My main use case for ZoomInfo is to get the buyer details like the email ID. If I need to sell my software services to, let's say, Samsung, I find out who is the appropriate manager there and, if I get the same, I can put that in ZoomInfo and get the contact details.
ZoomInfo
ZoomInfoExternal reviews
8,383 reviews
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Effortless Prospecting with ZoomInfo Sales
What do you like best about the product?
I find ZoomInfo Sales easy to use, which is a big plus for me. I like the interface and the design of the website, it's structured very well. I also appreciate its clean and clear layout. The search bar is easy to use, and I find it simple to look up phone numbers and email addresses. I like the way it breaks down the rankings of related companies too. The initial setup was super easy, which really helps.
What do you dislike about the product?
I think something that doesn't work as well for me is the way the font is a little small, actually.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales to look up prospects, verify their contact details, and confirm their job roles, solving the issue of uncertain contact information.
Accurate Lead Building, Needs Cheaper Pricing
What do you like best about the product?
I like how easy it is to search and the accuracy of the information provided by ZoomInfo Sales. It's great for building lead lists, and I can search for my ideal customer profile (ICP) and enrich data easily, which saves me a lot of time. The initial setup of ZoomInfo Sales is also very easy.
What do you dislike about the product?
It is expensive. The intent signals can be better.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps me build lead lists by finding the right companies and the ideal customer profile (ICP) easily. It provides accurate contact information, saving me a lot of time.
Accurate buyer insights have saved weekly prospecting time and streamline outreach
What is our primary use case?
What is most valuable?
All of the features that ZoomInfo offers are good. If I get the correct email ID and correct the title of the person, that is very helpful to identify the correct buyer person. I find the information to be mostly accurate, around 99.9%.
ZoomInfo has positively impacted my organization by enabling us to easily get the correct buyer persona and correct buyer details, so it saves us a lot of time. By using ZoomInfo to find buyer personas, I estimate we save around 10 to 20 hours per week.
What needs improvement?
ZoomInfo can be improved with a monthly subscription plan, which will be helpful for a small company or a small business unit where we are just about to start and want to experiment with ZoomInfo.
For how long have I used the solution?
I have been working for more than 14 years in my current field.
What do I think about the stability of the solution?
ZoomInfo is stable based on my experience.
What do I think about the scalability of the solution?
ZoomInfo's scalability is good.
How are customer service and support?
The customer support is great.
Which solution did I use previously and why did I switch?
We used a different solution before ZoomInfo, but I don't know the name of that solution. However, I can say that ZoomInfo has accurate data.
How was the initial setup?
I am not sure if we purchased ZoomInfo through the AWS marketplace. I need to check with my procurement team.
What about the implementation team?
Regarding the experience with pricing, setup cost, and licensing, I need to check with the procurement team as I am not sure about this.
What was our ROI?
I have seen a return on investment with ZoomInfo. The time saved is 10 hours per week as I explained, but I don't know about money.
What's my experience with pricing, setup cost, and licensing?
Regarding the experience with pricing, setup cost, and licensing, I need to check with the procurement team as I am not sure about this.
Which other solutions did I evaluate?
Before choosing ZoomInfo, my team evaluated multiple similar options, but I don't know those options.
What other advice do I have?
ZoomInfo is a good product. I gave this review a rating of 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Streamlined Contact Discovery with Seamless Integration
What do you like best about the product?
I really appreciate how ZoomInfo Sales significantly enhances my role in sales by enabling quick and efficient account reach and contact discovery, which helps maintain a strong and accurate pipeline. The ability to rely on a single platform for contact data, rather than juggling multiple sources, makes my tasks much more organized and efficient. I like how ZoomInfo Sales transforms what could be a cumbersome process into one that is streamlined and efficient. Additionally, I am fond of its integration with Salesforce, which ensures data remains clean and minimizes the need for manual re-entry. This integration greatly facilitates my workflow and underscores the platform's value to me.
What do you dislike about the product?
There have been cases where the contact information is outdated.
What problems is the product solving and how is that benefiting you?
I rely on ZoomInfo Sales to quickly perform account research and prospect contact discovery, integrating with Salesforce to maintain clean data without manual re-entry, ensuring an efficient and accurate pipeline.
Unmatched B2B Data Enrichment for Prospecting
What do you like best about the product?
For B2B prospecting, nobody else gives you this much enriched firmographic + contact data in one place.
Direct dials, org charts, employment histories
Direct dials, org charts, employment histories
What do you dislike about the product?
The base price is fairly high for many sales teams you’re looking at serious spending to get value. For smaller teams (like if you’re one or two reps, or working niche markets like raw ingredients) it can feel heavy.
