ZoomInfo
ZoomInfoExternal reviews
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Great Sourcing Tool
What do you like best about the product?
It is fairly easy to use and navigate. It provides a lot of insights into a company including contacts.
What do you dislike about the product?
Sometimes the contacts won't be correct or won't be working there
What problems is the product solving and how is that benefiting you?
Sourcing and procurement mainly. There have been many benefits to this service. yes it can be improved but currently IMO this is one of the top 3 services out there for sourcing.
Recommendations to others considering the product:
It is a solid tool to use for sourcing
Why I really like ZoomInfo for Business Development research.
What do you like best about the product?
The accuracy of the data and the ease with which I can create teaches and save them. The drill-down abilities and the filters are also very insightful and helpful.
What do you dislike about the product?
I do not like the fact that it is limited in the number of integrations at this time...I realize it will be better in the future but I need it now.
What problems is the product solving and how is that benefiting you?
We are able to update our prospect files with more-current info and make better use of our sales processes. We can also better focus our efforts geographically within a given market.
Recommendations to others considering the product:
Now that they are part of DiscoverOrg, the product will continue to improve and add features such as the org chart, etc... This will add even more value to the mix!
Much to be desired.
What do you like best about the product?
This is the best resource for prospecting companies that you folks have taken the time on.
What do you dislike about the product?
The pricing structure is archaic. Because the pricing only allows specific people to see particular departments. The resource becomes much less valuable.
For example, I work on the client and recruiting side for staffing. Because my company only has the budget for one or 2 verticals (HR), I'm unable to use the resource for recruiting.
The solution, Please allow companies to pay per contact. Assigning more credits for more info.
For example, I work on the client and recruiting side for staffing. Because my company only has the budget for one or 2 verticals (HR), I'm unable to use the resource for recruiting.
The solution, Please allow companies to pay per contact. Assigning more credits for more info.
What problems is the product solving and how is that benefiting you?
I'm leveraging it to speak to folks with hard to find contact info.
Account Development
What do you like best about the product?
The direct import function into CRM is very useful & the scoops are fairly reliable.
What do you dislike about the product?
There isn't large amount of contacts in Europe yet.
What problems is the product solving and how is that benefiting you?
Direct import of contact information into CRM, company hierarchy is useful.
Has Helped my Cold Call Numbers Tremendously
What do you like best about the product?
I've seen a return on utilizing ZoomInfo after only 2 months of using it. It's a great tool to understand the structure of different organizations. Small and large, I get 85% of the correct information I need. There are a number of tools to export contacts, be organized, and gain company insight. I LOVE the LinkedIn concept/feature.. I'm not sure if it's been rolled out yet or not but I'd really like to use it if so.
What do you dislike about the product?
At times, some contact's info can be incorrect or not up to date. Hard to export data the way I'd like/would be most efficient for me. Because you have to pay for the additional features, I don't use them and I think it makes me use the platform less. If I had access to all features then that would work better for me.
What problems is the product solving and how is that benefiting you?
If there are direct lines, this allows me to call those who I was previously unable to get a hold of. I'm working with new clients and need all information from phone to email format
Recommendations to others considering the product:
Give it a go! It's great even to just supplement what you are currently using/doing. The features they plan to roll out will only make the platform more desirable
Great Tool, find your own leads!
What do you like best about the product?
The ability to search for one specific company or person along with the opportunity to pull full lists for email marketing or call lists. Even if you can’t find the person your found on LinkedIn you can at least use the data from other contacts to infer an email address.
What do you dislike about the product?
If you leave the page open and naviagate away and then come back and go to search it will give a red line through the search bar and you have to refresh the page. Also some contacts have "assumed contact info" which isn't always accurate. The general search bar occasionally won’t give you the results you know are available.
What problems is the product solving and how is that benefiting you?
Building marketing lists, it gives a lot more insight into company information such as financials. It lets us specify targets by annual revenue as well as certain technology products used
Recommendations to others considering the product:
Great tool and easy to use
All you need to get the sales!
What do you like best about the product?
I like that I can find anybody I want from any company I desire. The numbers, names, and emails. The direct information helps me get to the contact and this way I can tell them my story and hopefully earn their business. We all know that the front desk or the operator is USELESS. I also like the new layout, it is a lot easier to navigate.
What do you dislike about the product?
It's very rare but some of the information is outdated but it's understandable as turnover happens. Sometimes the companies, contacts and locations change. I don't know how often it is updated but sometimes I call and I can't find that person or they have moved on. I'm not sure if there is a feature for me to maybe flag the contact and put a comment in their that they aren't there. Then whoever is taking care of the updates will be able to look at my notes or whoever out notes on there and then maybe verify it and change it if it's legit.
What problems is the product solving and how is that benefiting you?
I have attracted many leads and new accounts. As a staffing manager that's forever selling, I need to get more contacts to call and get all the commission I can. So the biggest benefit is getting the information I need without going with the companies website or receptionist.
Recommendations to others considering the product:
Get your account as soon as you can if you are looking to cold call and sell.
Easy to use deep insight directory
What do you like best about the product?
- easy UI
- Deep insight into companies
- fairly accurate financials
- lots of North American contacts
- Deep insight into companies
- fairly accurate financials
- lots of North American contacts
What do you dislike about the product?
- contacts outside of North America is sparse
- often up to users to correct wrong info on contacts
- often up to users to correct wrong info on contacts
What problems is the product solving and how is that benefiting you?
Attempting to find IT and Marketing personas that oversee digital. I have been able to find lots of these contacts.
Fantastic data source, needs better integration with SFDC
What do you like best about the product?
My users report that the data is highly accurate (more accurate than Hoovers, even though the number of contacts is lower). Also, customer support is very responsive.
What do you dislike about the product?
The SFDC integration. Depending on whether you use the native application or the browser, the behavior is different. Depending on whether you use bulk upload or individual, the behavior is different. I've had lots of issues with mapping, specifically around Country/State. Also, I would argue about some of their "industry" classifications- these need to be more robust. I've found Hoovers to be more accurate in this regard.
What problems is the product solving and how is that benefiting you?
The ability to view a company's org chart has been invaluable to us and has really helped us to map an account.
Great Resource
What do you like best about the product?
Discover has great contact info and is easily integrated into my company's salesforce workflow. They're support is really helpful too.
What do you dislike about the product?
So far I can't say that I have a lot of negative feedback.
What problems is the product solving and how is that benefiting you?
I'm able to find contacts for nearly all of my clients, especially ones at larger organizations. I really like that they'll update anything within a day or so.
Recommendations to others considering the product:
It's great! Don't hesitate to reach out to their support. If they're missing info for a contact you can open a ticket and they'll follow up on it and update it.
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