ZoomInfo
ZoomInfoExternal reviews
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Intuitive UX and Unrivalled Data Depth
What do you like best about the product?
First the UX is great. Very intuitive and even when I'm unsure of certain fields, filters and outputs there is an information box that you can review to understand what and why the functionality does.
The depth and breadth of data in my opinion is unrivalled. Competitor solutions claim they have the data, but in reality they don't
Customer support through my CSM and Account manager is great. I've renewed my subscription for 5 years running now
The depth and breadth of data in my opinion is unrivalled. Competitor solutions claim they have the data, but in reality they don't
Customer support through my CSM and Account manager is great. I've renewed my subscription for 5 years running now
What do you dislike about the product?
The lookalike company feature is a little black box. I've asked my account manager to explain how it works and even they are unable to tell me how. That said, it's not a game changer for me
What problems is the product solving and how is that benefiting you?
As an agency subscriber, the product helps my business solve our clients ubiquitous data and targeting challenges - from understanding the size of their market, the make up of that market, the data points associated with accounts and contacts - all designed to shape targeting and data sourcing/enrichment decisions that otherwise our clients wouldn't be able to make. As VP Data & Analytics, the product allows us to set the tone for what our work as an agency becomes. The data available to us helps informs our go to market positioning and activation for our clients.
Intuitive and Efficient for Prospecting
What do you like best about the product?
I like that ZoomInfo Sales is very intuitive and has updated information. I also appreciate the insights section that alerts about trends on the homepage. Additionally, I find the filtering part very suitable, with good options that allow for more precise searches.
What do you dislike about the product?
Well, it seems to me that with the new developments in artificial intelligence, I haven't explored the functionalities, but maybe by knowing a little more, I could incorporate or use artificial intelligence within itself.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to search for clients in specific geographic areas and reduce prospecting times, concentrating everything in a single tool.
Indispensable for B2B cold calling
What do you like best about the product?
I appreciate the simplicity and data quality of ZoomInfo Sales, which is much better than other competitors we have tested. The contact search with phone numbers is particularly valuable to me, as I need phone numbers for cold calling to establish new business contacts. The integration with HubSpot works great, and the initial setup was super easy. During a trial phase, we tested many other tools, and ZoomInfo Sales was the best.
What do you dislike about the product?
I like everything
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to find new contacts, phone numbers, and emails, which solves the problem of not reaching contacts and always having someone to call.
Efficient Prospecting with Intent Insights
What do you like best about the product?
I use ZoomInfo Sales to identify key players and their contact details while prospecting, which is crucial for my role as an inside sales rep. I like the intent feature because it shows me prospects in my market who have searched for services we offer. This makes ZoomInfo valuable as it helps me focus on contacting businesses that have shown interest in the services we provide, rather than just cold calling anyone.
What do you dislike about the product?
Sometimes the contacts that I get on ZoomInfo Sales are not for the company I am looking for but instead a similarly named company in a completely different market not associated with the one I'm hunting. Also, some point of contacts and numbers are not correct.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to identify key players and their contact details, a big help since it solves the problem of reaching a point of contact by phone.
Easy LinkedIn Extension Integration Once Set Up
What do you like best about the product?
The ease of integration with LinkedIn as an extension. As well as the ease of import from ZI to SalesForce. There are loads of data, and the advanced search filters are what I'm actually looking for for my targets.
I also love the fact that the numbers are up to date, and there's accuracy with the "frequently used" symbol next to phone or email.
I also love the fact that the numbers are up to date, and there's accuracy with the "frequently used" symbol next to phone or email.
What do you dislike about the product?
It's not too intuitive with getting the extension/downloading through ZI, but once it's there' its great. Sometimes outdated data or wrong numbers, but seldom
What problems is the product solving and how is that benefiting you?
It's solving the lead generation issue. I used to have an issue of "who do I call" but not there is no excuse.
Effortless Lead Generation, Some Data Gaps
What do you like best about the product?
I appreciate how we can download data in bulk for a specific industry that I choose. This feature is especially beneficial since we work primarily in the finance industry in Europe, making it easy to obtain leads and accounts quickly. It's straightforward to reach out to clients effectively. The initial setup is easy for me because the features are easily accessible.
What do you dislike about the product?
Some contact numbers we get are not assigned which makes it difficult for us to find the accurate contact.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for lead generation in the finance industry, getting emails and numbers in bulk easily. It's particularly beneficial for accessing industry-specific data quickly.
Accurate Information You Can Trust
What do you like best about the product?
Accurate information, easy use, lots of features. I frequently use it daily, ease of implementation, ease of integration, and customer support
What do you dislike about the product?
Nothing, ZoomInfo is the best CRM tool I have ever used.
What problems is the product solving and how is that benefiting you?
The ease of prospecting new leads and managing a customer database.
Intuitive and Seamless with Room for Data Updates
What do you like best about the product?
I like the ability to look at the org chart where I can see different departmental heads and the employees working under them. This feature allows me to categorize them into a particular org level headcount. This deep dive information is helpful for me with respect to running my deals. I think the initial setup was very intuitive and easy. I didn't require a lot of time, and it was just very seamless. Also, ZoomInfo Sales integrates with Salesforce and SalesLoft, allowing me to see my CRM accounts inside ZoomInfo and run my campaigns by just triggering them from ZoomInfo.
What do you dislike about the product?
Sometimes I feel the contact numbers are not updated. The contact numbers of the contacts need to be updated. And if that's there, it'd be great.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to find relevant contact information and LinkedIn handles for outreach and email campaigns, integrated with SalesLoft, enhancing my ability to connect with stakeholders.
Empowers B2B Sales with Robust Tools and Integration
What do you like best about the product?
I like how ZoomInfo Sales serves as a strong platform for B2B and professional sales, especially regarding technology. The database size makes it easier for me to identify my target accounts and decision makers. I find tools like scoops, Intent, Advanced Search, and org charts to add real value when prioritizing my outreach. The Salesforce integration is also helpful in keeping data aligned with CRM workflows, which supports more efficient prospecting and pipeline development. The platform makes my workflow faster, helping me find contacts quickly, especially when Salesforce might not have the right or most current contacts. I also like using the scoops feature to see the new technology companies are looking for, which sometimes helps me determine what I can offer customers. Lastly, the initial setup of ZoomInfo Sales was very easy.
What do you dislike about the product?
Well, sometimes it's not as accurate as it needs to be. Sometimes the information's a little old.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales speeds up my workflow by helping me identify target accounts, decision makers, and prioritize outreach. Its Salesforce integration aligns data with CRM workflows for efficient prospecting. It's valuable for finding contacts when Salesforce's data is outdated or missing.
Direct Access to Sales Leads, Needs Better Filtering
What do you like best about the product?
I like having access to lots of business contact information with ZoomInfo Sales. It solves the problem of getting the contact information of the person we need to talk to, allowing for more direct access without going through a gatekeeper. The setup is pretty easy too.
What do you dislike about the product?
I don't like having some small companies that have 1-10 people and don't really fit the prospects we are looking for.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to find sales leads and get direct contact information, bypassing gatekeepers. It provides lots of business contact details, making access to the right people easier.
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