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ZoomInfo

ZoomInfo

Reviews from AWS customer

3 AWS reviews

External reviews

8,378 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Bethwell M.

Easy-to-Use Chrome Extension with Highly Accurate Decision-Maker Contacts

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
96% accurate contact details of key decision makers can be found there. Easy to use. Google chrome extension makes things easier
What do you dislike about the product?
in 5 % of the contacts, there are no emails or contact numbers.
What problems is the product solving and how is that benefiting you?
Getting correct contact data. Reducing research time


    Computer Software

Accurate Insights and Excellent Data Quality

  • February 18, 2026
  • Review provided by G2

What do you like best about the product?
The information was really accurate and data quality was good
What do you dislike about the product?
Can be on the costly side when we compare with other similar tools
What problems is the product solving and how is that benefiting you?
It helps with getting audience TAM and data for our selected audience


    Puneet Y.

Highly Organized, Needs Quick Updates

  • February 17, 2026
  • Review provided by G2

What do you like best about the product?
I find ZoomInfo Sales to be very organized, with a well-structured classification and organization chart that I find very helpful.
What do you dislike about the product?
Maybe ease of access. In some cases, there are contacts where the person has left the old company and is working in a new company, but the contacts are not updated. I know it is difficult, but it should be quick. Normally, I try to update information myself using other tools where I have that option, but here, there should be some mechanism for me to share information such as someone already leaving the organization.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for finding prospects' contact numbers, making it easier to connect with them.


    Kristin L.

High-Quality Decision-Maker Contact Data That Helps Sales Teams Connect Faster

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
The quality of decision maker contact information such as titles, email addresses and mobile phone numbers, has really helped my sales team make contact with the right individuals for their prospecting needs
What do you dislike about the product?
It’s frustrating that the data doesn’t let you pull results by county.
What problems is the product solving and how is that benefiting you?
It helps me figure out who to contact at an account we currently don’t do business with.


    Kamindu K.

High-Quality B2B Data and Seamless CRM Integration

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
I primarily use ZoomInfo Sales for high-quality lead generation and market intelligence. It helps me find verified contact details and provides deep insights into a company’s current technology stack, which is crucial for tailoring our solutions to their specific needs. The biggest problem it solves is the manual struggle of finding accurate and up-to-date B2B data by providing a centralized database that eliminates the guesswork. What I like most is the exceptional accuracy of the direct-dial numbers and verified email addresses. I also find the Intent Data and Technographics features incredibly beneficial; they allow us to see which companies are currently in a buying cycle for software services. One of the standout aspects for me is the seamless integration with our CRM and automation tools, allowing for a smoother workflow. Additionally, the ZoomInfo Chrome Extension is a huge time-saver for real-time prospecting. The initial setup was fairly straightforward, with clear documentation and guided onboarding, making the transition efficient.
What do you dislike about the product?
The primary area for improvement is the pricing structure, which can be quite expensive for smaller teams or individual developers. It would be great to see more flexible plans for growing businesses. Additionally, the user interface can occasionally feel cluttered and overwhelming due to the massive amount of data presented. Simplifying the dashboard navigation or providing more intuitive onboarding for new users would definitely enhance the overall experience.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to generate high-quality leads and gain market intelligence. It solves the problem of accessing accurate B2B data, eliminates chasing dead ends, and helps us reach decision-makers swiftly. The centralized database and technographic insights ensure we target the best prospects before outreach.


    Cassandra C.

Streamlined Prospecting with Outdated Data Caveats

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
I like ZoomInfo Sales when it has the right phone number and email. I also enjoy uploading the user list as it helps me find who is using our product and their current position.
What do you dislike about the product?
Sometimes the information is not always up to date.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for prospecting on LinkedIn, uploading user lists to find current users of our product, and sourcing accurate emails and phone numbers.


    Pomom Alice

Focused prospecting has boosted qualified leads and has shortened time spent finding decision-makers

  • February 11, 2026
  • Review from a verified AWS customer

What is our primary use case?

My main use case for ZoomInfo is prospecting, which has been a useful tool to bring in new leads.

