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Great working with DiscoverOrg and Ben Croll!
What do you like best about the product?
Working with an organization that is so dedicated on our success is a great surprise and a joy! Ben and the extended team are very focused on our success and have asked for very little, if anything in return.
The product is rich in capabilities and more extensive than others I have used in the past. I find that the data is very robust and spot on.
It is great to work with the entire team at DiscoverOrg and would recommend the product and services to anyone.
The product is rich in capabilities and more extensive than others I have used in the past. I find that the data is very robust and spot on.
It is great to work with the entire team at DiscoverOrg and would recommend the product and services to anyone.
What do you dislike about the product?
Have not run into anything that we dislike as of yet!
What problems is the product solving and how is that benefiting you?
Insight into companies that we sell to. Org charts of organizations that are important to our sales efforts
Recommendations to others considering the product:
You will be pleasantly surprised with the level of customer support that you will receive by being a customer. DiscoverOrg takes it to a new, higher, level!
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Great tool, great team behind it!
What do you like best about the product?
It goes way beyond lists of dials. It's a true hub for salespeople and is the only other site I truly need outside of my CRM. If there is an incomplete account or a missing number, they will fix it. If I have a question, the team responds right away.
What do you dislike about the product?
The UI is a little dated and it can take a little while to get up to speed on best practices.
What problems is the product solving and how is that benefiting you?
Making each sales call count, getting out of dial-by-name purgatory.
Recommendations to others considering the product:
It's a huge part of the toolbelt and an actual enabler in an age of over-sold "sales stacks."
Great tool!
What do you like best about the product?
This tool saves so much time and also makes it a lot easier to get in touch with the right people in an organization. I love being able to get a direct dial and not have to go thru a gatekeeper. The customer support (specifically Christina) is awesome as well. If there is ever an issue she is on it right away and will help out any way she can. The Tilt training with Chris and the extended Disc.Org training with Ricky was suuper beneficial as well!
What do you dislike about the product?
I really love the tool and use it all the time. Wish there was a mobile app option.
What problems is the product solving and how is that benefiting you?
It gives me the right contact information all in one location so I don't have to spend hours searching online for inaccurate or outdated info. I also use the information and triggers to help initiate conversations and research the company before I call to make sure I am in the right space.
Recommendations to others considering the product:
Great tool and time saver!
Ultimate Sales Tool
What do you like best about the product?
The ability to have a vast list of direct dials and ability to distinguish a chain of command.
What do you dislike about the product?
Some of the overall look is somewhat clunky and not as sleek.
What problems is the product solving and how is that benefiting you?
Finding more relevant information and contact info for companies I am sourcing. Realized a huge amount of ease to target and source out new potential companies and contacts to reach out to.
Consistently Work to Provide Relevant Contact Information on Enterprise Level
What do you like best about the product?
I would have to say the DiscoverOrg research team. They work hard to find contacts for our sales team. This is not an easy task, as our company is a niche software company. Often, the people I'm looking for have a variety of job titles . At any rate, DiscoverOrg's team always tries to find the contacts I need. Additionally, they often provide other useful information, such as the contact's direct supervisor.
They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.
Their turnaround time between requests is good. I ask them for help pretty much daily!
They also will make my search a priority (or try to) when I have identified a lead and need more contacts on a particular account.
Their turnaround time between requests is good. I ask them for help pretty much daily!
What do you dislike about the product?
I've not had the best of luck utilizing the "trigger" information contained under an account.
I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!
Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
I've tried to call accounts where DiscoverOrg has identified projects we could work on (we are in the telecom field). Perhaps I'm just not following up fast enough!
Also, much of the time the "trigger" information is quite generic, and sometimes does not link a contact name to the particular trigger.
What problems is the product solving and how is that benefiting you?
Our company works to reduce telecommunications expenses: fixed, mobile, data and Unified Communications. I've benefited from DiscoverOrg in my job, which is sales development, for the above stated reasons: fast turnaround, providing more information than I've asked for....
Recommendations to others considering the product:
If you are looking for a good source of organizational charts, DiscoverOrg.com fits the bill. I believe they work hard to provide in-depth organizational information. They have a high rate of accuracy with their information, as well.
Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.
Their team of researchers work hard and usually provide a quick turnaround when I request additional contact(s) and information.
Can't live without it anymore
What do you like best about the product?
