ZoomInfo
ZoomInfoReviews from AWS customer
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8,108 reviews
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SaaS using DiscoverOrg
What do you like best about the product?
The access to emails and phone numbers of key c-level contacts. This tool has more accurate contact info than any i've seen.
What do you dislike about the product?
There are so many missing contacts. Using tools like navigator I can do a boolean search and find exact persona's I want. This is a bit harder with disco.
What problems is the product solving and how is that benefiting you?
Contacts form key decision makers. Semi relative org charts.
Small database with inaccurate information
What do you like best about the product?
Direct dials, when they're correct, as well as the support's response when you click that there is an issue with a lead/contact info (although they weren't always able to find the right one)
What do you dislike about the product?
Still missing a lot of organizations (i.e. smaller midmarket companies, nonprofits, federal organizations) especially organizations outside of the United States. Frequently information is wrong and/or outdated
What problems is the product solving and how is that benefiting you?
Not many, some enterprise accounts have halfway decent information. Honestly I've basically just realized that there so many better prospecting tools out there.
Recommendations to others considering the product:
Don't use DiscoverOrg, Prospector is so much better
Inside sale rep
What do you like best about the product?
Integration with Salesforce, it works great while also giving the capabilites of syning with outreach. Great product overall.
What do you dislike about the product?
The lack of emails with accounts. Sometimes the accounts dont have all the info such as emails or correct and up to date phone numbers.
What problems is the product solving and how is that benefiting you?
Finding revenue for accounts
Average Dataset for the IT Employees
What do you like best about the product?
Extraction of whole data sets to excel, Saving selected criteria and getting revised results as on date of extraction
What do you dislike about the product?
Opp Alerts & Scoops are not relevant, the team is not helpful once the licenses are sold.
Most information is outdated. Its more than 5-8% of bounces.
Most information is outdated. Its more than 5-8% of bounces.
What problems is the product solving and how is that benefiting you?
Contacts list thats all
Accurate
What do you like best about the product?
I am very impressed with how accurate the data is. It has really helped me get a handle on my new territory and the key contacts while getting acquainted with my new role.
What do you dislike about the product?
So far I have not come across anything I dislike accept today for the first time the site is down.
What problems is the product solving and how is that benefiting you?
I have been able to more easily establish the correct contacts within my target accounts and this has benefited me in accelerating my new role in a new sales territory.
EU lack
What do you like best about the product?
UI very good. Very systematic. Love the hierarchy
What do you dislike about the product?
That it lacks enough data for companies in EU and ROW
What problems is the product solving and how is that benefiting you?
Lead gen and lead enrichment
Recommendations to others considering the product:
If you are US focused then you good. If ROW then you will struggle
Discover Org Comments
What do you like best about the product?
I like the detailed information and the ability to upload information into SF.
What do you dislike about the product?
It's a little hard to set scoops like it was in Rain King. needs to be easier
What problems is the product solving and how is that benefiting you?
Being able to get multiple levels of decision makers across an organization is extremely helpful plus knowing the information is up to date.
Finding the right contacts in target accounts
Finding the right contacts in target accounts
DiscoverOrg feedback
What do you like best about the product?
Discoverorg gives the most update and best information.
What do you dislike about the product?
A few contacts don't have email or phone numbers attached.
What problems is the product solving and how is that benefiting you?
Reaching the right contacts the first time.
OK but there are better solutions out there
What do you like best about the product?
It's cheaper than other options but you get what you pay for.
What do you dislike about the product?
Software is buggy, browser add-ons work intermittently and contact info is often very out of date or wrong.
What problems is the product solving and how is that benefiting you?
Lead generation for campaigns.
Recommendations to others considering the product:
Look at Datafox. If you use Salesforce then go with Clearbit, it has the best data by far and an amazing integration.
ZoomInfo Review
What do you like best about the product?
I love that I can find contact info for prospects and add them to Salesforce quickly and in bulk. It's a great tool for uploading new finding prospects. They often provide email addresses and sometimes direct phone numbers for those prospects as well. If they do not already have a prospect's contact info in their database, you can make a request and they will hunt it down for you. It used to be that there was a 50/50 chance they'd find it but now with ZoomInfo, it seems like the information quality and completeness is even better. When you make a contact info request I believe they test out various emails the find the correct one for that person and then they call the contact and their company to find the correct phone number. I'd say it usually takes about 1-3 business days for them to get back to me with the info, but it's usually really fast and it's almost always super accurate. Every once in a while, they can't find the info but that's very rare.
What do you dislike about the product?
What I dislike is that some of the prospects I find on LinkedIn at a company I'm trying to prospect into and want to upload into Salesforce aren't always in the database. It used to be that when I make a request for to the team to find their contact info asking for them to be added to the database, it's only a 50/50 chance they'll find it but it's gotten much much better. When they can't find the contact info, I do have to add the prospect to Salesforce myself manually and hunt down their contact info on my own which can be annoying and time-consuming.
What problems is the product solving and how is that benefiting you?
I love that I can find contact info for prospects and add them to Salesforce quickly and in bulk. It used to be that many of the prospects I was looking for were not in the database, or their contact info was missing, incomplete, or incorrect. However, ZoomInfo has made the database so so much better! Every prospect I'm looking for is usually available in the database and typically accurate. When I can't find someone I just quickly submit a contact request and the team at ZoomInfo gets back to me quickly. The business problems I'm solving are speed to outbounding. The fast I can find prospects' information, the sooner I can upload them into Salesforce and the sooner I can get them into Outreach and into a sequence so I can send them a prospecting email. The sooner I send more emails, the more conventions I can have and the more deals I will close! Path to quota. :)
Recommendations to others considering the product:
It's a great tool but it needs to be supplemented with other tools and manual activity. Prospects, their email addresses, and their direct phone numbers are often not available in their database. I have to call and send emails myself to verify contact info and I previously used Zoom Info at the same time as DiscoverOrg and ZoomInfo seemed to have more direct lines and much higher accuracy.
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