ZoomInfo
ZoomInfoExternal reviews
8,252 reviews
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Empowers Sales with Robust Insights
What do you like best about the product?
I find ZoomInfo Sales to be an amazing tool for customer research and sales growth, which significantly aids in understanding organizations and preparing to position our services to them effectively. The technologies tab is incredibly valuable for ensuring that I am targeting the right customers aligned with the services and products we offer, providing a crucial insight into a potential customer's IT landscape. Additionally, the scoops feature is highly beneficial for keeping me on top of target accounts, helping stay updated with vital information. The integration with HubSpot enhances its utility by streamlining workflows, and I was impressed by how super easy the initial setup was, bolstered by a wonderful onboarding team. My positive experiences make me highly likely to recommend ZoomInfo Sales to others, evident by my willingness to give it a score of 10 in recommendation.
What do you dislike about the product?
I find the intent feature a bit confusing. It may be due to training issues, but I'm unsure if we have it set up correctly. Trying to resolve this myself has been confusing.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for customer research and sales growth, leveraging its technologies tab to align with potential customers and the scoops feature to stay updated on accounts, which sharpens my targeting and service positioning.
Unmatched Business Data for NA Market
What do you like best about the product?
Best in class business data for the NA market
What do you dislike about the product?
Customer support can be a bit slow to respond with technical queries
What problems is the product solving and how is that benefiting you?
We are able to keep building a good pipeline of leads for our sales team
Deep Data Insights, Essential for Prospecting
What do you like best about the product?
I love using ZoomInfo Sales for list building, audience creation, and prospecting because its depth of data is truly remarkable. The platform provides extensive information that helps us identify new contacts and track job changes, which we can then incorporate into our outreach and campaigns. This capability significantly enhances our ability to target the right audience effectively. Additionally, I greatly appreciate the plethora of filtering options available, which allow for precise data sorting and customization to meet our specific needs. The ability to map and filter on multiple custom fields would be a welcome improvement, though it's clear that the existing features already offer substantial utility for our team’s needs.
What do you dislike about the product?
I don't like that ZoomInfo Sales restricts the ability to map and filter on more than one custom field in Salesforce. This limitation impacts my workflow and the effectiveness of my data management and integration with Salesforce.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for list building and audience creation, which helps us identify new contacts and job changes to enhance our outreach and campaigns.
Fantastic Functionality with a Steep Learning Curve
What do you like best about the product?
I love using ZoomInfo Sales for its incredible functionality and great data accuracy. It allows me to customize the configuration to provide tailor-made business intelligence to my team. This capability equips our specialists to focus on their strengths in each niche, making our business development efforts more effective. The integration with Microsoft 365 has been seamless, and I am excited about its upcoming integration with our CRM. The initial setup was pretty straightforward, and I have received awesome support from the ZoomInfo team. My account manager and his team have been amazing, making my experience even more positive. This has led me to confidently recommend ZoomInfo Sales to friends and colleagues, and I have actively done so.
What do you dislike about the product?
I find the learning curve of ZoomInfo Sales to be seriously steep. It requires a significant amount of time to upskill enough to use the tool effectively.
What problems is the product solving and how is that benefiting you?
I find ZoomInfo Sales provides up-to-date, easily accessible information tailored to my business objectives, enables custom business intelligence configuration, and enhances team focus on niche expertise.
Exceptional Data Quality That Supercharges Sales Prospecting
What do you like best about the product?
ZoomInfo Sales offers highly dependable, top-tier contact and company data, which significantly streamlines prospecting and allows for much more precise targeting. The platform’s intent signals, organizational charts, and data enrichment features make it easier to pinpoint the right accounts and key decision-makers with accuracy. With access to verified phone numbers, direct emails, and valuable research insights, the time spent searching for information is greatly reduced, enabling faster outbound outreach. All in all, it provides the sales team with a strategic edge by enhancing both efficiency and accuracy.
What do you dislike about the product?
Some of the contact information may still be outdated or inconsistent, particularly in fast-moving industries, which can sometimes result in bounced emails or incorrect phone numbers. As your team expands, the platform can become costly, and accessing certain advanced features requires upgrading to higher-tier licenses to get the most out of it. The interface can occasionally feel cluttered due to the abundance of tools available in one place, and new users might find the learning curve a bit steep. Nevertheless, despite these drawbacks, the core data quality continues to make it a valuable tool.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales solves the challenge of finding accurate, verified prospect data and reaching the right decision makers quickly. Instead of spending hours researching contacts, companies, and buying signals across multiple tools, ZoomInfo consolidates everything into one platform. This helps us build high-quality target lists, personalize outreach with real insights, and identify prospects who are already in-market through intent data. The result is faster prospecting, stronger pipeline creation, and more meaningful sales conversations that convert at a higher rate.
Effortless Prospecting with Powerful Filters and right Data
What do you like best about the product?
The best thing about ZoomInfo Sales is how easy it makes it to find the right companies and contacts. The filters are solid, the data is organized well, and it helps speed up the early part of prospecting. It’s nice being able to quickly pull lists, check org charts, and get a general idea of who you should be talking to without jumping between a bunch of tools.
What do you dislike about the product?
The platform can feel a bit overwhelming at times. There are tons of features, tabs, and options, and it takes a while to figure out what you actually need versus what just gets in the way. It’s also pretty heavy on the upsells, and some of the best features are locked behind extra add-ons, which can get annoying. Overall it works, but it definitely isn’t the most streamlined or simple tool to use day-to-day.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps cut down the time it takes to figure out who I should be reaching out to. Instead of digging around online or guessing who the right contact is, I can quickly pull a list, see company info, and get a general picture of the org.
Great for Finding Contacts, But Data Accuracy Needs Improvement
What do you like best about the product?
Helps me source new/relevant contacts into salesforce
What do you dislike about the product?
It's not always accurate/up to date. Sometime the contacts are retired, wrong phone number or have the same name as desired contact or work for company with similar name.
What problems is the product solving and how is that benefiting you?
It's helping me find new leads to reach out to and prospect
Great Filters, But Needs More Updated information
What do you like best about the product?
easy to use, a lot of filters i can use, lot of buisiness
What do you dislike about the product?
outdated info names titles and contact. needs more recent dated info
What problems is the product solving and how is that benefiting you?
contact information
Streamlines Lead Management, But Needs Better AI Integration
What do you like best about the product?
It ease the process of the sales by providing lead score, lead handling so that team can easily manage the leads which helps in more deal closures.
What do you dislike about the product?
Integration with other AI based platforms is not that efficient.
What problems is the product solving and how is that benefiting you?
Earlier facing issue with lead management which is easy on ZoomInfo as it give us lead scoring, lead engagement and leads activities.
Easy Access to Key Contacts, Effortless to Use
What do you like best about the product?
Access to contact information for decision makers and influencers.
What do you dislike about the product?
There isn't much to mention, but I find the tool extremely easy to use.
What problems is the product solving and how is that benefiting you?
Before I started using Zoominfo, it was much harder for me to identify decision makers.
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