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Phenom-enally fantastic platform for recruiters!
What do you like best about the product?
The most helpful thing about the Phenom is the ability to text candidates. Most people use that as a primary source of communication, so it's good to have that when an email isn't being responded to. I also appreciate the ability to make Alight-branded email templates to send to my candidates, which adds a great aesthetic touch to an otherwise very plain and generic email. Phenom is very user-friendly, which is helpful for those who are not tech-savvy.
What do you dislike about the product?
There aren't a lot of things that I dislike about the platform. A lot of things I would change are more nit-picky items that would be helpful to me personally. For example, I wish the submitted screenings would automatically filter from first submitted to most recent. I also wish the order of the questions you're reviewing as a recruiter would be in the order that the screening questionnaire was created; helps with the flow of the review. Other than that, no other suggestions.
What problems is the product solving and how is that benefiting you?
It is automating a lot of tasks that were otherwise manual (i.e., sending automated emails when a candidate reaches a certain stage). I also appreciate having the option to do a digital screening complete with knockout questions in lieu of a phone screen.
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Phenom Intelligent Talent Experience Platform: Powerful but Challenging
What do you like best about the product?
Phenom Intelligent Talent Experience Platform stands out by delivering a personalized candidate experience through AI-powered job recommendations
What do you dislike about the product?
Phenom Intelligent Talent Experience Platform is a powerful solution, but it presents challenges, particularly in terms of cost, implementation complexity, advanced customization, and the need for extensive user training.
What problems is the product solving and how is that benefiting you?
Phenom enables HR teams to save time, reduce recruitment costs, and improve hiring quality by attracting better-suited candidates.
Phenom Excellence
What do you like best about the product?
I find the campaign tool to be the most effective in recruiting
What do you dislike about the product?
There are work around in creating lists that I've needed to navigate. Nothing too difficult, so no real complaints
What problems is the product solving and how is that benefiting you?
It's solved our inability to reach out to many candidates at once, and automate which groups we'd specifically like to target
user friendly AI
What do you like best about the product?
interview scheduling works fantastic. I like how the tool is user-friendly
What do you dislike about the product?
how do you rate candidates. AI has to be trained a lot to work
What problems is the product solving and how is that benefiting you?
save time
Powerful Tool - Complex Setup
What do you like best about the product?
It's an easy-to-use program. The two-way integration is a game changer. The AI features are extremely useful and save a ton of time.
What do you dislike about the product?
Until you set up the filters to sort out Rejeceted, and Withdrawn applications the data looks overwhelming. It wasn't until I got comfortable with the filters that I could make sense of the information in front of me.
You should consider adding more filters or spotlights that have those rejected or withdrawn candidates removed. Also we have 15 "Rejected" Statuses, and more withdrawn, clicking each one individually on the exclude filter is hard and time-consuming, there should be a way to exclude all rejected statuses at once.
You should consider adding more filters or spotlights that have those rejected or withdrawn candidates removed. Also we have 15 "Rejected" Statuses, and more withdrawn, clicking each one individually on the exclude filter is hard and time-consuming, there should be a way to exclude all rejected statuses at once.
What problems is the product solving and how is that benefiting you?
I use the AI Feature alot. In fact I've learned that I can program the AI to creat the emails, that read and resume and draft an email to the hiring managers as to why this candidate is a good fit. I haven't had success inviting leads to apply. I've sent over 1000 emails through Phenom and not one has resulted in someone being interested or hired.
Good platform for organizing talent
What do you like best about the product?
I really like the ability to create custom workflows and be able to easily find where the candidate is in the process.
What do you dislike about the product?
There are some technical issues with connecting to our ATS and ensuring that the applicant process is streamlined and consistent across all of our platforms.
What problems is the product solving and how is that benefiting you?
It solves the problem of being unsure where applicants are in the hiring process and being able to have potential leads as well as established applicants all in the same place.
TA Modernization
What do you like best about the product?
We have implemented phenom as part of our talent acquisition modernization efforts. We are still in the process of turning on the various functionality offered.
What do you dislike about the product?
Implementation took longer than expected.
What problems is the product solving and how is that benefiting you?
Time to fill, conversion rates
Great!
What do you like best about the product?
Provides another opportunity to use a CRM and attrack more candidates to jobs.
What do you dislike about the product?
It is a little slow when sending emails.
What problems is the product solving and how is that benefiting you?
Centrailized data
Next Level CRM for Talent Acquisition teams
What do you like best about the product?
SMS text campaign, creating talent pools via Spotlight and List features. Being able to tag team members for collaboration
What do you dislike about the product?
Not being able to add photo/images to SMS text message. Not all data from implementation import is parced out in a way that can be identified through the advance filtering search.
What problems is the product solving and how is that benefiting you?
Solving: Sourcing passive candidates who have engaged with our team preaviously in a seamless and automated way
Benefiting: Leveling up sourcing and recruitment marketing efforts and expanding outrach
Benefiting: Leveling up sourcing and recruitment marketing efforts and expanding outrach
Complicated Course Structure, Confusing Quizzes
What do you like best about the product?
I like how in-depth the training is, and that there is a mix between videos and written information. It was helpful to have it broken up like that.
What do you dislike about the product?
I did not like that the certifications had courses where you had to leave the certification you were currently taking to take courses from another certification in order to fulfill the requirements. It was also difficult to navigate the courses homepage and find the certifications I was currently working on and enrolled in. I also didn't like that if you got a question wrong on the quiz, it didn't refer you back to the lesson that would help you learn where you went wrong. The questions were also confusing, complex, and sometimes not fully correct. I even asked the Phenom Bot to clarify, and it gave different answers. If I got a question wrong, I would ask the bot, and it would explain an answer that indicated to me that my answer would have been correct. So there is mismatch information in the quizzes, or the bot is wrong.
What problems is the product solving and how is that benefiting you?
Sometimes, pipelining candidates can be difficult. Phenom makes it easy to pipeline candidates for future opportunities.
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