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Zoom and the Add in was key
What do you like best about the product?
ZoomInfo delivers in providing pretty comprehensive contact data. The integration with Salesforce works very well. The beta add-in with LinkedIn delivers direct dials about 50% of the time which is pretty good. This was in the SaaS space for a workforce WFM / CX software.
What do you dislike about the product?
We did have some hiccups with the account rep and training wasn't great at first which was needed because the sales reps at that company were very technically challenged.
What problems is the product solving and how is that benefiting you?
ZoomInfo delivers in providing pretty comprehensive contact data. It reduced research time and made it a lot easier to build our Salesforce database with comprehensive contact info.
Recommendations to others considering the product:
Compare to Discover.org - I've heard good things about them too.
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Good starting point
What do you like best about the product?
Zoominfo is a good starting point for getting email addresses and building out contacts for campaigns
What do you dislike about the product?
Accuracy is often an issue but you will normally at least get the email format for a company
What problems is the product solving and how is that benefiting you?
building out prospect lists for our bdrs to target
Too hard to get correct feedback if you are not in America
What do you like best about the product?
Was good when I started 5 years ago but too many changes to their rules they shift the goal posts too often.
What do you dislike about the product?
Do not get back to you quickly to resolve issues, and never ring back if outside America. Think they are fine if you live in the USA.
What problems is the product solving and how is that benefiting you?
Looking up contacts for new business
Recommendations to others considering the product:
I would look to others, as loyalty is not a known word at Zoominfo, service is another word they do not recognise. Customar satisfaction is anothet they do not know.
Senior Business Developer, Oracle
What do you like best about the product?
I'm not sure where to start. I have only been using Discover.org for a few weeks and am already blown away by the level of detail available around companies, their financials, key decision makers, and technologies in place.
What do you dislike about the product?
I really can't say that I dislike anything. I'm still learning how to use the tool to its full extent and am confident I'll find more beneficial features as time goes on
What problems is the product solving and how is that benefiting you?
I am able to pull much more targeted lists to ensure my team is reaching the right audience with its messaging
Zoom info
What do you like best about the product?
How simple it is to use! Very user-friendly.
What do you dislike about the product?
The information may not always be correct.
What problems is the product solving and how is that benefiting you?
Who to contact, how to contact them!
Recommendations to others considering the product:
Definitely double check always. Never hurts to double check.
Critical resource
What do you like best about the product?
Zoominfo is a great resource for finding prospect phone numbers and email addresses. All in all, an indispensable starting point, but does not currently live up to all the promise.
When I had a large geographic territory, it's tools for filtering on company size, revenue, etc were very useful
When I had a large geographic territory, it's tools for filtering on company size, revenue, etc were very useful
What do you dislike about the product?
I really wish the opportunity flashes worked (Not sure of the name. They are meant to tell you about the company's company's critical initiatives so you can target you messaging) but they tend to be out of date. I find the org charts dubious as well.
What problems is the product solving and how is that benefiting you?
In conjunction with LinkedIn, I find ZoomInfo a valuable way identify clients that could potentially benefit from my offerings reducing my urge to blast my message to everyone.
Recommendations to others considering the product:
Know what you want from the tool.
I have loved working with Tellwise, it has entirely changed the way I determine my priorities.
What do you like best about the product?
I like best the features of link clicked alerts, which allows me know in real time what my clients and prospects are interested in.
What do you dislike about the product?
Not much to dislike, but the formatting is slightly different when an email is sent compared to when it is being drafted.
What problems is the product solving and how is that benefiting you?
I am solving the problem of adequately following-up with prospects. Tellwise has allowed me to prioritize only those leads which are active in my pipeline first and foremost, and then addressing the leads that I might not feel are as likely to buy.
Can be a great prospecting tool, but the information can also be unreliable
What do you like best about the product?
It has a ton of information, phone numbers, email addresses, titles and other contact details.
What do you dislike about the product?
The information can be very unreliable. It seems like often times the system just guessed at email addresses, used first initial.lastname@abccompany.com for every person in the company. Also pulled email addresses from previous companies.
What problems is the product solving and how is that benefiting you?
A good place to find contact details for prospects that were otherwise hard to find. It did often times provide contact information that was otherwise not public information.
Recommendations to others considering the product:
It is a good secondary tool, but the information it too unreliable to be a primary prospecting tool. Use it in conjunction with a suite of other systems.
Zoom Info is a must
What do you like best about the product?
Direct lines right at your finger tips, easy search functionality.
What do you dislike about the product?
No automatic notification if a direct line is added. This is needed!
What problems is the product solving and how is that benefiting you?
Helpful skills for prospecting
Quality High Volume Campaigns
What do you like best about the product?
The ability to reach a large volume of targeted prospects and customers with one click.
What do you dislike about the product?
Limits which really are a Gmail issue and not Tellwise
What problems is the product solving and how is that benefiting you?
I manage 10 states with a significant number of contacts to prospect. I can campaign by title, state, job function, interest and many other ways to identify new leads.
Recommendations to others considering the product:
Excellent solution for sales exec.
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