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ZoomInfo

ZoomInfo | 1

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External reviews

7,992 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Kate S.

ZoomInfo is a critical partner for lead generation and data append

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
Zoom provides a platform for building targeted lists, conducting data appends and verification, and delivering up-to-date direct dial information. They have a self-service product that allows users to pull data on their own, as well as sends out alerts letting you know when new names are available in your target market.
What do you dislike about the product?
The only downside is our suppression file is too large to be uploaded into their platform, but we work with their services team and account reps to conduct list builds and manage credit usage.
What problems is the product solving and how is that benefiting you?
Data appends, updated direct dials for our target audiences to increase connect rates for our business development reps. We're reaching decision makers 4X faster with refreshed phone numbers.


    Computer & Network Security

ZoomInfo: A Good Sales Tool

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
For the most part, ZoomInfo provides relevant email addresses and phone lines.
What do you dislike about the product?
It sometimes does not differentiate between cell phones and direct lines, resulting in awkward, sometimes hostile, conversations. Also, some of the information is out of date (2 years or more at times).
What problems is the product solving and how is that benefiting you?
It is very helpful for us to connect with relevant potential clients. Before we had to sift through LinkedIn profiles.
Recommendations to others considering the product:
Don't take what ZoomInfo provides as fact. There's always a possibility that the info they provide is false or out of date.


    Oil & Energy

Use with caution, mostly good

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
In bigger cities 60,000 people and above, I think zoom is a good tool to start looking at a territory, usually has mostly correct contact information. I would say employee size is usually more accurate than revenue
What do you dislike about the product?
I would be cautious about some of the contacts for "owner operator" facilities as I've often run into someone who's retired or dead. Anything in smaller more rural towns is really hit or miss - and zoom doesn't do the best job at finding information here.
What problems is the product solving and how is that benefiting you?
Zoom has made it really easy to quickly spin up email campaigns in new territories, targeted at decision makers of owner operator facilities.
Recommendations to others considering the product:
If you're focusing on major cities (most major cities in any state are covered) I would say it's a great tool for an inside sales teams to get spun up on a new territory quickly. It is limited in being able to separate out "verticals"


    Greg H.

Zoom Info. critique

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
the information offered was quite a bit, very thorough...
What do you dislike about the product?
, although some of info. is incorrect or not up to date...
What problems is the product solving and how is that benefiting you?
general direct mail lists generated...
Recommendations to others considering the product:
updated information, phone numbers, positions w/i company...


    Patrick L.

Zoom Info Review - The Frontier Group

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
Zoom Info is a great lead generation tool. It is easy to use and has great data integrity.

We find use for Zoom Info in several ways:
- The tool helps us build our top of the funnel lead generation by providing us with e-mail addresses and phone numbers.

- Our outplacement consultants can also advise their candidates on how to do a proactive search that directly targets decision makers that can help them in their job search
What do you dislike about the product?
Zoom Info can supplement its company information to provide more business intelligence (similar to what OneSource and the full scale Hoovers) provides.
What problems is the product solving and how is that benefiting you?
We are always trying to build our top of the funnel lead generation with relevant contacts that we can reach out to and get a discussion and relationship started. Zoom Info is an essential tool in helping us on this.
Recommendations to others considering the product:
Look at Zoom Info closely. While a lot of competitive lead generation tools have great business intel many times what you really want is a robust lead generation tool. If this is you, look at Zoom Info.


    Chris J.

My success with Zoominfo

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
Zoominfo is an indispensable tool in my day to day activities. From looking up direct phone numbers of leads, to quickly getting a ball park revenue figure on a company. I would be lost with Zoominfo. The thing I probably like most is their search tool. I use this tons of times in a single day.
What do you dislike about the product?
The thing I probably dislike the most is how often phone numbers are wrong. Their job title and email data are usually correct, but the phone number information is usually wrong.
What problems is the product solving and how is that benefiting you?
I've grown the active list of my verticals with the help of Zoominfo and I've been able to move my prospecting up market as a result of the information Zoominfo provides me.
Recommendations to others considering the product:
I would highly recommend this product to anyone doing Business Development related tasks.


    Information Technology and Services

Great product, easy to use, reliable data

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
I love the ability to put in my list parameters and search based on title/department. It makes it easy to target the positions we are looking for. I like that we can scroll over the contact info to determine email and phone numbers without having to download the data to see the content, very useful for sales reps when searching a contact.
What do you dislike about the product?
I think the add to list feature could be a little more user friendly. When I wanted to manually search through the results and add them to a list before downloading them all, I found it a little cumbersome with the popup menu and often lost my place in the search results when I returned to the screen. I found myself opening up multiple tabs to search the company and find the contacts I needed.
What problems is the product solving and how is that benefiting you?
We are using the information for our sales team to find contact information on prospects as well as for list development for marketing campaigns.


    Cody H.

Business Development Manager

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
Direct Dials and Email Address to Targeted Titles
What do you dislike about the product?
Can't see what records members of my team are pulling. Need a dashboard as a manager to be able to see all that

Also, I can't suppress specific keywords in titles that we don't want. Would be really great if there were a feature to suppress certain keywords in searches.
What problems is the product solving and how is that benefiting you?
Finding the right decision makers for our Corporate Training Offering. Able to connect with the right people directly. Saves us time and extends our reach. They are typically very happy to hear from us.


    Shawnasee R.

Reliable data

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
As a data tool, ZoomInfo is my go-to. I'd say most of the time, its accurate and reliable.
What do you dislike about the product?
Wish there was a way to directly import contacts into Salesforce. List builder is clunky; no way to get that information into my CRM automatically. I created a list yesterday, and still waiting for it to be delivered to me. Not quick or efficient.
What problems is the product solving and how is that benefiting you?
Not really sure I understand this question -- if you mine by internal business problems, I use zoominfo in effort to collect contact information on folks I'm trying to reach out to in a sales capacity.


    Computer Software

Happy user!!

  • February 16, 2016
  • Review provided by G2

What do you like best about the product?
The quality of the data has improved vastly over the past few years and is now probably the best resource for this kind of data out there barring much more expensive bases
What do you dislike about the product?
Still the occasional bad number or profile with no contact details
What problems is the product solving and how is that benefiting you?
Identifying key prospects for our core product