ZoomInfo
ZoomInfoExternal reviews
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Great product, excellent customer support experience
What do you like best about the product?
Zoom is an intuitive platform to use; data quality is high. Another selling point for me has been their consistently excellent customer support. They are responsive, personable, knowledgable, and always willing to do right by their customers.
What do you dislike about the product?
I would hardly call this a 'dislike', but one value add for me would be if their platform could start natively including technology signals in their datasets. But, even this is something they have started working on recently.
What problems is the product solving and how is that benefiting you?
High match rates particularly on North American businesses which include accurate direct email and phone numbers. Our SDR team also loves using the prospecting platform as it's easy to use and provides comprehensive data.
Recommendations to others considering the product:
Definitely do a data 'bakeoff' with them and any competitors you are considering. Zoom has beaten competition on match rates and email/phone accuracy for each of the last 2 companies I have worked for that evaluated them.
Marketing List Creation
What do you like best about the product?
I like how much detail there is when you export the data. He Industry information can really help us to get to the right people in a particular industry. Also the ease of use when doing searches is very good. Not have to type in every single type of title but instead having them grouped together by vertical if you will helps us to get all of the right people.
What do you dislike about the product?
How many credits it takes to get a list downloaded and the fact that you can only choose a 10 or 25 miles radius. It would be nice to have a smaller radius to choose from. In the past you had an option to look at the competitors of a particular company. I haven't been able to find that in this version and I am hopeful you can bring it back because that was very helpful.
What problems is the product solving and how is that benefiting you?
It helps us to grow our database of information and users and it helps us to keep track of changes in the upper levels of our clients. This tool also gives us insight into other areas and marketplaces by seeing how many of the types of people we sell to can be found in a geographic area.
Recommendations to others considering the product:
Zoominfo is a great product to use for big picture searches and for touching a lot of people at one time. You will need to sig into the functionality more to really utilize it to it's fullest potential.
Zoominfo is a great sales tool
What do you like best about the product?
I've tried other search tools, and was just not impressed. Zoominfo is the most comprehensive contact solution.
What do you dislike about the product?
not being able to look up a contact directly from google search
What problems is the product solving and how is that benefiting you?
obtaining correct contact information such as email and direct line, for streamlined prospecting
Recommendations to others considering the product:
Would recommend working with Zoominfo. Great product
Zoom Info Review
What do you like best about the product?
Ability to find job contacts quickly for sales leads
What do you dislike about the product?
Some of the contacts are outdated or no longer with the company
What problems is the product solving and how is that benefiting you?
Finding leads much quicker and efficiently
Recommendations to others considering the product:
Its great for all salespeople
More than Satisfied User!
What do you like best about the product?
ZoomInfo is a great resource for direct dials...it changed the way that our Inside Sales operated....it is now a staple of our sales process.
What do you dislike about the product?
Not much, honestly we are very satisfied.
What problems is the product solving and how is that benefiting you?
We have been able to reach a lot of decision makers, noticed an immediate increase in quality appointments set....it has been well worth the investment.
Recommendations to others considering the product:
Great database and lots of direct dials,
Complete Sales Tool
What do you like best about the product?
I've been using ZoomInfo for 5 years now. Overall, the best aspect of Zoom is the accuracy of information and the ability to be able to navigate and find contacts quickly and efficiently. It is very helpful to be able to search and sort by industry and ZoomInfo has some of the best and most accurate categories.
What do you dislike about the product?
The main issue I have with ZoomInfo is the process for downloading a list. It is not as intuitive as I would expect to be able to find the contacts I've saved after I've saved them. For one off searches, Zoom is a breeze, but when building a large list, the list can be challenging to find.
What problems is the product solving and how is that benefiting you?
As an Account Executive, I'm constantly searching for contact information for potential clients. ZoomInfo allows for me to find all the information I could need, in one place, 90% of the time.
Recommendations to others considering the product:
More valuable and more effective than any other contact information platforms I've seen.
Review
What do you like best about the product?
Finding Phone Numbers and Email Addresses
What do you dislike about the product?
Need more direct phone numbers ----------
What problems is the product solving and how is that benefiting you?
Phone numbers and email addresses -------
ZoomInfo - My Favorite Resource
What do you like best about the product?
Names, title & contact info in one convenient location
What do you dislike about the product?
No longer able to see telephone numbers and email addresses until you click on the actual contact
What problems is the product solving and how is that benefiting you?
Correct contact information for sales calls, appointments, emails, etc. Benefits - bringing on new clients and increased revenue stream.
Recommendations to others considering the product:
Ease of Use
Convenient
Pretty Accurate
Support
When prospecting, this is where I ALWAYS start the process
Convenient
Pretty Accurate
Support
When prospecting, this is where I ALWAYS start the process
Informative
What do you like best about the product?
All the info that you can get like direct number and email.
What do you dislike about the product?
Lack of updating the direct contact info. Seems that LinkedIn is more updates when you guys aren't yet
What problems is the product solving and how is that benefiting you?
Getting direct contact info
The gateway to valuable contacts
What do you like best about the product?
I really like that I can create and export custom contact lists based on title and industry.
What do you dislike about the product?
Often information is outdated and the person is no longer with the company or a new employee doesn't show in the registry.
What problems is the product solving and how is that benefiting you?
I'm able to reach a large amount of hiring managers in a short amount of time to market candidates.
Recommendations to others considering the product:
This is a great way to reach contacts that you otherwise wouldn't have the contact info for. Make sure to utilize the advanced functions.
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