ZoomInfo
ZoomInfoExternal reviews
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Excellent lead generation tool
What do you like best about the product?
Data accuracy - and the breadth (and depth) of data available.
What do you dislike about the product?
DiscoverOrg is a bit expensive. I've found in some cases that companies and employees don't have accurate data. In those cases, it's been difficult to get updates from DiscoverOrg.
What problems is the product solving and how is that benefiting you?
Lead generation, which is what I primarily use DiscoverOrg for. Finding companies, their employees. DiscoverOrg helps our sales team hone in on our target customers.
Timesaver for sales
What do you like best about the product?
Saves time and yields accurate contact info.
What do you dislike about the product?
I have no complaints with my experience.
What problems is the product solving and how is that benefiting you?
ZoomInfo allows me to stay efficient throughout the day and helps me quickly find contact info for my prospects.
Recommendations to others considering the product:
Definitely worth the investment!
Efficient
What do you like best about the product?
Email Features. The options for all things email, are seemingly endless.
What do you dislike about the product?
Would like to have document attachments like outlook
What problems is the product solving and how is that benefiting you?
Tellwise has expedited my everyday functions through email and it's dialer technology. I now have the ability to track every email sent or received, get information on who opens them and get an analysis of which emails are opened and viewed most. In sales, that is a gem. it is definitely a game changer!
Very helpful when prospecting potential customers
What do you like best about the product?
I like the Org Chart function and the information that is involved with that. The Scoops are very helpful, and I like how you can have daily/weekly emails with new scoops sent to me.
What do you dislike about the product?
Sometimes the different ways to access the same information can get frustrating. I feel like I enter new different information, but get the same exact results.
What problems is the product solving and how is that benefiting you?
Prospecting to the correct people and have accurate information to talk with them about.
Recommendations to others considering the product:
Great information to get started, but I highly suggest you do second level research to confirm the information is correct.
So much info it's almost creepy!
What do you like best about the product?
All the contact information and organizational information you'll ever need. See who's above your prospect and whos below. Search by title or job description or by location
What do you dislike about the product?
Sometimes the advanced search is quirky and not very intuitive.
What problems is the product solving and how is that benefiting you?
Contacts for your prospecting (for me anyways)
Recommendations to others considering the product:
Expensive but worth it.
Great tool for sales intelligence
What do you like best about the product?
scoops , customer database , IT landscape overview of the prospect,SALES INTELLIGENCE
What do you dislike about the product?
needs to be updated more frequently.
small companies are not often there
small companies are not often there
What problems is the product solving and how is that benefiting you?
Account research , Business information of the prospect
Recommendations to others considering the product:
must use for generating leads , pipeline and market intelligence
One of the best tools for Marketing and Sales Intelligence
What do you like best about the product?
I absolutely love discoverorg for the amount of information it can provide related to an account. To top it, it's 99% times accurate and covers almost everything including SMB, MM, Enterprise. It is a great tool for marketing and sales to generate leads. The advance search option is very easy to use and scoop section is extremely helpful.
What do you dislike about the product?
Sometimes the information is not timely updated.
What problems is the product solving and how is that benefiting you?
Our marketing team uses to generate leads and it helps our sales team to get more intel on the company or an individual.
It took too long to realize the most valuable functions
What do you like best about the product?
I like pulling new leads that I can filter by title, seniority, industry, location, and/or keyword. It helps to create more targeted sales outreach.
I also like searching through the "Scoops" by keyword. There are a couple every month that indicate a organization is looking for DAM solution (which is what we do), so we treat them as hot leads.
I also like searching through the "Scoops" by keyword. There are a couple every month that indicate a organization is looking for DAM solution (which is what we do), so we treat them as hot leads.
What do you dislike about the product?
We did 5+ onboarding trainings because after we purchased we really didn't see the value and I knew I was missing something. The onboarding training was always the same even though I specifically asked them to show us more than the basic overview. After about 6 months I figured out some valuable functions on my own, but it was too late given the investment so I don't think we'll be able to renew.
What problems is the product solving and how is that benefiting you?
We're still looking into the value we've realized and if there's been a ROI. We were hoping to use it as an Account Based Sales Dev tool but the team was much quicker to adapt LinkedIn Sales Navigator. Now we mostly use to pull leads & contacts into Salesforce.
Recommendations to others considering the product:
If you know a peer in a similar position that is using it and getting value ask for their feedback on how to leverage it in the best way.
New version not user-friendly
What do you like best about the product?
I used to love using ZoomInfo to look up peoples' roles and email addresses for prospecting. Their lookup form may not have been beautiful, but it was easy and functional. There was also a Google Chrome extension called Reachout that could grab an email address from a person's linkedin page.
What do you dislike about the product?
The Chrome extension is now mysteriously gone and the Zoominfo interface had a makeover. It may be prettier now, but it's a pain to use. Plus, my coworkers and I are continually getting locked out and told we don't have accounts, when we have verified that we are paying customers.
What problems is the product solving and how is that benefiting you?
Sales prospecting
CTI for Teams
What do you like best about the product?
We like the ability to update the case object, which we use to represent a debt in our SFDC Instance, Everything about a debt is now in one object in SFDC so a collector can see all actions taken, documents stored, etc, in one place,
What do you dislike about the product?
I can't think of a thing tat we dislike.
What problems is the product solving and how is that benefiting you?
Sales activities have grown substantially and we are now able to track all operational activities allowing additional production from our off-site workers. Positioned to grow top line revenue by 20% without any increase in operational expense.
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