ZoomInfo
ZoomInfoExternal reviews
8,351 reviews
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DiscoverOrg at a high growth SaaS startup
What do you like best about the product?
DO will org chart the staff for you, making it easy to understand how teams interact. Easily export leads/contacts to Salesforce.
What do you dislike about the product?
Poor quality data and lack of employees for smaller accounts and cell phone numbers have been few and far between.
What problems is the product solving and how is that benefiting you?
Prospecting for net new business acquisition through cold calling and emailing - we're using DO for phone numbers and email addresses. It has certainly made it easier and quicker to build out/map accounts in SFDC.
John Lisitano | Datadog SDR
What do you like best about the product?
I think that is has been a valuable tool to find direct lines and the integration with Salesforce has eliminated a lot of clicks in my day to day process.
What do you dislike about the product?
Sometimes the Integration with Salesforce can be less than smooth.
What problems is the product solving and how is that benefiting you?
At an SDR position it is crucial to get legitimate connects and I would say DiscoverORG has contributed to a significant amount of my conversations.
From a prospecting perspective it has been helpful as well
From a prospecting perspective it has been helpful as well
Recommendations to others considering the product:
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User experience
What do you like best about the product?
ability to org map an account, find the right personas and leverage latest news for outreach.
What do you dislike about the product?
some numbers are sometimes outdated but most of the time are working numbers.
What problems is the product solving and how is that benefiting you?
discovering opportunities by leveraging technologies listed and business changes.
Enjoyed using DiscoverOrg to prospect and build out accounts
What do you like best about the product?
The org charts of each individual company. The direct lines associated with most people are great for reaching out.
What do you dislike about the product?
Occasionally some companies will have no useful contacts. However overall it is great to use.
What problems is the product solving and how is that benefiting you?
I have been solving org charts at companies that I am reaching out to. This has allowed me to identify the correct person for my needs.
Recommendations to others considering the product:
Buy it
I like discover org to check LI profiles and get direct lines
What do you like best about the product?
I like using it to reference a company org and build out an account
What do you dislike about the product?
I think the information is sometimes outdated or completely wrong which is a set back
What problems is the product solving and how is that benefiting you?
Solving not having phone numbers and building out orgs
Amazing tool for any sales team!
What do you like best about the product?
This application is able to forecast potential clients who are or will be in the market for a software in your industry. Helps build the pipeline and keeps you informed!
What do you dislike about the product?
I woulda say I dislike anything per day, but there are some improvements that could be made to update some contact info regularly.
What problems is the product solving and how is that benefiting you?
Cleaning our data and focusing on the best point of contact to speak with regarding our sales process. There are many benefits, but mostly the access to so much information is what’s so helpful.
Recommendations to others considering the product:
Definitely a game changer for any sales team, just make sure to take the time to learn how to use it & the benefits are exponential.
This has helped me immensely in a sales role. Giving me contacts, contact information, company info,
What do you like best about the product?
The ability to fins contacts info that's not readily available on the web. When cold-calling in to a company, it makes it so much easier when knowing who these people actually are, their role, and maybe even sometimes their direct number.
What do you dislike about the product?
As impossible as it sounds, maybe if it were updated even more frequently. I have called into a couple of companies and they said that the contact did not work for them anymore, and it was quite surprising because Zoom is usually on top of that.
What problems is the product solving and how is that benefiting you?
I'm trying to sell my company's products. It seems like the more we're evolving in a technological standpoint, the easier a job in this capacity can get. You seem like you're more informed than you actually are, making you look like a better potential partner of these companies.
Recommendations to others considering the product:
It's a life saver
Discoverorg Sales
What do you like best about the product?
I like how i am able to find contact information easily
What do you dislike about the product?
Unorganized and doesnt upload cellphones to salesforce
What problems is the product solving and how is that benefiting you?
I am trying to find contact info to reach out to my prospects... I have been able to book more meetings.
Pathetic customer service
What do you like best about the product?
lead generation. capturing business leads data
What do you dislike about the product?
They treat customers as if it doesn't matter to them if we use their product or not. Absolutely terrible customer experience. Its none of their business that how our business gets affected with their pathetic customer service, they simply don't give it a shit. Money is what they care about and nothing else.
What problems is the product solving and how is that benefiting you?
contact details
Recommendations to others considering the product:
Zoominfo has data but if you want zoominfo to support you after you buy their product, provides you with the service that you need to be successful, then don't even think of buying zoominfo. They would never ever ever ever prioritize your problems and even consider them as a problem and enforce what they believe is right. No customer experience, don't even expect this. I have found Zoominfo to be the worst ever software vendor I've ever worked. Simply pathetic customer service.
Excellent software for prospecting
What do you like best about the product?
Being able to find specific contacts for companies and multiple locations. Also, the ability to find every location in the world for each business and have the contacts broken down by location. The target account ability and being able to submit a list of account and have that list come back with the contact you are looking for is amazing
What do you dislike about the product?
Best way to describe my dislike is to give an example. My territory is South Carolina, if I am looking for a contact and that company is headquartered in South Carolina, there is no way filter the location of the employees. It will show every contact in and out of South Carolina. This is only a problem if you are dealing with a very large account with multiple locations. The number of contact found can exceed 1000 easily and it can be very difficult to sort through the information.
What problems is the product solving and how is that benefiting you?
I deal with a lot of fortune 500 companies and it is hard to even get in the door, let alone get the proper contact information. ZoomInfo allows me to contact people within the orginization directly, bypassing most gatekeepers. One of the hardest pieces of information to get is an email and direct phone number, Zoominfo makes this a breeze.
Recommendations to others considering the product:
This is a fantastic tool for prospecting and to better understand your customers. Would strongly recommend this to any sales person or team.
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