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Helped save my job
What do you like best about the product?
The ability to reach a large audience with a specific message with minimal time commitment.
What do you dislike about the product?
Nothing to dislike. The Tellwise folks are constantly upgrading the product so maybe having to learn about the new benefits regularly.
What problems is the product solving and how is that benefiting you?
I am a sales rep. I work a territory. As a company we did very little broad scale marketing this year and I made my number by running targeted, creative and often large scale campaigns.
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Power Selling
What do you like best about the product?
This has given me the ability to automate the manual aspects of my job in regards to emailing (our CRM is another story). I have a lot of success uploading excel spreadsheets of prospects and popping them into a salesflow and watching the heat to prioritize follow ups from there.
What do you dislike about the product?
I love the feed on the right and the activity viewer in the main area, but I wish the activity viewer showed amount of opens like the feed does when I click a name without popping up a pane, I also wish I could sort all activity by the heat and interactions for ALL contacts as opposed to a snap shot. I also wish there was a mute button for the feed. I like the sound alert when a prospect opens but at times when I am on a call session it goes off in my ear and can be distracting.
What problems is the product solving and how is that benefiting you?
This takes the manual labor out of cold emailing. It tracks the most likely times to get emails opened and calls answered and gives users visibility to what is going on on the other side of that email as opposed to sending a message into the dark. I prefer to do all of my emailing here.
Great tool for Sales!
What do you like best about the product?
I love that I can see my contacts in a sidebar extension while in gmail and can send tellwise emails from gmail directly that tracks in salesforce.
What do you dislike about the product?
We have had a few issues with hitting out email or call limit as a company so the emails take longer to send but it was an easy fix. There also should be a better way to send attachments without it looking so scary to the recipient. If they could view it like a normal attachment and not in a separate tellwise window that would be great.I would also love to see a better way to organize templates.
What problems is the product solving and how is that benefiting you?
We get a lot of data from our tellwise account and can track the activity data to see how it directly is affecting sales. Management has an inside view into what reps are doing day to day and can make adjustments where they see fit.
Tellwise changes the way I engage with prospects for the better
What do you like best about the product?
I love being able to setup sales flows so I follow up with each lead constantly. I love being able to tell who opened and looked at content sent.
What do you dislike about the product?
I would not call it a dislike, but I would like more reporting capabilities. I know most people use their own crm for reporting but I would like more flexibility in the program itself. Like drill downs.
What problems is the product solving and how is that benefiting you?
Engaging prospects to turn them into leads.
Fast and Easy Prospecting
What do you like best about the product?
The SalesFlow feature works much better than other products I have used in the past and generally links seamlessly with other products like Salesflow and Discoverorg.
This allows for me to stay organized and reach out to far more people than I otherwise would be able to.
This allows for me to stay organized and reach out to far more people than I otherwise would be able to.
What do you dislike about the product?
Reviewing notes from previous calls requires a few more clicks than I would like and using the browser add-on can be difficult when reviewing leads from multiple reps.
What problems is the product solving and how is that benefiting you?
Being able to effectively reach out to a larger group within a territory than would otherwise be possible.
Tellwise helps me track my activity.
What do you like best about the product?
I really enjoy having the ability to blast out multiple emails and track who is looking at them.
What do you dislike about the product?
I dislike how attachments look in my emails. When customers click the attachment they see a Tellwise logo and for my government clients that is not a good thing
What problems is the product solving and how is that benefiting you?
We are reaching more clients in a shorter amount of time and tracking who is looking at emails.
Great Customer Service
What do you like best about the product?
Tellwise works great. It does what it is meant to do, and it does it well. What puts things over the top, it Billy, our account rep. He is hands on and very knowledgeable on his system.
What do you dislike about the product?
I haven't had a reason to dislike this system at all.
What problems is the product solving and how is that benefiting you?
Contacting prospects, tracking status of calls and leads.
Fast and furious
What do you like best about the product?
Move on to the next call very quickly. Also lets me know if the contact opened my email or not.
What do you dislike about the product?
Does not do a good job of reporting disconnected or wrong numbers. It says "contact could not be reached" and I have to dial the # outside of tellwise to decipher if it's in service or not.
What problems is the product solving and how is that benefiting you?
Reaching more people quicker. Also have knowledge if they opened/viewed the emails etc.
Easily queue up outreach
What do you like best about the product?
I can easily queue up my outreach cycle and calls with Tellwise.
What do you dislike about the product?
Sometimes it's difficult to easily attach files.
What problems is the product solving and how is that benefiting you?
I can more easily reach out to my contacts.
A great solution globally
What do you like best about the product?
Tellwise helps me to manage multiple marketing campaigns, and lets me know when a prospect has read or reviewed an email. This is really helpful when I am making the follow up phone calls. Also helps me to readily identify which companies a mail is likely to have gone into a spam folder so I can deal with those in a different way. It also helps to identify my tasks during any working day or week, and allows me to deal with these expediently.
What do you dislike about the product?
There is nothing I don't like about Tellwise
What problems is the product solving and how is that benefiting you?
It really helps me time-manage campaigns and helps me identify the best way to get to contacts/prospects. It's great for keeping me on my toes :)
Recommendations to others considering the product:
I love the product and the service is also great. I would highly recommend to anyone who is in a sales role. It's great to organise tasks and carry out work in an efficent manner because of the functionality of the tool and its ability to connect with SFDC.
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