ZoomInfo
ZoomInfoExternal reviews
8,383 reviews
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Effortless Navigation and Seamless Integration with Salesforce
What do you like best about the product?
I find ZoomInfo Sales easy to navigate, which definitely enhances my user experience. The contact details accuracy is impressive and makes my searches efficient. I also appreciate the company insights it provides. The initial setup was smooth and seamlessly integrates with Salesforce. These features really make the tool valuable to me.
What do you dislike about the product?
It's working well for me so far
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for lead contact details search, exporting leads automatically to Salesforce. It's easy to navigate, and contact details accuracy is a plus along with valuable company insights.
Real-Time Updates That Inspire Confidence
What do you like best about the product?
What I appreciate most is being able to view information in real time and feel confident that I am seeing the most current updates available.
What do you dislike about the product?
I would like to see a more forward-thinking approach, especially when it comes to recognizing name variations like Matt and Matthew.
What problems is the product solving and how is that benefiting you?
This tool has been extremely helpful for our LinkedIn campaigns and for identifying new prospects.
ZoomInfo Sales: Precision Targeting & Streamlined Outreach
What do you like best about the product?
I definitely like ZI CoPilot in ZoomInfo Sales. It helps us cut through the noise and shows us who to focus on and why, without making us guess. It prioritizes the right accounts and enables us to craft smarter outreach without adding extra work to the day. ZI CoPilot surfaces real intent signals and recommends clear next steps, which means we're not guessing where to spend our time. It streamlines research, highlights the right contacts, and improves our outreach productivity overall, giving us more time to connect with customers. The initial setup of ZoomInfo Sales was extremely easy, especially the integration.
What do you dislike about the product?
Some of the data can be outdated and the emailer could provide more variety.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to identify and prioritize the right accounts and contacts, cutting through the noise and improving our outreach productivity without guessing. ZI CoPilot surfaces real intent signals, recommends clear next steps, and streamlines research, giving us more time to connect with customers.
Extensive, Accurate Database with Intuitive Search
What do you like best about the product?
I'm a Business Development Rep and an end user of ZI. It has a substantial database of contacts with telephone numbers and email addresses. Its information about a firm's tech stack is usually pretty accurate. The database is put together in a pretty intuitive manner. It has good search parameters. It's telephone number data is correct about 90% of the time. Very good.
What do you dislike about the product?
There is nothing about ZI Sales that I can think of at this time.
What problems is the product solving and how is that benefiting you?
How to contact potential leads in a company and basic information about a company.
Powerful B2B Intelligence Platform That Elevates Prospecting
What do you like best about the product?
A strong B2B intelligence platform delivering rich contact data, intent insights and CRM integrations that improve targeting, prospecting efficiency, and pipeline generation, despite premium pricing.
What do you dislike about the product?
Some of the contact information are outdated
What problems is the product solving and how is that benefiting you?
Eliminates time wasted on poor or missing contact information.
Helps find high-value accounts with firmographic, technographic, and intent data.
Helps find high-value accounts with firmographic, technographic, and intent data.
Intuitive Platform with Reliable, Evolving Features
What do you like best about the product?
I appreciate how intuitive the platform is to use. The information is reliable and ZoomInfo is constantly implementing new features to streamline processes.
What do you dislike about the product?
At times the data is outdated or unreliable.
What problems is the product solving and how is that benefiting you?
Allows me to get in contact with my targeted prospects in a quick manner, which helps me book more meetings and gain more clients.
Unmatched Data Depth for Targeted Outreach
What do you like best about the product?
What I like best about ZoomInfo Sales is the depth and accuracy of its data. It’s especially strong for finding verified decision-makers at mid to large enterprises, and the firmographic and intent data help with more targeted outreach.
What do you dislike about the product?
The platform can feel heavy and complex at times
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps me identify the right decision-makers and get reliable contact and company insights quickly. This reduces manual research, improves targeting, and allows me to focus more on meaningful outreach and pipeline building.
Effortless WebSights Scraping Enhances Productivity
What do you like best about the product?
I love the ability to scrape WebSights on the page
What do you dislike about the product?
The incorrect contact info throughout the platform and B contacts
What problems is the product solving and how is that benefiting you?
Right now, the WebSights and Intent from G2 are great, as well as the contact easy import into SFDC
Effortless Setup and Seamless Integration with Excellent Support
What do you like best about the product?
I found ZoomInfo easy to implement, and I especially appreciated how straightforward it was to use the filtering options. Setting up filters was simple, which made it easy for us to download sheets for our own use. Another positive aspect was the quality of customer support we received. Since everyone in our organization had access to ZoomInfo through our organizational license about nine licenses in total our team could regularly download data and reach out to prospects. We frequently used the platform to download sheets for prospecting, and its integration with other software in our organization, such as Salesforce, was also quite seamless. Overall, ZoomInfo's extensive features were a great help in reaching out to potential clients. Our frequency of using zoom info was daily as we all are into sales so we need to use the tool daily.
What do you dislike about the product?
At times, ZoomInfo provided data that was somewhat vague. Additionally, it lacked features such as email campaigns and calling, which meant we had to buy another tool, apollo.io, to handle calls and manage our campaigns. This limitation was a drawback of ZoomInfo for us.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales gives me access to intent data focused on the right verticals, which is especially useful in my role in IT sales. Since I often need to pitch to CXOs or company directors to sell various services, having detailed information about what each company does is crucial for crafting an effective sales pitch. ZoomInfo not only helps me gather this information, but also provides intent data that allows me to customize my approach for each company, making my outreach more targeted and relevant. Additionally, I can collect data on multiple companies at once, which streamlines the process and makes it much easier to identify and reach out to the most relevant prospects.
Powerful sales intelligence platform with strong intent data
What do you like best about the product?
ZoomInfo is extremely strong for sales intelligence and lead discovery. The depth of account and contact data, firmographics, and org charts helps us quickly identify the right personas at target companies. Buyer intent signals are especially useful for prioritizing outreach, and integrations with CRM and sales tools make it easy to operationalize the data without manual work.
What do you dislike about the product?
Data accuracy can be inconsistent at times, especially for smaller companies or niche roles, and some contact information becomes outdated quickly. The platform is also on the expensive side, which can be a barrier for smaller teams. AI features are improving but still need refinement to be fully trusted without manual validation.
What problems is the product solving and how is that benefiting you?
ZoomInfo helps us solve the problem of inefficient prospecting and poor lead quality. Instead of spending time researching companies and guessing decision-makers, we get structured data, intent signals, and insights in one place. This shortens research time, improves targeting accuracy, and helps sales teams focus outreach on accounts that are more likely to convert.
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