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Reviews from AWS customer

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387 reviews
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External reviews are not included in the AWS star rating for the product.


    Staffing and Recruiting

X+ outreach to candidates

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
X+ streamlines my outreach candidates and increases efficiency.
What do you dislike about the product?
Editing generated text can be difficult.
What problems is the product solving and how is that benefiting you?
It helps with generating professional, emails that not only save time but are custom to each situation when a template won't suffice.


    Staffing and Recruiting

Summarized Candidate Profiles Make Hiring Effortless

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
The summarized candidate profiles- allows us to quickly assess candidates with important information.
What do you dislike about the product?
The adaptive writing style that assists with email composition will sometimes confuse or misunderstand our policies, but we are teaching it the specifics
What problems is the product solving and how is that benefiting you?
Creating and promoting ads through social media


    Human Resources

Constantly Improving Platform with Powerful Automations

  • November 19, 2025
  • Review provided by G2

What do you like best about the product?
I love that Phenom is always looking to improve their products and what they offer. I've been using Phenom for several years and seeing it constantly improve over time shows they are committed to making it a tool for employers to use year after year. Personally, my favorite products of Phenom are the automations and screening for the CRM. Phenom is also very easy to navigate and intuitive. I'm using Phenom daily for my work and love it.
What do you dislike about the product?
Some features do take some time to get it to learn your language and how you want it to show.
What problems is the product solving and how is that benefiting you?
Phenom has provided a ton of efficiencies especially for the team I'm on which is high volume recruiting. We are able to save hours on end with automations, screening and interview scheduling. This allows us to focus more on the candidates that need us the most.


    Jason E.

Sr. Recruiting Marketing Manager

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
This product is very easy to use and makes it simple to teach new users as well. Not only is it user-friendly, but it also stands out for how useful it is.
What do you dislike about the product?
So far, everything I have experienced has impressed me, and I haven't found anything I dislike. Learning has truly been enjoyable.
What problems is the product solving and how is that benefiting you?
Speed is crucial—it ultimately determines how quickly you can move applicants through the process. If you don't engage candidates immediately, there's a risk they'll pursue other opportunities. Additionally, the platform's ease of use is important for both candidates and recruiters.


    Ashley P.

Interesting app

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
I like the idea and concept of Phenom Applied AI.
What do you dislike about the product?
I dislike the use of artificial intelligence in job searches and in the professional field.
What problems is the product solving and how is that benefiting you?
It helps find ideal candidates for specific jobs.


    Edithann B.

Very Helpful & Advanced CRM

  • November 21, 2024
  • Review provided by G2

What do you like best about the product?
I think one of my favorites aspects are the courses and certfications. It is nice how thurough and developed the trainings are for learning how to use the application. Also the Phenom Chrome Extension tool is something I utilize daily for work so I appreciate that and how easy it is to upload a resume and it auto-fills the candidate's profile. It has also integrated with our other software well because of the extension tool and also being connected to our career site.
What do you dislike about the product?
The only thing I have struggled with is the always-on campaigns can't be used for dynamic lists, which is what I would want to use them for. For new matches in dynamic lists to get that always-on message, but I will say I am newer to using the application so maybe this is something I lack understanding on.
What problems is the product solving and how is that benefiting you?
When folks apply it automatically allows them to enter who referred them, also the referrals are so easy to see since they get a purple little triangle next to their name, and all you have to do is hover over it to see who referred them. Our referral program is something we want to streamline and make easier for pulling for compensation and reporting, which is built into Phenom analytics.


    Henal M.

The platform itself is user friendly, I feel as though I am competent and built fluency fast.

  • November 20, 2024
  • Review provided by G2

What do you like best about the product?
the most helpful is the dashboard - having a one stop shop for all tools is amazing
What do you dislike about the product?
One thing that i hope continues to change is the number of features - being able to use the tool via the app is amazing though and i hope it grows.
What problems is the product solving and how is that benefiting you?
Canddiate communication, candidate information storage, comprehensive profiles


    Alexis K.

Phenom-enally fantastic platform for recruiters!

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to have that when an email isn't being responded to. I also appreciate the ability to make Alight-branded email templates to send to my candidates, which adds a great aesthetic touch to an otherwise very plain and generic email. Phenom is very user-friendly, which is helpful for those who are not tech-savvy.
What do you dislike about the product?
There aren't a lot of things that I dislike about the platform. A lot of things I would change are more nit-picky items that would be helpful to me personally. For example, I wish the submitted screenings would automatically filter from first submitted to most recent. I also wish the order of the questions you're reviewing as a recruiter would be in the order that the screening questionnaire was created; helps with the flow of the review. Other than that, no other suggestions.
What problems is the product solving and how is that benefiting you?
It is automating a lot of tasks that were otherwise manual (i.e., sending automated emails when a candidate reaches a certain stage). I also appreciate having the option to do a digital screening complete with knockout questions in lieu of a phone screen.


    Delphine C.

Phenom Intelligent Talent Experience Platform: Powerful but Challenging

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
Phenom Intelligent Talent Experience Platform stands out by delivering a personalized candidate experience through AI-powered job recommendations
What do you dislike about the product?
Phenom Intelligent Talent Experience Platform is a powerful solution, but it presents challenges, particularly in terms of cost, implementation complexity, advanced customization, and the need for extensive user training.
What problems is the product solving and how is that benefiting you?
Phenom enables HR teams to save time, reduce recruitment costs, and improve hiring quality by attracting better-suited candidates.


    Industrial Automation

Phenom Excellence

  • November 12, 2024
  • Review provided by G2

What do you like best about the product?
I find the campaign tool to be the most effective in recruiting
What do you dislike about the product?
There are work around in creating lists that I've needed to navigate. Nothing too difficult, so no real complaints
What problems is the product solving and how is that benefiting you?
It's solved our inability to reach out to many candidates at once, and automate which groups we'd specifically like to target