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Love the Ability to Get Things Done
What do you like best about the product?
I love the ability to streamline processes and become more efficient in our hiring and candidate experience. The CRM is very easy to navigate and I'm in it daily with my role.
What do you dislike about the product?
Some features like the LinkedIn CRM Connect don't always work as they should.
What problems is the product solving and how is that benefiting you?
It's currently allowing recruiters to become more efficient in their work, allow me to capture data, easily enter support tickets when needed and interact with other clients using the tool too.
Program Leader, Talent Acquisition
What do you like best about the product?
Phenom has helped our team tremendously with getting time back in their day. Automated scheduling has given our recruiters so much time where they would have been able to get hours back into their day to focus in other areas vs tracking candidates down. The system is very easy to use and learn and operates seamlessly with our HRIS system.
What do you dislike about the product?
Managing changes through tickets has been a bit of a challenge, but our Phenom team has continued to come with ideas and workaround to make it easier!
What problems is the product solving and how is that benefiting you?
Phenom has allowed our team to focus on recruiting and removed more administrative tasks from their day to day operations.
Streamlined Recruiting, Needs Better Human Interaction
What do you like best about the product?
I like that Phenom Applied AI makes our jobs easier while still allowing for human intervention. I also appreciate the continued innovation and use of agents.
What do you dislike about the product?
The agents are great but the voice and video agents still need some work for pure human interaction. It sounds like a robot lol. The initial setup was more difficult than expected.
What problems is the product solving and how is that benefiting you?
I use Phenom Applied AI to broaden our labor footprint and reduce administrative tasks, making our jobs easier while still allowing for human intervention.
Talent Acquisition Manager
What do you like best about the product?
This is very good for lead generation and to email candidates by generating an email for you.
What do you dislike about the product?
I can’t think of anything that I dislike about Phenom AI at this time.
What problems is the product solving and how is that benefiting you?
Makes it easier for our group of recruiters across the nursing, allied health and corporate teams.
Love the Emailing Experience
What do you like best about the product?
The emailing is a great feature also the lead gens
What do you dislike about the product?
Nothing all 9f the ai features are great
What problems is the product solving and how is that benefiting you?
The lead generation is very great
Effortless Recruitment Automation, Smooth Setup
What do you like best about the product?
I like how Phenom Applied AI automations help reduce the time that recruiters have to do the same tasks repeatedly, like emailing candidates and tagging them with certain statuses. I also appreciate that implementation was easy, and the team was great to work with.
What do you dislike about the product?
There are some integration issues with Workday ATS
What problems is the product solving and how is that benefiting you?
Phenom Applied AI reduces recruiter tasks, enhances candidate communication, and monitors pipeline activity. Its automation reduces repetitive tasks like emailing and tagging candidates.
Streamlined Candidate Selection, Room for Improvement
What do you like best about the product?
I like using Phenom Applied AI for FitScore and AI Discovery because it really helps us find the right fit for candidates and determines which candidates we should review first when we have a large applicant pool. It's particularly useful for sorting who might not be a fit and who could be the best fit. I use AI Discovery the most and appreciate seeing candidates in our CRM who could be a fit, as well as candidates who are not in our CRM. The initial setup was automatically added to our account since we've been a customer for some time, which made it very easy.
What do you dislike about the product?
I think the actual matching could be a little bit better. We have to go in and update the job description for the matching criteria. For the AI, but we still will sometimes get people who aren't the best match.
What problems is the product solving and how is that benefiting you?
Phenom Applied AI helps us find the right candidates, prioritizing them for review, especially with a large applicant pool. It simplifies identifying best fits and non-fits.
Enhances Applicant Flow with Seamless AI Scheduling
What do you like best about the product?
I like the AI interview scheduling offered by Phenom Applied AI, and the new career site for our company. These features help bring us more applicant flow externally.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
I use Phenom Applied AI for tracking applicant flow internally and externally. It helps with AI interview scheduling and enhances our company’s career site, bringing us more external applicant flow.
Great Employer Brand Content, But Needs More Sessions
What do you like best about the product?
Employer branding sessions and recruitment marketing sessions.
What do you dislike about the product?
I would’ve liked more employer brand sessions
What problems is the product solving and how is that benefiting you?
N/A
Intuitive Design Streamlines Candidate Sorting
What do you like best about the product?
I like that Phenom Applied AI is very intuitive. I think the interface is pretty straightforward and well done, so I don't have to go through a lot of clicks and searches to find the matches. The percentages are right there. I also like that it's color-coded, which makes it a lot easier to see who to contact at a quick glance, like noticing a green checkbox for candidates. It's a part of our natural lives, like red lights and green lights, where green means go.
What do you dislike about the product?
Nothing at this time
What problems is the product solving and how is that benefiting you?
Phenom Applied AI makes it a lot easier to sort through plenty of applications for entry-level positions, especially in manufacturing. It helps me ensure top matches are prioritized for candidate review.
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