For prospecting with ZoomInfo, I have been able to target specific industries and have found the right contact based on their position in the company. I would also like to be able to do more, such as a more detailed search based on the company's location, including searching specific suburbs in my area. Additionally, this tool has helped us find the right decision-makers along with their email and phone numbers. We also use it to track website visitors and utilize intent data to see if prospects are looking for our services.

In terms of how I use ZoomInfo or how it fits into my workflow, it provides good information for commercial businesses, and it is also accurate for other entities. Overall, it is a great tool, very easy to use, user-friendly, and cost-effective.

Additionally, pulling information from websites and LinkedIn for prospects has been very easy.

My experience with ZoomInfo's intent data and website visitor tracking features is that they are very accurate and helpful in providing insights, which helps us to make data-driven decisions easily.

ZoomInfo's integrations with my existing tools and platforms are very effective and seamless.

The integrations I use most with ZoomInfo include Microsoft, which brings together our own company data with ZoomInfo data and applies generative AI to sift through the noise and identify insights sellers want. Co-pilot presents AI-guided recommendations about who to contact, when to engage them, and what to say and how to execute them across every channel. This helps us make the right decisions while easily acquiring new leads.

What is most valuable?

In my opinion, the best features ZoomInfo offers are industry-specific searches, qualified contact information, a full listing of potential targets, and seamless integrations.

Using ZoomInfo has positively impacted my organization by helping us expand our sales pipeline, find companies relevant to our size, and shorten the time representatives spend searching for contact data from forty percent to ten percent.

What needs improvement?

I think ZoomInfo can be improved by addressing the categorization of some businesses, as there is occasionally outdated information or a lack of information. Organizational charts are sometimes incomplete. It would also be beneficial for the user interface to be more intuitive and user-friendly.

I notice sometimes that there is outdated information or a lack of information in ZoomInfo, but that is not very common—it is rare.

For how long have I used the solution?

I have been working in my current field for the past five years and seven months.

What do I think about the stability of the solution?

ZoomInfo is very stable, and I have not experienced any downtime.

What do I think about the scalability of the solution?

The scalability of ZoomInfo is very good; it can handle my organization's growth efficiently.

How are customer service and support?

Customer support from ZoomInfo is absolutely top-notch, very supportive, and proactive.

The ease of adoption and start of using ZoomInfo for my team was very seamless, as the customer support from ZoomInfo has been very proficient, professional, helpful, and proactive.

I would describe the quality of the data I get from ZoomInfo as very helpful, as they guide us through everything.

The learning curve for new users on my team is smooth because the customer support has been very helpful in guiding us through it. Over time, everything has fallen into place.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before ZoomInfo, I previously used Sales Navigator, which had a steep learning curve for those not technically savvy, and that is one reason we switched from it. It was also very expensive and had poor customer support, as it took a long time to reply to our queries.

How was the initial setup?

The setup was easy.

What was our ROI?

I have seen a return on investment; in five months, our database of accurate and relevant data on prospects to buy has grown fourfold. Additionally, we have increased our sales, made more money, achieved greater productivity, and improved focus on who is searching for and buying my products.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing is that pricing was cost-effective and affordable, setup was easy, and licensing is also very affordable.

Which other solutions did I evaluate?

Before choosing ZoomInfo, I evaluated other options such as Sales Handy.

What other advice do I have?

For others looking into using ZoomInfo, I feel happier and less stressed. I know that I can open up ZoomInfo and have focused searches, with less time worrying about who I need to reach out to or who is looking for our product. I feel more successful and confident that my efforts will be rewarded. Prospecting is tough, and without focus, it is easy to give up, but with ZoomInfo, everything has eventually fallen into place. Therefore, I really recommend this tool for any organization needing to make more sales, focus on getting more prospects, and elevate their marketing strategies.

Overall, I have significantly increased my productivity and results with ZoomInfo, and the pressure of pipeline development has been reduced greatly.

ZoomInfo is deployed in my organization on a hybrid cloud.

I did purchase ZoomInfo through the AWS Marketplace.

I have given this review a rating of eight.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Jeffrey A.

