Vertice SaaS Purchasing
VerticeReviews from AWS customer
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Outstanding service
What do you like best about the product?
We’ve had an outstanding experience with Vertice as our SaaS contract management tool. From day one, Briony (our Account Manager) and Deb (our Procurement Manager) made the onboarding process seamless and stress-free. They’ve been consistently supportive, transparent, and proactive — Vertice did not follow the common pitfall of overpromising during the sales pitch and failing to deliver!
Their approach has already saved our company significant time and money, just a few months in. Every interaction with the team adds real value, whether it’s simplifying procurement, providing timely insights, or helping us optimise our contracts.
The Vertice platform itself is impressive — having all our SaaS contracts in one place with clear ownership, automated workflows, and detailed tracking has brought order and visibility to what was previously a scattered process. The system has streamlined our internal approvals and ensured we’re always on top of renewals, which has directly contributed to cost savings.
Vertice has become an indispensable partner in managing our SaaS spend efficiently. Highly recommend.
Their approach has already saved our company significant time and money, just a few months in. Every interaction with the team adds real value, whether it’s simplifying procurement, providing timely insights, or helping us optimise our contracts.
The Vertice platform itself is impressive — having all our SaaS contracts in one place with clear ownership, automated workflows, and detailed tracking has brought order and visibility to what was previously a scattered process. The system has streamlined our internal approvals and ensured we’re always on top of renewals, which has directly contributed to cost savings.
Vertice has become an indispensable partner in managing our SaaS spend efficiently. Highly recommend.
What do you dislike about the product?
If Vertice could add the ability to be able to contact vendors from the platform that would be helpful, to keep contract communication within the platform as opposed to email.
What problems is the product solving and how is that benefiting you?
Having all of our contracts in one place, being able to see our SaaS stack in one place, having integration into Xero which highlights nay missing contracts, having SSO integration so we can monitor usage to see if we have too many licenses
Vertice is doing a great job with negotiations and communication with them couldn't be smoother.
What do you like best about the product?
I really like their communication, they are always updating us with the progress and definitely listens to our feedback.
What do you dislike about the product?
I don't have any issues with them, just a small remark about calculating savings but like I said they are listening to our arguments on how we should calculate those savings
What problems is the product solving and how is that benefiting you?
They are negotiating new and existing contracts and getting lower prices. This benefits us by saving our time and cutting costs.
Reliable way of reducing your SaaS spend
What do you like best about the product?
The fact that they have so much industry knowledge and can based on data tell you what prices you should be able to get. The team is professional and the platform easy to use.
What do you dislike about the product?
That it does not fully cover all the functions of something like House of Control, would have loved to move all the compliance related tasks in here also.
What problems is the product solving and how is that benefiting you?
They shorten the renewal and purchase cycle and get the prices down, the savings are substantial.
Vertice
What do you like best about the product?
Vertice feels like an extension of our procurement team. They support us in managing renewals, negotiating new contracts, and optimizing our tech stack. Their proactive approach and expertise have helped us save time and drive real value across our software investments.
What do you dislike about the product?
So far, our experience with Vertice has been excellent—no downsides to speak of
What problems is the product solving and how is that benefiting you?
They support us in managing renewals, negotiating new contracts, and optimizing our tech stack
A brilliant tool for SaaS spend management
What do you like best about the product?
Visual dashboard with clear timelines
Responsive, knowledgable and supportive team
Freeing up internal time to focus on core work
Slack integrations make requirements easy to manage
Responsive, knowledgable and supportive team
Freeing up internal time to focus on core work
Slack integrations make requirements easy to manage
What do you dislike about the product?
Difficult to clear requests that are no longer needed
Some manual dependencies still could be improved
Some manual dependencies still could be improved
What problems is the product solving and how is that benefiting you?
Vertice gives us a place to manage all our documentation, displaying upcoming renewals in a clear way so its always easy to know what needs to be focussed on at a glance. Kevin is super responsive, knowledgable and always happy to get stuck in to a new project. This takes a lot of work away from internal management teams , freeing up their time to focus on more strategic work, and often resulting in a better cost / offer from the vendor than would have been achieved without support from Vertice. Cost benchmarking in the platform is useful for lower cost contracts and at early stage investigations.
Seamlessly integrated Fractional Procurement Function
What do you like best about the product?
Vertice has demonstrated proactivity, professionalism, and flexibility throughout our engagement. Their partnership has felt like an extension of our internal team, seamlessly managing multiple renewals while delivering material savings within the first month. I would highly recommend their services to any organisation seeking a capable and collaborative partner.
What do you dislike about the product?
No note worthy dislikes, there were some bugs on the platform which were swiftly resolved upon informing the Vertice team.
What problems is the product solving and how is that benefiting you?
Visualising current tech stack, streamlining procurement process and optimising SaaS spend.