Getting through gatekeepers is tougher these days so having instant access to direct dials is a game changer for saving time and getting to the right people at the right time. Also that they have a list of all the technology the company is using which makes it real simple to see if they would be a good fit. Customer Success is also the best I've ever worked with!
What do you dislike about the product?
It's been really hard to find something i dislike.
What problems is the product solving and how is that benefiting you?
My team is saving a ton of time manually sourcing for numbers and having to go through gatekeepers. The integration with SFDC makes everything seamless enabling the team to make the calls they need to each day.
Helps streamline the time to value for your business and your prospects
What do you like best about the product?
Triggers and technology responsibility info helps identify the people who will benefit most from doing business with your organization.
What do you dislike about the product?
When bulk matching companies, distinguishing where some of the results have come from and what they are linked to can be both time consuming and confusing.
What problems is the product solving and how is that benefiting you?
Time to identify the right decision makers is reduced
Great for Contact Acquisition and Account Research
What do you like best about the product?
The platform is easy to use from an end-user and administrator point of view. The quality of the information from DiscoverOrg is amazing. Being able to bulk match, look at the org chart within a company and directly import into Salesforce are huge for the teams. DiscoverOrg is constantly releasing new training and product videos and their training manager is great to work with. The level of service provided from my DiscoverOrg team is top notch.
What do you dislike about the product?
The number of Government entities and their employee information is limited. It isn't extremely robust when it comes to different industries and company sizes (number of employees). Research requests are slow to return, if they return.
What problems is the product solving and how is that benefiting you?
We are able to import quality contacts into our Salesforce instance that allows the team to reach out to the appropriate individuals within that company. Being able to research what companies are using for their technology stack is key. Working smarter and not harder using DiscoverOrg and it's internal tools are the biggest benefit!
Top Notch Product
What do you like best about the product?
I have been using DiscoverOrg for a couple of years now and Granted not one tool or person is perfect but DiscoverOrg is a Grade A prospecting database. Anytime, I have a question I get a response very quickly. Matt Shepard and the rest of the team are reliable, smart and helpful. When it comes to utilizing the search engine there is a great amount information on the database and makes my job so much easier. From the Org Charts to filtering for certain job functions and creating lists when I want to work on certain campaigns this tool is a cakewalk. Love it! Wouldn't want to not have it in my daily life.
What do you dislike about the product?
Sometimes you will come across a contact that is not quite updated or a direct phone number won't be available for someone you are prospecting. But, they do make it easy to request them to research target information. Other than that there isn't anything negative I can say about the tool.
What problems is the product solving and how is that benefiting you?
Rimini Street offers premier support and maintenance to Oracle and SAP customers at a discount of 50% of what Oracle & SAP charge. There's no need for someone to look for budget to purchase our independent support model. We put the money back in the customer's budget so they can fund other projects that are needed to innovate and grow the business.
Recommendations to others considering the product:
DiscoverOrg is worth every penny. The ROI associated with this tool considering how much of the information people get for their prospecting and end up booking meetings or selling to target accounts is undeniable. There are quite a few features and I suggest you take the time to learn it all that way you have a full working knowledge of how to use the database and get your money's worth.
Excellent Sales and Marketing Tool
What do you like best about the product?
DiscoverOrg has an expansive database of customers and contacts that we have been trying to gather intelligence and building marketing campaigns to key contacts. The team, especially Christina, are great to work with and very responsive. The application is very easy to use, intuitive, and we were up and running quickly with our marketing campaigns. We have now integrated it with our CRM/SalesForce.com. The sales intelligence and triggers have been very useful and obtaining those reports to identify new opportunities, or new contacts.
The technology segmentation has been a great tool as well to focus on companies and users for sales engagement and marketing.
The technology segmentation has been a great tool as well to focus on companies and users for sales engagement and marketing.
What do you dislike about the product?
I do wish we were able to share 'saved lists' or searches with other members on the team using the platform, but no complaints. I wish I had more budget to obtain the Europe and Asia database
What problems is the product solving and how is that benefiting you?
We have commenced an aggressive outbound sales and marketing plan and DiscoverOrg has solved the issue of identifying specific marketing and technology contacts that are customer facing technologists. Previously, we had spent quite a bit of time researching LinkedIn and communicating through that channel. We benefit from the fact that the majority of the time the contacts are in the database and we identify other contacts to market to.
Recommendations to others considering the product:
Be sure to take the time to review the modules and know the segmentation you are looking for.
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