One-Stop Shop for Reliable Sales Data

  • February 11, 2026
  • Review provided by G2

What do you like best about the product?
I like that ZoomInfo Sales has everything I need in one spot, and I can customize it to my liking. It efficiently provides the information I need about businesses, such as the size of the company, employee count, and engagement information. It's like having a one-stop shop for all my leads. Also, the initial setup was very easy.
What do you dislike about the product?
I think a sweep of the contacts; like once every 3 months to make sure everything is still accurate.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales gives me the business information I need, like company size and engagement info. It's a one-stop-shop for leads, customizable, and everything I need is in one spot.


    Josh L.

Revolutionized Prospecting with Accurate Contacts

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
I like using ZoomInfo Sales for locating decision makers and prospects within different organizations. It's really helpful that I can easily export this information into our CRM. I appreciate how it lets us get in touch directly with people by providing accurate email addresses, cell phone numbers, and office phone numbers, bypassing gatekeepers or phone systems. I also pair it with LinkedIn, and I find the LinkedIn add-on works fantastic. The setup was very simple, and it was easy to roll it out across the company with some online trainings. The support with the tech guy was fantastic and very helpful.
What do you dislike about the product?
The intent feature is kinda tricky. I haven't had much success pursuing prospects that I've been given intent information on.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for prospecting, specifically to find contact information for large businesses that can't be found elsewhere. It helps me locate decision-makers and prospects within organizations easily, allowing direct contact without gatekeepers.


    Votoc Maisha

Targeted prospecting has increased campaign success and accelerates pipeline growth

  • February 09, 2026
  • Review from a verified AWS customer

What is our primary use case?

Our main use case for ZoomInfo Sales allows us to prospect much more efficiently, utilizing their database as well as enabling our outbound motion to be much more efficient. ZoomInfo is by far the most robust tool that can be used alongside LinkedIn Sales Navigator to increase the results of our sales team. Every successful company I've worked for utilizes ZoomInfo Sales.

In my day-to-day work, ZoomInfo is a great tool for outbound and deal acceleration. It allows us to contact other stakeholders and helps us prioritize our project or initiative to them. I use it to enhance our sales prospecting efforts, improving lead nurturing, and streamlining sales outreach. It helps to address the problem of finding and engaging with the right point of contact efficiently by providing detailed company and contact information. I use it daily to research potential clients and begin the client nurturing process to pass on to our sales team.

I love the advanced search option which allows us to narrow down search results easily, making decisions easier and finding what we want faster.

What is most valuable?

The best features ZoomInfo offers include prospect call numbers, account-based prospecting and insights, integration with other systems, prospect contact information, and positioning with each company. I love the advanced search option which allows us to narrow down search results.

I find myself using all of the features the most because they are very helpful and robust as they provide detailed company information where we are able to look at that company and know what we will do after that. ZoomInfo provides prospect contact information and position with each company. It provides advanced search options which allow us to narrow down search results easily and make data-driven decisions easily.

Tracking people movement is easy, and Account IQ on accounts most likely to engage is very good.

ZoomInfo has positively impacted our organization since we started using this tool by streamlining potential contacts in our organization. It speeds making contact by providing accurate email and phone numbers. It fits into our sales pipeline by transferring data directly to Pipedrive.

Since using ZoomInfo, we have seen an increase in our sales campaign by fifty percent. We also achieve better account booking targets. The intent-based approach gives us better conversion.

What needs improvement?

ZoomInfo can be improved as listing management can be more intuitive. There are delayed or limited updates on organizational changes. Addressing data gaps in niche markets and regions can help while targeting particular demographics or businesses in metro areas. There are duplicate or overlapping contacts that are not synchronized upon updates.

What other advice do I have?

ZoomInfo is a critical tool in driving our pipeline growth and improving go-to-market efficiency, enabling us to work smarter by focusing on the most relevant and timely opportunities.

My advice to others looking into using ZoomInfo is that this tool has been very helpful in identifying and connecting with key decision-makers across various verticals, ensuring we target the right accounts with relevant messaging. It helps our team prioritize high-potential leads and accelerate outreach. It helps our team to make the best and the right decision, improving our markets and sales campaigns.

ZoomInfo has always helped us in identifying in-market buyers faster by speeding up our sales cycle. It has also provided us a higher conversion conversation and close rate with improved target leads. I find it reduces time in research with verified and rich data. It helps us with smarter alignment and account segmentation. This has been a very helpful tool in my organization, especially in my marketing and sales department. I would rate ZoomInfo eight out of ten.