A Valued Partner
What do you like best about the product?
Working with Vertice for our SaaS suppliers has been extremely positive. The highest compliment I could pay is to say that it's like having another member of the team. Rachelle and Ben ensure we catch up regularly and the cost savings have been substantial with the help of their expertise. Thanks both!
What do you dislike about the product?
There isn't anything at this point that I dislike.
What problems is the product solving and how is that benefiting you?
Vertice give us an expert in the field and this is invaluable. They know the market and can add a lot of value from that alone. Rachelle in particular has developed a great working relationship with the team heads and we are in contact at least weekly.
Vertice Delivers Savings and Streamlined Workflows for Felix Software
What do you like best about the product?
Vertice has consistently provided exceptional support with nearly all of our SaaS purchases, resulting in an impressive average savings of 13%. This cost reduction has allowed us to strategically re-deploy funds into other critical technologies, ultimately enhancing our overall productivity.
Beyond the substantial financial benefits, Vertice collaborated closely with us to configure our software request workflows. These tailored workflows are now seamlessly integrated into our 3rd supply chain management process, a crucial element for maintaining our ISO 27001 and SOC 2 Type certifications.
Furthermore, we would like to highlight the outstanding work of the Procurement Managers and Customer Success Managers who work with us. Their dedication ensures we consistently achieve the right outcomes.
Vertice's expertise and dedication have directly contributed to our operational efficiency and compliance. We highly recommend their services.
Beyond the substantial financial benefits, Vertice collaborated closely with us to configure our software request workflows. These tailored workflows are now seamlessly integrated into our 3rd supply chain management process, a crucial element for maintaining our ISO 27001 and SOC 2 Type certifications.
Furthermore, we would like to highlight the outstanding work of the Procurement Managers and Customer Success Managers who work with us. Their dedication ensures we consistently achieve the right outcomes.
Vertice's expertise and dedication have directly contributed to our operational efficiency and compliance. We highly recommend their services.
What do you dislike about the product?
Very occasionally, errors occur on the software platform.
What problems is the product solving and how is that benefiting you?
SaaS Cost Management
Visibility and Transparency of the IT stack
Consolidated request and approval process.
Visibility and Transparency of the IT stack
Consolidated request and approval process.
Great platform for contract management, backed by outstanding customer service
What do you like best about the product?
The platform is fairly modern and intuitive, making it easy to manage contracts efficiently. One great feature is the automated notifications when contracts are up for renewal, which helps us stay on top of timelines.
What sets Vertice apart is the level of customer service. The procurement and contract management support we receive has been exceptional. We’ve had the pleasure of working with some great individuals at Vertice. Their knowledge, responsiveness, and support have been invaluable.
What sets Vertice apart is the level of customer service. The procurement and contract management support we receive has been exceptional. We’ve had the pleasure of working with some great individuals at Vertice. Their knowledge, responsiveness, and support have been invaluable.
What do you dislike about the product?
Some basic features are still missing, such as comprehensive API access. We’ve been informed it’s on the roadmap, but to my knowledge, it hasn’t been released yet.
Reporting capabilities are functional but limited. Without the ability to extract data using the API, we’re unable to generate aggregated reports or integrate contracts with other tools except what Vertice offer as out-the-box connectors, which can be a drawback for more advanced use cases.
Reporting capabilities are functional but limited. Without the ability to extract data using the API, we’re unable to generate aggregated reports or integrate contracts with other tools except what Vertice offer as out-the-box connectors, which can be a drawback for more advanced use cases.
What problems is the product solving and how is that benefiting you?
Centralized contract management.
Procurement and contract review.
Insights and data analytics.
Procurement and contract review.
Insights and data analytics.
Excellent procurement management platform, supplemented by global expertise
What do you like best about the product?
UX - System user experience is incredibly simple and easy to follow - requires minimal training to become proficient in use
Transparency - Clear reporting from the dashboard screen allows for immediate clarity on performance/cost tracking
Forecasting/Planning - Calendar view provides a great quick visual view of horizon - enabling you to plan for big contract renewals well in advance - greatly simplifying the financial planning/forecasting process
Workflows - Customisable workflows allow the consumer to create a workflow that meets our requirements - not common with a number of procurement systems.
Transparency - Clear reporting from the dashboard screen allows for immediate clarity on performance/cost tracking
Forecasting/Planning - Calendar view provides a great quick visual view of horizon - enabling you to plan for big contract renewals well in advance - greatly simplifying the financial planning/forecasting process
Workflows - Customisable workflows allow the consumer to create a workflow that meets our requirements - not common with a number of procurement systems.
What do you dislike about the product?
There are no issues or complaints to note.
What problems is the product solving and how is that benefiting you?
Centralised contract mgt platform / repository
Centralised workflow management - SaaS contract renewals
Centralised workflow management - SaaS contract renewals
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