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Good contact info, poor info on employee count, strong SFDC integration
What do you like best about the product?
ZoomInfo's contact info is good. Phone numbers and emails are fairly reliable. Easy to import contacts into SalesForce when set up as a plugin. Also easy to search for accounts and contacts from within SalesForce, and import to create new contacts and accounts.
What do you dislike about the product?
The employee counts are trash. Everything falls into a bucket (25, 50, 100, 375, etc.,) but when you look at the actual employees in the company, it can be far off from the stated number. For example, ZoomInfo says "375 employees" and when you actually click into the account to look at the employees, there might be 45.
What problems is the product solving and how is that benefiting you?
Ability to find companies, employees, and contact info is very good. Strong benefit for a sales organization.
Recommendations to others considering the product:
It's a great tool for finding contact info for prospects. Not sure on the back end, but seems easy to connect to SalesForce, and strong ability to quickly import contacts on a one off basis, or in bulk. The contact information isn't perfect but is very good.
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The best source of B2B data
What do you like best about the product?
Accurate contact information, direct dial & email, in the b2b space.
What do you dislike about the product?
Until recently bought by a PE firm there were no updates or improvements to the platform.
What problems is the product solving and how is that benefiting you?
Additional sales and connects.
You'll never find a perfect information scraping website
What do you like best about the product?
This platform is good at giving extra information about people. I can find board memberships and past education. I can also easily access further information about those relationships at a click of a button. I like the search capability a lot, especially since you do not have to pay for access that information.
What do you dislike about the product?
Like with all of these websites, none of them are perfect, the main issue is that not all the information is updated regularly and you MUST check your work.
What problems is the product solving and how is that benefiting you?
When you are creating a large database and need access to personal information, this is the best website to use. I have only tried out a few competitors, but based on that research, feel comfortable saying Zoom is superior.
Recommendations to others considering the product:
I would recommend always checking your work on ZoomInfo. As previously stated, information is missing from the platform and you must make sure the people you are looking for still actually work at the institution you are looking up.
Very helpful for direct dials
What do you like best about the product?
the direct dial numbers make it much easier to get a hold of your prospects. These numbers sometimes include cell phones
What do you dislike about the product?
the triggers can be hard to prove. For instance there is no articles backing up the statements in the triggers.
What problems is the product solving and how is that benefiting you?
Making it easier to find key decision makers at companies and contact them quickly. It has help so much with reducing the time it takes to find your contacts info. The triggers have helped with establishing the tech already in place
Recommendations to others considering the product:
Good to use in conjunction with linkedin
Better in US than EMEA
What do you like best about the product?
good for finding companies, direct dials, email addresses.
What do you dislike about the product?
Info is often woefully out of date for UK/European contacts.
What problems is the product solving and how is that benefiting you?
Finding the contact details for prospects
Hands down the best data company for prospecting
What do you like best about the product?
I love zoominfo. In my book it's the best for high volume prospecting. When evaluating vendors for data I always ask how they get their data. Zoominfo has a genius way of collecting data that is reliable and consistent.
What do you dislike about the product?
Occassionally the customer service has not been satisfactory. Showing up late for calls, not responding fast enough to emails compared to other vendors we use, etc. Overall the product is great but the training of the people could be better.
What problems is the product solving and how is that benefiting you?
We used Zoominfo for a variety of reasons,
ZoomInfo, great for phone numbers, mediocre for people
What do you like best about the product?
ZoomInfo allows our team to find phone numbers (often Direct Lines) and email for the prospects we want to connect with.
What do you dislike about the product?
A huge percentage of contacts in ZoomInfo are outdated and no longer work at the company.
What problems is the product solving and how is that benefiting you?
We use ZoomInfo to identify the names and contact information of the accounts we prospect.
Recommendations to others considering the product:
Use it in addition to a product like LinkedIn Sales Navigator to get the best information.
Good when it works
What do you like best about the product?
It's easy to find contact information (i.e. email address & phone numbers) for people you want to reach.
What do you dislike about the product?
I frequently get error 504 Gateway time-out messages.
What problems is the product solving and how is that benefiting you?
Zoominfo helps me find new leads quickly.
Recommendations to others considering the product:
compare other providers, such as Salesripe and SalesGenie
Fantastic prospecting tool
What do you like best about the product?
Ability to quickly find accurate contact information for the majority of my prospects and the data accuracy is a lot better than some other tools
What do you dislike about the product?
some of the information is not up-to-date, there isn't a quick way to manually search lists for partial names
What problems is the product solving and how is that benefiting you?
Prospecting can be time-consuming, and this tool allows me to quickly find accurate contact information for the people I'm try to reach out to
Good customer support, but contacts are limited
What do you like best about the product?
Great staff, very supportive, very proactive in ensuring you understand the software
What do you dislike about the product?
contacts are limited and out of date, hierarchy is often wrong.
What problems is the product solving and how is that benefiting you?
Finding leads and contacts to reach out to
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