ZoomInfo
ZoomInfoExternal reviews
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Poor customer service
What do you like best about the product?
As a product is works great - could be better but no complaints
What do you dislike about the product?
I am waiting for the customer team to get back to me. Not having a dedicated customer account manager is a poor approach - no one is accountable when the company does not return emails.
Not happy with this at the moment.
Not happy with this at the moment.
What problems is the product solving and how is that benefiting you?
It gives us another string to our marketing a new business bow. It could be better but having used this over 2 different companies I can it growing all time.
Recommendations to others considering the product:
Stress the importance of an assigned Customer Account Manager
Accurate, Easy to use, and Helpful
What do you like best about the product?
By far, the best part of discoverorg is the scoops. There are up-to-date unpublished information about companies that give you the edge when making an approach.
What do you dislike about the product?
Discoverorg could do a better job of making all of the searchable fields exportable.
What problems is the product solving and how is that benefiting you?
Discoverorg has helped immensely in finding the right contacts within in a company's org charts. We have seen benefits when it comes to finding direct phone numbers for decisions makers
Recommendations to others considering the product:
Discoverorg is a great choice for your marketing account intelligence
ZoomInfo Review
What do you like best about the product?
I like the ease of use functionality of the system
What do you dislike about the product?
Some records tend to be inaccurate such as tech stack etc
What problems is the product solving and how is that benefiting you?
ZoomInfo provides me with the functionality to prospect
Recommendations to others considering the product:
I cannot say
Easy to use, provides great information quickly allowing me to connect faster with my key prospects
What do you like best about the product?
How easy the software is to use and navigate
What do you dislike about the product?
Outdated/incorrect information that has to be corrected
What problems is the product solving and how is that benefiting you?
Connecting with my key prospects. ZoomInfo provides the tools/resources I need to get in touch. This has shortened by introduction period from 5-7 days on average to same day in most cases.
Recommendations to others considering the product:
I have used this for roughly three years, less than one year with my current organization. We have found it worth every penny. I would at least complete the trial to see if it works as well for you as that was easy and they have been good to work with.
Fantastic tool for lead generation
What do you like best about the product?
ZoomInfo is a fantastic product for B2B marketers. It's easy to use, their data is up to date and deep as well as wide.
What do you dislike about the product?
Not really applicable - but easier process to generate a list and compare to existing leads would be beneficial.
What problems is the product solving and how is that benefiting you?
Fantastic for researching potential clients and outbound marketing efforts. A+ product and support.
Crucial tool for my day to day
What do you like best about the product?
DiscoverOrg UI is very intuitive and easy to navigate.
What do you dislike about the product?
I come across situations where I can't locate a company I am trying to prospect into. Perhaps DiscoverOrg should look into SMB companies
What problems is the product solving and how is that benefiting you?
DiscoverOrg allows me to find the corporate structure, contact information, and provides an easy way to import into SFDC. It is saving me time!
Recommendations to others considering the product:
Keep up the great work!
I like it
What do you like best about the product?
That for the most part it is very accurate
What do you dislike about the product?
Sometimes the phone numbers are completely wrong, a co-worker once had the contact's child's number
What problems is the product solving and how is that benefiting you?
Quickly finding prospects
Great Source for Data
What do you like best about the product?
Our team has found that the ZoomInfo data is quite up-to-date and the direct dials and email addresses are mostly accurate.
What do you dislike about the product?
Logging in to the service can sometimes be a hassle. Zoom does not seem to remember my identity and the two-step verification process is cumbersome.
What problems is the product solving and how is that benefiting you?
Lead generation is a key aspect of our business and ZoomInfo is a great tool to augment our database of clients.
Recommendations to others considering the product:
It is a good tool but it is quite expensive and can be problematic to use.
Regional Account Manager
What do you like best about the product?
I enjoy the frequency that all the contacts in zoom are updated. Zoom helps provide me with many different opportunities to get a meeting set with a company.
What do you dislike about the product?
Nothing. Sometimes companies can not be found.
What problems is the product solving and how is that benefiting you?
Accurate points of contact. Zoom also helps me be more efficient.
Helpful in my day to day activities
What do you like best about the product?
The fact that I can find contacts for business' I'm prospecting really helps grow my book.
What do you dislike about the product?
Wish there was a little more insight into what companies are growing In a certain area.
What problems is the product solving and how is that benefiting you?
Contacts for accounts I hold. How many employees businesses have.
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