employee counts/size of the organization as reliable as other tools at this time.
What problems is the product solving and how is that benefiting you?
Our SDR team is responsible for heavy prospecting and outreach, so Zoom is critical in making sure we are not only reaching out to the proper person by title, but also have the correct contact information to maximize our efforts. We have seen a much higher hit rate with the correct contact information since implementing Zoom.
Fantastic Product!
What do you like best about the product?
The organization charts are so helpful for prospecting. With the visibility into the company hierarchies and access to emails and phone numbers, it makes it easy to prospect new accounts.
What do you dislike about the product?
I dislike that Discover Org removed the responsibility matrix feature under the Org Chart. It was super helpful for refining searches.
What problems is the product solving and how is that benefiting you?
Enriched our CRM with accurate up to date data.
Recommendations to others considering the product:
Great product for sales!
showing 3,431 - 3,440