ZoomInfo
ZoomInfoReviews from AWS customer
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8,102 reviews
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Great solution for managing companies and contacts
What do you like best about the product?
The ability to find contacts associated with the companies and their direct contact information.
What do you dislike about the product?
When the info is not current, especially when there is contact info that is not updated.
What problems is the product solving and how is that benefiting you?
Identifying key contacts in the organization that I contact. Primary benefit is finding contacts by job area or the direct contact info (email, direct lines)
A great prospecting tool
What do you like best about the product?
I love that it shows you whether their email and phone number are available, but furthermore, if their direct line is available. I like that it allows you to filter the different management levels of prospects so that you are only having to sort through the best and most relevant contacts for your task. I like that it shows you who you have already prospected by not allowing you to prospect them again. It is very easy to search either by name or by role, and I've never had trouble doing so. I also rarely get the wrong contact info for a contact.
What do you dislike about the product?
Sometimes it can be slow to load an account, but generally speaking it is pretty quick. Sometimes ZoomInfo will give you the same phone number for many contacts within a single company. I understand that it isn't easy to get direct lines, but it would be very helpful if they could find more direct lines either to their personal office or to their cell phone. Also, if ZoomInfo could find multiple email addresses for a single contact that would be very helpful.
What problems is the product solving and how is that benefiting you?
Finding contact info for the right individual in an organization is challenging, and Zoominfo has helped me overcome this challenge. Our business development team has to have hundreds of contacts to reach out to daily, and ZoomInfo allows them to have a virtually endless pool to draw from.
Recommendations to others considering the product:
I highly recommend ZoomInfo. It is an extremely thorough prospecting tool. It's a gold mine.
Works well 70% of the time.
What do you like best about the product?
I like the sales force direct import tool.
What do you dislike about the product?
I dislike how many times the information is old or incorrect.
What problems is the product solving and how is that benefiting you?
Contact information. I like the plug that allows you to see quick info on a company when on their website.
Great tool, needs UX work
What do you like best about the product?
I like the sheer quantity of contacts, direct PN, and account insights. Love that 2.0 now has the ability to import as a contact NOT lead
What do you dislike about the product?
Reach out gets messed up when you try to import someone who has a title. ie) Peter Parker, CFA You can go through to ZoomInfo Proper, but it takes up time.
What problems is the product solving and how is that benefiting you?
Building out robust list of contacts for sales. In business development having direct dials is invaluable.
Better data than most, more questionable search
What do you like best about the product?
For those in zoominfo, contact information seems to be more complete and accurate than others. Integration with Salesforce makes it easy to find those people
What do you dislike about the product?
Search functionality is lack luster, and for some reason sometimes search doesnt work via sfdc but will find the contact if I go to the zoominfo site directly
What problems is the product solving and how is that benefiting you?
getting contact information for people I find while prospecting in linkedin
Good range, but titles could use improvement.
What do you like best about the product?
Direct phone numbers that often other tools don't have.
What do you dislike about the product?
Titles aren't specific, info is often outdated.
What problems is the product solving and how is that benefiting you?
Business development, reaching out to net new prospects.
Recommendations to others considering the product:
It is good as a supplement to another tool (perhaps DiscoverOrg), but standalone it would be very time consuming to mass prospect.
Good for direct dials
What do you like best about the product?
They had direct dials for our target audience
What do you dislike about the product?
Some of the job titles were outdated. This will be true of any database, but the rate was high than expected.
What problems is the product solving and how is that benefiting you?
Higher connect rate, leads to better sales efficiency
I have found Zoom a very valuable tool for business development
What do you like best about the product?
The overall accuracy of the data is generally impressive, and superior to other databases i’ve tried.
What do you dislike about the product?
Not certain about the new navigation. i’ve stayed with the old version as i find it more user friendly - perhaps only because i don’t have time to learn the new one. perhaps a short tutorial would be helpful.
What problems is the product solving and how is that benefiting you?
getting accurate contact information using all kinds of filters.
Recommendations to others considering the product:
direct export to NetSuite and Salesforce
Provides insight, but is not always the most accurate
What do you like best about the product?
Org Charts were beneficial. Financials were also insightful.
What do you dislike about the product?
Information, especially number of employees was not always accurate. Had a lot of problems with either changing or keeping inaccurate employee counts on an extremely inconsistent basis.
RainKing at least has the option for you to request that they research - DiscoverOrg doesn't offer to research and either willingly corrects employee counts to the wrong numbers or refuses to correct them to reflect correct numbers.
RainKing at least has the option for you to request that they research - DiscoverOrg doesn't offer to research and either willingly corrects employee counts to the wrong numbers or refuses to correct them to reflect correct numbers.
What problems is the product solving and how is that benefiting you?
Provides names, contact information, organizational charts, and business insights for businesses. Also allows you to search based on various criteria like geography, industry, and company size. Can save search criteria and set updates via email.
Recommendations to others considering the product:
Take employee counts with a grain of salt and so not expect DiscoverOrg customer support to provide a quick fix.
Good tool.
What do you like best about the product?
Imports into salesforce very easily. Like the links to LI
What do you dislike about the product?
Data can be incorrect. Several times emails have bounced.
What problems is the product solving and how is that benefiting you?
Finding new contacts.
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