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Excellent Sales Resource
What do you like best about the product?
This gives my sales team the ability to make quality phone calls & the ability to multi-task. Easy to use, easy to install, great support and helps with sales coaching.
What do you dislike about the product?
The reports are just okay. I wanted more reporting features when I got started but have built them into salesforce.
What problems is the product solving and how is that benefiting you?
This makes the sales team happy, helps them perform better as sales reps, keeps them moving when prospecting new business. I could go on and on about the positive!
Recommendations to others considering the product:
More reporting, or better looking reports. I don't love the information that is sent to me. I can most of that information in salesforce and have my own reports set up.
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Intuitive Design - Intelligent Program
What do you like best about the product?
- Tellwise makes it simple to track your daily sales functions in Salesforce so you don't have to.
- Easily accessible analytics on email campaigns and outreach to help you find your most engaged prospects.
- Auto-dialer and voicemail recording capability are simple and easy to use inside Salesforce and Tellwise
- Intuitive design and easy of functionality + their support team always accessible for any questions or training.
- Easily accessible analytics on email campaigns and outreach to help you find your most engaged prospects.
- Auto-dialer and voicemail recording capability are simple and easy to use inside Salesforce and Tellwise
- Intuitive design and easy of functionality + their support team always accessible for any questions or training.
What do you dislike about the product?
- Templates lack some intuitive integration with outlook and gmail email rendering.
What problems is the product solving and how is that benefiting you?
Tellwise helps saves our organization a considerable amount of time with tracking of prospects and understanding level of engagement of each individual in our campaigns. I personally have found it has freed up a lot of my time allowing me to spend more time driving business and less time tracking my progress.
Recommendations to others considering the product:
If you are looking for a simple tool to maximize your sales teams productivity through call and email campaigns --- this is a great program to track and manage level of interest.
Additionally, if you have any issues they are quick to listen and then work to work with you solve them. They are quick to jump at your suggestions often working to implement them quickly. They are always accessible for you even after you have made the decision to buy their software.
Additionally, if you have any issues they are quick to listen and then work to work with you solve them. They are quick to jump at your suggestions often working to implement them quickly. They are always accessible for you even after you have made the decision to buy their software.
Excellent!
What do you like best about the product?
Email tracking. It saves a ton of time and tracks all replies automatically!
What do you dislike about the product?
The font options for email templates. 12pt and 10pt are the only options currently.
What problems is the product solving and how is that benefiting you?
Time = Money. It saves time and streamlines sales processes.
Discover Org is the Best
What do you like best about the product?
I find the contacts I need easily. I get phone numbers, e-mail addresses, I can verify employee count.
What do you dislike about the product?
There isn't anything I dislike about Discover Org. The new UI is different, and I need to get used to it.
What problems is the product solving and how is that benefiting you?
I'm getting the contact info I need quickly and easily.
Personalized Mass Emails
What do you like best about the product?
It might seem like a contradiction, but Tellwise creates mass emails which can be personalized. Its great to be able to craft an email and insert first names and other insertable details which transform the mass email into a tailored message. I can learn from the data created by these campaigns to improve my approach.
My company has been using Tellwise for over a year now and I love the support and the continuous innovation. It feels like since they are so agile, I could have an idea of a feature and its rolled out in months! Maybe I wasn't the first to have this idea, but the responsiveness makes it feel this way :)
With Tellwise features, I am enabled me to follow up in a way that is more efficient and more accurate than with traditional emails. One helpful aspect is the difference between opening an email and clicking content in the email - big difference! I can then call to follow up with people who have read more the email more closely.
My company has been using Tellwise for over a year now and I love the support and the continuous innovation. It feels like since they are so agile, I could have an idea of a feature and its rolled out in months! Maybe I wasn't the first to have this idea, but the responsiveness makes it feel this way :)
With Tellwise features, I am enabled me to follow up in a way that is more efficient and more accurate than with traditional emails. One helpful aspect is the difference between opening an email and clicking content in the email - big difference! I can then call to follow up with people who have read more the email more closely.
What do you dislike about the product?
I don't like Tellwise enough to replace Gmail as my primary email delivery platform. Since drafts are not saved in Tellwise I may have created a Pulitzer Prize-winning email which may not be saved if I accidentally close the window etc. Tellwise may not be meant to replace Gmail but it means I only go to Tellwise for my email campaigns or to use a template I know is uniquely saved in Tellwise. Since I don't use Tellwise as regularly as I should, I may not be as comfortable navigating the through the features.
