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10/10 Amazing Platform!
What do you like best about the product?
The options for campains are enless and SO user friendly
What do you dislike about the product?
the bugs and tech issues that we have to enter tickets for :(
What problems is the product solving and how is that benefiting you?
Ability to engave passive leads that we wouldnt have had access to otherwise
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Exceptional
What do you like best about the product?
since we are doing remote hiring this is very helpful doing email and campaign blast and make more professional our email
What do you dislike about the product?
SMS featuer for philippines since its not available yet
What problems is the product solving and how is that benefiting you?
Sourcing and Email blast
Recommendations to others considering the product:
Please make available the SMS feature here in the Philippines
Great CRM Tool.
What do you like best about the product?
Email campaign section. Great way of making emails with great layouts
What do you dislike about the product?
nothing so far. Everything is working well. Just other stuff that are not which are being handled
What problems is the product solving and how is that benefiting you?
Clear overview
Campus Recruiter
What do you like best about the product?
I love the texting feature! It makes it so easy to chat with candidates
What do you dislike about the product?
I wish it could connect to Handshake and Symplicity.
What problems is the product solving and how is that benefiting you?
I'm not having any problems, I think the TXM platform is great!
Easy to use platform for career site and email campaigns
What do you like best about the product?
I like the customer service from our reps. They are every responsive to my questions and help us find solutions.
What do you dislike about the product?
I don't always use analytics because it does not capture our true response rate
What problems is the product solving and how is that benefiting you?
We can target specific audiences for our hard to fill positions by using the job campaigns.
Great Data , Service and Thought Leadership To Help Drive Business Decisions
What do you like best about the product?
Data accessibility and robust analytics.
What do you dislike about the product?
Nothing at the moment. I enjoy using the tool.
What problems is the product solving and how is that benefiting you?
Solving problems to decrease our applicant drop-off rate and increase our candidate pipelines through effective email marketing campaigns
Great platform for websites, recruitment marketing
What do you like best about the product?
Robust data available, ability to make instant changes to websites, marketing campaigns hosted through the platform
What do you dislike about the product?
It's a comprehensive system, so there is a learning curve. Thankfully we are provided with excellent account management and support.
What problems is the product solving and how is that benefiting you?
With Phenom we can grow our talent community, keep leads warm, and create a solid talent pipeline. It also allows us to keep our webpages up to date and reflective of our culture.
Great platform - Easy to use
What do you like best about the product?
Phenom's platform is easy to step right in and begin using. They provide great training resources that help get you started right away. I really like the fact that they are constantly taking the feedback from their clients and make enhancements quite regularly based on the recommendations. Also, the ability to purchase the services as needed so you don't have to buy a huge package that you won't utilize, you can purchase as you need and as your team grows.
What do you dislike about the product?
I don't see any downsides to the platform. The support can be a little disjointed at times but they are able to get my questions answered in a timely manner.
What problems is the product solving and how is that benefiting you?
Candidate experience, outreach, detailed analytics, ability to manage our own career site and make updates as needed when needed.
Time and money savings have been the two greatest benefits of using Phenom. We have more control which is great.
Time and money savings have been the two greatest benefits of using Phenom. We have more control which is great.
The platform itself is good, but some limitations
What do you like best about the product?
The platform is relatively intuitive to use when you open out the user experience. It's relatively easy to navigate and change and the talent analytics system is actually quite great when understanding traffic, pipeline and direct impact from the career site.
What do you dislike about the product?
The tough part was our relationship with Phenom started off not so great. There wasn't a dedicated CSM for about 6+ months and there were a lot of logistical discoveries we made along the way like our platform was outdated and needed migrations midway through, implementations weren't always clear and there were a lot of conversations where our teams were just simply confused about how things were working. We would uncover issues later down the road when it was something we could have caught on the front end very early had we had guidance from a CSM or someone who understood the platofrm a lot more closely on the day to day usage. Instead, we were given a library and was recommended we go there first but there were still a lot of questions unanswered with no one but our sales rep to answer them. We submitted a lot of technical tickets that also some took longer than others and the communication just seemed misaligned at times. When new processes or products rolled out, we weren't notified of them. Now we do have a dedicated CSM and he's great. Follow up is clear and concise and there are continual touch points. We're hoping this improvement will impact us positively.
What problems is the product solving and how is that benefiting you?
We are hoping that we can continue to use Phenom to improve our employment brand, increase traffic to our site and showcase our company culture. The tracking and analytics have been tremendous in understanding peak times and trends.
A recruiter's dream- all tools in one platform!
What do you like best about the product?
I love the functionality of each part of the platform. No matter what you're looking for, whether it's candidate sourcing or talent analytics, this platform has it all. Very user-friendly and customizable to the user and the client.
What do you dislike about the product?
Having as much functionality as it does is somewhat a double-edged sword. You need to complete the training and get a good grasp on how to use the platform, otherwise it can be intimidating.
What problems is the product solving and how is that benefiting you?
We are using it for our internal mobility program, CRM, recruiting automation, marketing and talent analytics. We've seen the benefits of using Phenom to find passive candidates, promoting events and jobs to the masses, and understanding our talent funnels and pipeline.
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