ZoomInfo
ZoomInfoExternal reviews
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Zoominfo review
What do you like best about the product?
The database is amazingly rich in terms of b2b
What do you dislike about the product?
The pricing is something aprt from this nothing else
What problems is the product solving and how is that benefiting you?
in B2b environment helpful with the org layer integration and extention help a lot
Comprehensive Company Insights at Your Fingertips
What do you like best about the product?
ZoomInfo Sales is a massive, feature-rich platform that goes far beyond basic contact info. It consolidates everything from budgetary insights and technographic stacks to detailed employee hierarchies on a single page. Having this many features in one place allows me to research a company’s financial health and their tech infrastructure instantly, making it the most comprehensive 'all-in-one' tool for deep prospect intelligence.
What do you dislike about the product?
One major functional drawback is the lack of fuzzy matching during bulk searches. If the company name you provide doesn't perfectly match ZoomInfo’s specific formatting, the system simply returns no results. It’s frustrating that a premium platform doesn't offer 'did you mean' suggestions or partial name matching for bulk uploads, forcing us to spend hours manually cleaning data just to get a match.
What problems is the product solving and how is that benefiting you?
ZoomInfo solves the problem of fragmented prospect intelligence. Instead of jumping between multiple sites, I can see a company’s budgetary details, tech stack, and org hierarchy on a single page. It also solves the "gatekeeper" issue by providing verified direct dials and mobile numbers, ensuring I can actually reach the people I find.
It has drastically increased my research velocity. I can now build a data-backed business case in minutes rather than hours. Having deep insights into a company's current technology and financial health allows me to tailor my pitch perfectly, which has led to higher response rates and a much clearer path to the Economic Buyer.
It has drastically increased my research velocity. I can now build a data-backed business case in minutes rather than hours. Having deep insights into a company's current technology and financial health allows me to tailor my pitch perfectly, which has led to higher response rates and a much clearer path to the Economic Buyer.
Exceptionally Intuitive and Easy to Learn
What do you like best about the product?
It is very easy to learn and incredibly intuitive to use. Also love the fact that you guys offer the best training material to keep ourselves updated about your offering.
What do you dislike about the product?
I believe there is room for improvement in how you classify companies by industry. At times, I feel the classifications are not entirely accurate.
What problems is the product solving and how is that benefiting you?
It has been beneficial for us throughout the entire sales cycle, from generating leads and conducting outreach to deepening our relationships. Additionally, it plays a significant role in supporting our marketing campaign initiatives.
Effortless Integration and Powerful Features Make ZoomInfo Sales a Standout
What do you like best about the product?
ZoomInfo Sales is very easy to use and fits naturally into my daily workflow, which makes the frequency of use high. The ease of implementation was straightforward, and getting started did not require much effort or technical support. Customer support has been responsive and helpful when needed.
I like the number of features available, especially having company, contact, and intent data in one place. The ease of integration with CRM and sales tools also makes it simple to use without disrupting existing processes.
I like the number of features available, especially having company, contact, and intent data in one place. The ease of integration with CRM and sales tools also makes it simple to use without disrupting existing processes.
What do you dislike about the product?
At times the amount of data and number of features can feel overwhelming, especially for new users, and it takes some time to learn where everything lives. Data accuracy can also vary depending on the region or industry, which means occasional validation is still needed before outreach.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps solve the challenge of finding accurate contact and company data without spending hours on manual research. It centralizes prospecting, account insights, and intent signals in one place, which saves time and improves targeting. As a result, outreach is more relevant, conversations are better informed, and overall prospecting efforts are more efficient.
Efficient and Organized Prospecting Made Easy
What do you like best about the product?
It makes prospecting more efficient and organized.
What do you dislike about the product?
The interface can feel a bit overwhelming at times due to the number of features.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales solves the challenge of finding accurate contact and company data. It helps me prospect more efficiently by identifying the right decision makers and reducing time spent researching accounts.
Effortless Integration and Accurate Data, Outstanding Support
What do you like best about the product?
Zoominfo has been very easy to use, Easy to implement, I have used it in my previous organization for fetching contact details and have compared it with Various B2B platforms, like Apollo.io, eazyleads, etc Customer Support was nice too, they were quick and frequent follow ups on the discussions incase they are pending. I have used it everyday for almost a year and it has helped me accurate details throughout. It was easy to integrate as well and its extension also helped me find numbers and email ids side by side
What do you dislike about the product?
They should work on having more contact details as i did find that a lot of times, they didn't have the contact details. Apart from that there is nothing that I dislike about Zoom info sales
What problems is the product solving and how is that benefiting you?
Zoom info has accurate contact details most of the time, which helps in Lead Generation and Qualification, also the seamless integration and customer support has helped me in smoother work. It is comparatively cheaper.
Empowers Sales Teams to Find New Clients Effortlessly
What do you like best about the product?
Helps our sales teams prospect new clients
What do you dislike about the product?
