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Great Source of Data for Sales Teams
What do you like best about the product?
Having direct contact info(email and phone) for most of my target accounts and contacts helps me focus my time on higher quality outreach and conversations.
What do you dislike about the product?
Some company and individual data is not updated very often requiring additional research at times. Would also be nice if there were a way to see which contacts are already in your CRM through the integration. This may already exist but I am not aware of it if it does.
What problems is the product solving and how is that benefiting you?
Providing clean and accurate data for myself and my sales team to use for outreach towards targeted accounts and contacts
Recommendations to others considering the product:
The data you will receive from ZI is as good as you will find from anywhere. No software is going to be perfect 100% of the time. ZI has been the most consistent source that I have tried compared to some of their competitors. Compare a few different solutions and see what is best for your organization based on quality, price, terms, etc.
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Best database for direct contact information
What do you like best about the product?
high volume of direct phone lines and emails that are valid
What do you dislike about the product?
would be nice to know when contact information was last validated (not just updated) and what the source was
What problems is the product solving and how is that benefiting you?
getting in touch with prospects via direct phone line
Recommendations to others considering the product:
Use a source like LinkedIn to validate titles!
Zoominfo - accurate and wide
What do you like best about the product?
The verification standards were top notch for this this type of product. I believe this is due to the fact that they do not rely on the "points" model that many other vendors utilize to build and maintain their database.
What do you dislike about the product?
Search was ok, but it did not seem that every parameter was possible. For example, technology usage was not an indexable item
What problems is the product solving and how is that benefiting you?
We needed to build out a database of prospective contacts/accounts
Recommendations to others considering the product:
good tool for broad firmographic data, utile the export to CSV functionaliy for bulk Salesforce uploads
Reachout takes Zoominfo to the next level
What do you like best about the product?
Zoominfo has the most accurate direct dials one can find!
What do you dislike about the product?
Account data is so so, but that is not what I use them for so it is not an issue for me personally.
What problems is the product solving and how is that benefiting you?
It is helping us get phone time with our most sought after prospects, Reachout has now improved the speed and efficiency in regards to our prospecting efforts
Decent with Data, but Not New Research
What do you like best about the product?
I like the search abilities and the information provided about the technologies companies are using. I also like that (most) contacts have some level of bio information, which can be helpful when cold calling.
What do you dislike about the product?
One of the main reasons we signed on with DO is the promise to do research on new companies/contacts who are not currently in the system. This promise has not been fulfilled, and it's extremely disappointing. Also disappointing is that they sell it that it's the most up-to-date database in the industry, and yet a lot of contacts we look at haven't been touched or updated in 5+ years. Makes us question the validity of the data.
What problems is the product solving and how is that benefiting you?
Building a better/stronger pipeline for our inside sales representatives. It does give us contacts at companies with technologies on which we can provide service.
Find everything you need!
What do you like best about the product?
Full of fresh data with accurate contact information and links to profiles.
What do you dislike about the product?
Nothing- everything is great. Very easy to use and simple to find information. Intuitive.
What problems is the product solving and how is that benefiting you?
Finding new customers and reaching out to prospects with outdated contact information.
Solid Prospecting Tool
What do you like best about the product?
Out of all the prospecting tools my team employs, I use D.O. about 1/3 of the time, which is definitely high usage. Great resource for extremely accurate phone #s and email addresses.
What do you dislike about the product?
Occasionally emails bounce, even though they are "verified", but still..this happens very very rarely and not enough to be a huge nuisance.
What problems is the product solving and how is that benefiting you?
Prospecting across an organizations. Getting a clear picture of organization structure across all different departments.
Great tool - needs more focus on installed tech though
What do you like best about the product?
Easy to search, and a clearly comprehensive database
What do you dislike about the product?
It's definitely lacking in the installed technology data. Just showing by company with no context as to which teams / individuals are involved makes using it for prospecting innefficient
What problems is the product solving and how is that benefiting you?
Lead gen!
ZoomInfo: a great prospecting tool
What do you like best about the product?
I like the ability to get direct lines to prospects.
What do you dislike about the product?
I dislike the fact that sometime the information is incorrect when it comes to direct lines or email addresses, but it isn't too often.
What problems is the product solving and how is that benefiting you?
Being able to locate prospects in my target market.
Recommendations to others considering the product:
It is not a perfect solution but better than most out there.
Best way to keep your data accurate
What do you like best about the product?
That I can trust the information in it, you know it has been check and that when there is an issue, it will be fixed quickly
What do you dislike about the product?
They are missing a few companies that we have tried to target as an organization
What problems is the product solving and how is that benefiting you?
Keeping our information accurate and up to date. as well as giving us access to information we didn't have before
Recommendations to others considering the product:
More accounts, more groups in the accounts including the OT side of a business.
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