What problems is the product solving and how is that benefiting you?
Campaigns are an important component of reaching out to potential new business. The common problem is how to add these contacts into salesforce for follow-up calls.
Tellwise allows contacts to be added via a CVV file - very helpful in mass emails in general.
The benefits I have realized include the real-time updates on open rates. This knowledge makes my follow-up calls more impactful.
Tellwise allows contacts to be added via a CVV file - very helpful in mass emails in general.
The benefits I have realized include the real-time updates on open rates. This knowledge makes my follow-up calls more impactful.
Recommendations to others considering the product:
Out of the many options out there, we chose Tellwise for basic features. There are also many enhanced features which differentiate the solution and can be used to meet the needs of your varied salesforce. I don't sell the same way as many of my colleagues but the basics are true: multiple, tailored touches work. What this outreach looks like is different and Tellwise enables each salesperson to accomplish the basics in a non-basic way!
Absolutely love this! Used daily!
What do you like best about the product?
The contact information is updated very frequently. A majority of the contacts have direct cell phone numbers and the email addresses are on point. I love how it pulls in info from all over the web and you can access them in a variety of ways---social, directly, etc.
What do you dislike about the product?
Their filtering capabilities are lacking. The UX could be updated and more intuitive.
What problems is the product solving and how is that benefiting you?
A tremendous amount of time has been saved scouring the internet for contact information that is actually valid.
Recommendations to others considering the product:
If you're looking to grow your business and need a good resource for contact information, you can't go wrong with Zoom Info. Our entire team swears by this. Executives are getting upset that we're able to access their personal lines----it's getting the job done and so are we.
Great!!
What do you like best about the product?
I use Discover on a daily basis and I love the tool. It has helped me to find great contacts. I find the triggers to be very useful because they offer great insights about the organizations upcoming plans. The information is real accurate and with the alerts I can get updates on new employees, the one who have left and acquisitions. I have just recently discovered some of the other features about the tool and now I am using the alerts to get notified of any updates with the organizations I support. I like getting the updates. It eliminates pulling more reports. Discover is a great resource for people in sales and marketing.
What do you dislike about the product?
I like everything about it, so nothing.I don't like about it
What problems is the product solving and how is that benefiting you?
Knowing what their business challenges are can help determine a solution that would best resolve that challenge. Technical issues are the most common.
Recommendations to others considering the product:
Yes, it's a great resource to have!!.
SDR - Use ZoomInfo daily
What do you like best about the product?
Zoom has the best repository for direct dials I have ever used. Emails are not the best but they are close. They're customer success is also off the charts and they have worked with us through a few challenges
What do you dislike about the product?
UI can be wonky, though pretty simple once you understand how it works
What problems is the product solving and how is that benefiting you?
We use the enhance and list builder tools to make large and targeted lists for outreach.
Recommendations to others considering the product:
Any issues you have will be easily made up for by their team's dedication.
Good Overall
What do you like best about the product?
ease of use and the and the way that the site looked
What do you dislike about the product?
There was really nothing that I did not like
What problems is the product solving and how is that benefiting you?
DiscoverOrg is helping me find the right people in the organizations that I'm prospecting into.
Solid customer success management, good product
What do you like best about the product?
The customer service and customer success has been fast and responsive. Although they only add new accounts as fast as they can and do not specialize in smaller accounts (i.e. under 100 employees), I've found their intel to be very helpful on speeding up account penetration on larger accounts. I definitely use the product every day.
What do you dislike about the product?
The UI/UX could use a bit of work, but the customer success team that I've worked with at Discover.org (John and Alex) has definitely smoothed out the rough spots.
What problems is the product solving and how is that benefiting you?
From an informal analysis, I've noticed that our total opportunity length is about 20% shorter, when Discover.org is a part of the opportunity, or at least that their data was available. I've also been able to take "pretty good quality" data from providers like Datanyze and merge it with Discover.org data with their team's help, and put together better account targeting. Essentially, Discover prevents me from wasting my own time, and that's why I print out their lists every day and use them. The main reason I'd recommend this product to another company is because their team is aware of the minor issues with their product but they've engaged in a process of continuous improvement
Recommendations to others considering the product:
Make sure to do a trial, and get a very clear picture of which accounts they can help you with, and which ones they cannot. Also, get a clear idea of which datasets you'll need and which ones you can skip. You'll also need to communicate your needs closely to their team so they can best help you.
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