Some of the business information reported is not accurate
What problems is the product solving and how is that benefiting you?
Prospecting clients
Essential Tool for Effortless Lead Generation and Sales Growth
What do you like best about the product?
ZoomInfo is a great little program. It enhances both our sales and marketing efforts by allowing a one stop shop for the contact information for the retailers and grocers that we are actively looking to to business with. The program is easy to use. We use ZoomInfo every day and it has become part of our process. The automations that can be set up allow us to be informed of leads before our competitors. Zoom is able to track leads to our website and suggest the proper contacts to get back with. They can also use AI to locate companies that the opening, closing and relocating. I will also mention that the sales team at Zoom is not HIGH pressure like so many of the software companies can be. Our sales rep is Sky Stacy and her boss is Stephen Buckley. Both are great to work with. Very knowledgeable and were able to get us into the right program. They did not try to over sell us. They sold us what we needed. The on-board team was lead by Chris Leonardo and I feel that he also truly wants us to succeed. He took the time to get to know us. This will help down the road as we continue to refine our processes. This personal touch has helped with an easy implementation.
What do you dislike about the product?
At this point in time there are no real areas that we dislike about ZoomInfo.
What problems is the product solving and how is that benefiting you?
Before Zoom we would spend hours working with LinkedIn Sales Navigator with very little luck making contacts. ZoomInfo has much of the data that we need, when we need it. It is updated in real time. Previously we used the Chain Store Guide for leads. The problem was that the information was not updated real time. Many cases the folks had left or were no long in the correct positions. ZoomInfo's information tends to up current and leads being solid. It has allowed both my marketing and sales teams the time to speak with the clients. (as opposed to trying to find leads)
Reliable Data Source for Sales Teams
What do you like best about the product?
What I like most about ZoomInfo Sales is its ability to accelerate prospecting with accurate, actionable data. Having access to firmographic, technographic, and contact-level insights in one place makes it much easier to identify the right accounts and decision-makers without jumping between tools.
The platform is especially strong for account-based prospecting filters, intent signals, and enrichment help prioritize outreach and focus sales efforts on higher-quality opportunities. Its integrations with Salesforce and other sales tools also reduce manual data entry and keep CRM data more complete and usable.
Overall, ZoomInfo significantly shortens research time and helps sales teams spend more time on outreach and conversations instead of data gathering.
The platform is especially strong for account-based prospecting filters, intent signals, and enrichment help prioritize outreach and focus sales efforts on higher-quality opportunities. Its integrations with Salesforce and other sales tools also reduce manual data entry and keep CRM data more complete and usable.
Overall, ZoomInfo significantly shortens research time and helps sales teams spend more time on outreach and conversations instead of data gathering.
What do you dislike about the product?
The biggest drawback of ZoomInfo Sales is data accuracy and coverage inconsistency, which can vary by region, industry, or seniority level. While the data is generally strong, contact information still requires validation, and teams can’t rely on it as a single source of truth.
The platform can also feel expensive, especially as teams scale usage or add intent and enrichment features. From an operations perspective, managing sync rules, credit usage, and data governance requires oversight to avoid cluttering the CRM with low-quality or redundant records.
Overall, ZoomInfo is powerful, but it works best when paired with strong data hygiene processes and clear usage guidelines.
The platform can also feel expensive, especially as teams scale usage or add intent and enrichment features. From an operations perspective, managing sync rules, credit usage, and data governance requires oversight to avoid cluttering the CRM with low-quality or redundant records.
Overall, ZoomInfo is powerful, but it works best when paired with strong data hygiene processes and clear usage guidelines.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales solves the problem of inefficient and manual prospect research by providing centralized access to contact, company, and intent data. Instead of spending time searching across multiple sources, sales teams can quickly identify target accounts and the right decision-makers to engage.
For me, the biggest benefit is better prioritization. Intent signals, firmographic filters, and enrichment help focus outreach on accounts that are more likely to be in-market, which improves conversion rates and reduces wasted effort. Its CRM integrations also help keep Salesforce data more complete and usable without excessive manual entry.
Overall, ZoomInfo helps shorten the prospecting cycle, improve targeting, and make outbound efforts more data-driven.
For me, the biggest benefit is better prioritization. Intent signals, firmographic filters, and enrichment help focus outreach on accounts that are more likely to be in-market, which improves conversion rates and reduces wasted effort. Its CRM integrations also help keep Salesforce data more complete and usable without excessive manual entry.
Overall, ZoomInfo helps shorten the prospecting cycle, improve targeting, and make outbound efforts more data-driven.
Effortless Contact Management and CRM Integration
What do you like best about the product?
It helps me find phone numbers and contact info fast and automatically can input this information in my CRM
What do you dislike about the product?
Sometimes it's missing important contact info that I need
What problems is the product solving and how is that benefiting you?
For us, it improves targeting, speeds up prospecting, and increases connect rates by helping sales teams reach the right decision-makers more efficiently.
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