What problems is the product solving and how is that benefiting you?
Many companies have outdated lead/contact records, duplicate entries, or missing firmographic info. ZoomInfo allows you to enrich existing contacts and clean up your CRM
Essential for Contact Enrichment, Seamless Integration
What do you like best about the product?
I really like the ability of ZoomInfo Sales to search by email, name, or organization name, providing me with a comprehensive list of contacts at all levels of the organization. This is incredibly useful for my work in contact enrichment, audience generation, and targeting, as it ensures that I have access to accurate and organized information. Additionally, I find the cold list generation feature highly advantageous for outreach purposes. The initial setup of the platform was straightforward and simple to integrate, which was a relief as it allowed for a smooth transition and immediate use of its powerful tools. Overall, the systematic and robust capabilities of ZoomInfo Sales make it a valuable resource in my professional toolkit.
What do you dislike about the product?
I never got intent signals to work with ZoomInfo Sales OS.
What problems is the product solving and how is that benefiting you?
I use ZoomInfo Sales for contact enrichment, audience generation, and targeting, confirming job titles, and company info, with an easy search feature and cold list generation enhancing outreach.
Intuitive Design Makes Workflow Effortless
What do you like best about the product?
I appreciate how intuitive the platform is, making it easy for a wide range of users—including AEs, RevOps, and Marketing—to navigate and use.
What do you dislike about the product?
In my opinion, certain add-on features ought to be included within the package we purchase, rather than being offered separately.
What problems is the product solving and how is that benefiting you?
We needed our account executives to have access to better target accounts and a platform for sourcing them. This solution made it much easier for us to establish a new, self-serve prospecting process, which really helped us streamline our workflow.
Exceptional Data Quality That Supercharges Sales Prospecting
What do you like best about the product?
ZoomInfo Sales offers highly dependable, top-tier contact and company data, which significantly streamlines prospecting and allows for much more precise targeting. The platform’s intent signals, organizational charts, and data enrichment features make it easier to pinpoint the right accounts and key decision-makers with accuracy. With access to verified phone numbers, direct emails, and valuable research insights, the time spent searching for information is greatly reduced, enabling faster outbound outreach. All in all, it provides the sales team with a strategic edge by enhancing both efficiency and accuracy.
What do you dislike about the product?
Some of the contact information may still be outdated or inconsistent, particularly in fast-moving industries, which can sometimes result in bounced emails or incorrect phone numbers. As your team expands, the platform can become costly, and accessing certain advanced features requires upgrading to higher-tier licenses to get the most out of it. The interface can occasionally feel cluttered due to the abundance of tools available in one place, and new users might find the learning curve a bit steep. Nevertheless, despite these drawbacks, the core data quality continues to make it a valuable tool.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales solves the challenge of finding accurate, verified prospect data and reaching the right decision makers quickly. Instead of spending hours researching contacts, companies, and buying signals across multiple tools, ZoomInfo consolidates everything into one platform. This helps us build high-quality target lists, personalize outreach with real insights, and identify prospects who are already in-market through intent data. The result is faster prospecting, stronger pipeline creation, and more meaningful sales conversations that convert at a higher rate.
Effortless Prospecting with Powerful Filters and right Data
What do you like best about the product?
The best thing about ZoomInfo Sales is how easy it makes it to find the right companies and contacts. The filters are solid, the data is organized well, and it helps speed up the early part of prospecting. It’s nice being able to quickly pull lists, check org charts, and get a general idea of who you should be talking to without jumping between a bunch of tools.
What do you dislike about the product?
The platform can feel a bit overwhelming at times. There are tons of features, tabs, and options, and it takes a while to figure out what you actually need versus what just gets in the way. It’s also pretty heavy on the upsells, and some of the best features are locked behind extra add-ons, which can get annoying. Overall it works, but it definitely isn’t the most streamlined or simple tool to use day-to-day.
What problems is the product solving and how is that benefiting you?
ZoomInfo Sales helps cut down the time it takes to figure out who I should be reaching out to. Instead of digging around online or guessing who the right contact is, I can quickly pull a list, see company info, and get a general picture of the org.
Zoom Info - Great Sales/Prospecting Tool
What do you like best about the product?
It was very helpful to find sales contacts, info about executives at different companies, emails, phone numbers, etc.
What do you dislike about the product?
On occasion, some smaller companies were not registered in their database.
What problems is the product solving and how is that benefiting you?
It would give me direct access to a company's C-Suite info, employee info, emails, phone numbers, and would also teach me about what the company was doing in the news and info on the industry. I also enjoyed having it suggest other companies in the same industry, so I could branch out and get other companies in my pool of leads.
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