ZoomInfo
ZoomInfoExternal reviews
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contact info tool
What do you like best about the product?
contact information and org charts are my favorite aspects.
What do you dislike about the product?
sometimes the org charts are outdated and people are no longer at the organization. causes me to have to double check a lot in LinkedIn before contacting.
What problems is the product solving and how is that benefiting you?
allows me to reach the decision maker in an organization and be more efficient versus blindly contacting lower-level people.
Very robust product, not always the easiest to use
What do you like best about the product?
The data is clearly very extensive and I really appreciate the fact that everything is researched by humans as opposed to using various algorithms that may glitch or collect incorrect information. It's great to be able to do a broad search of companies and/or employees and be able to upload the contacts to Salesforce right away, which saves our team a ton of time.
What do you dislike about the product?
The Salesforce integration can sometimes be a bit clunky, and sometimes records will fail their upload for an unknown reason. Some of the data has been incorrect, although not very often. The biggest negative is that, because all records are researched by actual people, a lot of smaller companies are missing from the database. Of course the team needs to be most efficient with their time, but it can be frustrating to be paying for such an expensive tool and not be able to see a large number of companies that we are supposed to be prospecting.
What problems is the product solving and how is that benefiting you?
We have had a lot of success sourcing both emails and phone numbers via DiscoverOrg for outbound prospecting. The Chrome extension is also a very helpful tool, because it can help us find emails and phone numbers on LinkedIn pages that we wouldn't be able to find otherwise.
Recommendations to others considering the product:
While it is an expensive tool, it does seem to be worth it considering how much data we have available to us and we also have access to Scoops, which are insights about current projects/plans at target companies.
Making Prospecting a Dream
What do you like best about the product?
I love the ability to view all the accounts within my territory quickly and easily. We have certain industries that we succeed most with, so I'm easily able to center my focus on those companies by clicking in to a specific industry within my territory.
What do you dislike about the product?
I wish the platform was more up to date and had more direct numbers. Often times it takes over a year for an account to have the right information.
What problems is the product solving and how is that benefiting you?
We're solving the challenge of having to devote a whole day to prospecting. The benefits we have seen is increased organization and a far larger span across the industries we want to target because of it.
Recommendations to others considering the product:
I highly recommend! Enabling your sales associates to quickly and efficiently prospect is huge. I also highly value the ability to receive scoops on what is going on within my territory. I've seen success by reaching out to the companies that DiscoverOrg tells me are exploring, and with over 600+ companies it is an amazing tool to be able to understand who is best to first hone my focus to.
Finally, data I can use for prospecting
What do you like best about the product?
Search functions are intuitive, effective and fairly flexible. The best of Sales Navigator combined with live, verified data.
What do you dislike about the product?
Some data that is verified by automated means is out of date and those people have moved onto other companies. This can cause awkward first calls and conversations.
What problems is the product solving and how is that benefiting you?
Being able to see what departments and functions a contact fulfills helps us to determine if we are targeting the right department with prospecting efforts. This equals to more conversations and conversions over time.
DiscoverOrg is a great tool for prospecting. They're committed to constant improvement
What do you like best about the product?
I like all of the information that they provide in regards to a company profile and what projects they may have coming up
What do you dislike about the product?
I think the personal email addresses is a little bit invasive, but that's just a personal opinion
What problems is the product solving and how is that benefiting you?
I use it for prospecting into Enterprise organizations. It is great to understand the internal hierarchy as well as who to target for specific projects that could be active at the company.
Recommendations to others considering the product:
Now that they've acquired ZoomInfo they are definitively the go to product for sales intelligence. What they were lacking before, they've made up for in acquiring zoominfo
The best available data soruce
What do you like best about the product?
I like that they cover a good amount of contacts within a company, and have at least 80% accurate information.
What do you dislike about the product?
The UI could use some work. This is 2019. cache problems, and integrations don't always work the best.
What problems is the product solving and how is that benefiting you?
getting leads and insights into the leads.
Recommendations to others considering the product:
Use the LinkedIn links provided by Discover.org to improve the accuracy of your data and reduce bounce rates.
Great prospecting and account intelligence too
What do you like best about the product?
The ability to discover contacts, organize and filter them and upload into CRM. Scoops are valuable as well for understanding key initiatives.
What do you dislike about the product?
Occasional problems with the rendering of text description in the navigation tabs.
What problems is the product solving and how is that benefiting you?
Discover.org has made me more productive in my prospecting activity and had allowed me to prospect with more precision.
Recommendations to others considering the product:
Yes. I recommend to others.
Great for USA / Not so much data in EU.
What do you like best about the product?
Good spread of data / Technology scoops and Direct Dials.
What do you dislike about the product?
Not too much data in EU. - Would be far better off doing my own research on any of these.
What problems is the product solving and how is that benefiting you?
Saves a ton of time.
Recommendations to others considering the product:
Review the availability of data in your target regions before agreeing on a deal and assess all other options.
Great source for information about prospects and lead generation
What do you like best about the product?
DiscoverOrg provides a two fold approach to my organization. It allows us to garner prospects in the industries that we are most focused on as well as provides us with a constant and updated source to keep our organization's database up to date. It's an excellent tool.
What do you dislike about the product?
I dislike that it does not allow us to select persons who have applied for GDPR opt-out and I hope that this feature is available in the future.
What problems is the product solving and how is that benefiting you?
Our biggest issue has been being able to garner new contacts across a wide spectrum. As such, this tool has allowed us to really begin a continued discovery opportunity and to work with others in a large scale to make our efforts easier to accomplish and more palatable.
Recommendations to others considering the product:
Make sure that you have solid compliance configurations in place especially in regards to additional verification. At present, your DPO needs to really review the lists and make sure that they make sense.
Stay Focused on Selling
What do you like best about the product?
The ability to segment your market quickly and identify targets that fit your ideal client is gold. Reliable firmographic data coupled with insights provided by the Intent data engine means you can know which clients are looking for you before they even know you exist.
What do you dislike about the product?
The interface can be less than intuitive. It takes a few tries loading files and calling support to understand how the system is interpreting your data. Limitations on the scope of data you purchased can get frustrating, unless you buy the entire suite, which is very expensive.
What problems is the product solving and how is that benefiting you?
Primarily this solves the problem of time spent prospecting vs time focused on opportunities. This has made a huge difference in reclaiming valuable Account Rep time.
Recommendations to others considering the product:
The data is full and accurate for enterprise level companies (>5000 employees), but becomes less so the further down market you go. Make sure to send DO a dozen companies that represent your current client base before you purchase to test how accurate the software works for your particular usage. Pay attention to what datasets return the best information.
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