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ZoomInfo

ZoomInfo | 1

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External reviews

7,800 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Greg H.

Zoom Info. critique

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
the information offered was quite a bit, very thorough...
What do you dislike about the product?
, although some of info. is incorrect or not up to date...
What problems is the product solving and how is that benefiting you?
general direct mail lists generated...
Recommendations to others considering the product:
updated information, phone numbers, positions w/i company...


    Patrick L.

Zoom Info Review - The Frontier Group

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
Zoom Info is a great lead generation tool. It is easy to use and has great data integrity.

We find use for Zoom Info in several ways:
- The tool helps us build our top of the funnel lead generation by providing us with e-mail addresses and phone numbers.

- Our outplacement consultants can also advise their candidates on how to do a proactive search that directly targets decision makers that can help them in their job search
What do you dislike about the product?
Zoom Info can supplement its company information to provide more business intelligence (similar to what OneSource and the full scale Hoovers) provides.
What problems is the product solving and how is that benefiting you?
We are always trying to build our top of the funnel lead generation with relevant contacts that we can reach out to and get a discussion and relationship started. Zoom Info is an essential tool in helping us on this.
Recommendations to others considering the product:
Look at Zoom Info closely. While a lot of competitive lead generation tools have great business intel many times what you really want is a robust lead generation tool. If this is you, look at Zoom Info.


    Chris J.

My success with Zoominfo

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
Zoominfo is an indispensable tool in my day to day activities. From looking up direct phone numbers of leads, to quickly getting a ball park revenue figure on a company. I would be lost with Zoominfo. The thing I probably like most is their search tool. I use this tons of times in a single day.
What do you dislike about the product?
The thing I probably dislike the most is how often phone numbers are wrong. Their job title and email data are usually correct, but the phone number information is usually wrong.
What problems is the product solving and how is that benefiting you?
I've grown the active list of my verticals with the help of Zoominfo and I've been able to move my prospecting up market as a result of the information Zoominfo provides me.
Recommendations to others considering the product:
I would highly recommend this product to anyone doing Business Development related tasks.


    Information Technology and Services

Great product, easy to use, reliable data

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
I love the ability to put in my list parameters and search based on title/department. It makes it easy to target the positions we are looking for. I like that we can scroll over the contact info to determine email and phone numbers without having to download the data to see the content, very useful for sales reps when searching a contact.
What do you dislike about the product?
I think the add to list feature could be a little more user friendly. When I wanted to manually search through the results and add them to a list before downloading them all, I found it a little cumbersome with the popup menu and often lost my place in the search results when I returned to the screen. I found myself opening up multiple tabs to search the company and find the contacts I needed.
What problems is the product solving and how is that benefiting you?
We are using the information for our sales team to find contact information on prospects as well as for list development for marketing campaigns.


    Cody H.

Business Development Manager

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
Direct Dials and Email Address to Targeted Titles
What do you dislike about the product?
Can't see what records members of my team are pulling. Need a dashboard as a manager to be able to see all that

Also, I can't suppress specific keywords in titles that we don't want. Would be really great if there were a feature to suppress certain keywords in searches.
What problems is the product solving and how is that benefiting you?
Finding the right decision makers for our Corporate Training Offering. Able to connect with the right people directly. Saves us time and extends our reach. They are typically very happy to hear from us.


    Shawnasee R.

Reliable data

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
As a data tool, ZoomInfo is my go-to. I'd say most of the time, its accurate and reliable.
What do you dislike about the product?
Wish there was a way to directly import contacts into Salesforce. List builder is clunky; no way to get that information into my CRM automatically. I created a list yesterday, and still waiting for it to be delivered to me. Not quick or efficient.
What problems is the product solving and how is that benefiting you?
Not really sure I understand this question -- if you mine by internal business problems, I use zoominfo in effort to collect contact information on folks I'm trying to reach out to in a sales capacity.


    Computer Software

Happy user!!

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
The quality of the data has improved vastly over the past few years and is now probably the best resource for this kind of data out there barring much more expensive bases
What do you dislike about the product?
Still the occasional bad number or profile with no contact details
What problems is the product solving and how is that benefiting you?
Identifying key prospects for our core product


    Information Technology and Services

Best tool for direct dials... ever

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
I've probably set 200 meetings with the direct dials from Zoominfo. I've never seen another tool with the ability to rapidly and easily run comprehensive searches providing access to accurate direct dials.

If someone has a desk phone, there's an overwhelming chance that their accurate phone number is available in ZoomInfo.

I credit Zoominfo as one of the major factors behind my significant production as an ADR, which ultimately allowed me to win multiple trophies for leading in my role and secure a promotion.
What do you dislike about the product?
No complaints at all. My experience has been overwhelmingly positive. Unfortunately some bad apples had been data scraping and taking advantage of the numbers, so the new UI has some safeguards that prevent this but which unfortunately make the setup a little more clunky.
What problems is the product solving and how is that benefiting you?
- Wasted time dialing main numbers
- Wasted time dealing with secretaries
- Frustration dealing with secretaries
- Frustration dealing with automated directories
- Wasted time doing data entry (dial right out of UI)
- Inability to access many individuals without the direct dials Zoom provides
- Inability to afford more expensive tools.
Recommendations to others considering the product:
Purchase this tool if you want direct dials and the ability to get quality meetings.

Don't purchase this tool if you're afraid to connect with prospects and engage over the phone.


    Computer Software

Very easy to use and accurate data

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
there are many different ways to narrow down search results to get the best leads and information you can.
What do you dislike about the product?
Sometimes the revenue is off, and with that said, working for a company that sells a budgeting solution, our need for correct revenue amount is sometimes hard to work around. Also find that sometimes the phone number is a personal phone (home or cell) which results in a pretty angry lead.
What problems is the product solving and how is that benefiting you?
I have been able to connect with most of the people I have prospected and at the very least, their contact information is most of the time correct for me to be able to get through to them. Benefits are simple: I don't have to google lists and do all the manual legwork myself with the use of ZoomInfo.


    Computer Software

Pretty reliable, but not perfect

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
For finding email conventions of companies, ZoomInfo is fairly reliable. As an SDR, I'm constantly building lists of folks to reach out to and therefore I require their work email address. ZoomInfo, for the most part, provides an easy way to do this. While I never search to see if a specific lead is within the ZoomInfo database, I rely on the email address conventions of leads in their database that I do see. And for that, it's as quick as entering a company URL or name in the search box.
What do you dislike about the product?
The interface is manageable to navigate, but is sometimes clunky. The biggest issue for me is how one has to click into a specific lead's profile in order to see his or her contact info - as opposed to simply seeing the info on the search results page.

Additionally, it would be great if you could batch add a list of lead names and their companies to do a onetime search to retrieve their contact info.
What problems is the product solving and how is that benefiting you?
Like I mentioned before, I primarily use ZoomInfo to gather email addresses of leads I plan on reaching out to. This has so far proven to save quite a bit of time for me and my SDR team.
Recommendations to others considering the product:
For finding email addresses specifically, utilize ZoomInfo and Rapportive together.