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Phenom Review
What do you like best about the product?
The ability to target people who are leads or partial applications
What do you dislike about the product?
Lack of transferring info from ATS system
What problems is the product solving and how is that benefiting you?
Ability to connect with candidates is nice
Not integrated to current ATS
What do you like best about the product?
AI, user friendly, it does not require much training for users
What do you dislike about the product?
No integrated to current ATS, it also means double work
What problems is the product solving and how is that benefiting you?
the are quite alot of bugs in the initial phase. The advertisement is also lagging
Phenom Platform has great tools to support recruitment
What do you like best about the product?
Analytics are great. Capabilities to create campaigns, etc. are great. I like the interview scheduling feature, and the SMS capabilities.
What do you dislike about the product?
For texting, there should be the capability for a candidate to be forwarded to a phone. If a candidate calls the number they have received texts from, nothing happens
What problems is the product solving and how is that benefiting you?
It is our main sourcing tool. The recruiters are able to spread a wide net with the CRM.
Phenom Pro
What do you like best about the product?
I like the features that are available for communicating with candidates
What do you dislike about the product?
Sometimes there's a delay with responses with the SMS feature. During SMS communication, if typing a text during a response from the candidate it disappears
What problems is the product solving and how is that benefiting you?
N/A
Great experience, user friendly!
What do you like best about the product?
Phenom TXM is super user-friendly and allows for really great uses for our business. The staff and individuals we can reach out to for help are also always so helpful!
What do you dislike about the product?
The support sometimes takes much too long to be resolved and I feel as though the CMS could be a little more user-friendly. Our campaigns do not receive a lot of engagement, but it could definitely be user error versus the actual platform!
What problems is the product solving and how is that benefiting you?
We've realized we can leverage a lot more for our business by using the Phenom TXM Platform. We've solved some marketing issues using the platform.
Recommendations to others considering the product:
Make sure you have a great relationship with your CSS, they will be your right-hand person!
10/10 Amazing Platform!
What do you like best about the product?
The options for campains are enless and SO user friendly
What do you dislike about the product?
the bugs and tech issues that we have to enter tickets for :(
What problems is the product solving and how is that benefiting you?
Ability to engave passive leads that we wouldnt have had access to otherwise
Exceptional
What do you like best about the product?
since we are doing remote hiring this is very helpful doing email and campaign blast and make more professional our email
What do you dislike about the product?
SMS featuer for philippines since its not available yet
What problems is the product solving and how is that benefiting you?
Sourcing and Email blast
Recommendations to others considering the product:
Please make available the SMS feature here in the Philippines
Great CRM Tool.
What do you like best about the product?
Email campaign section. Great way of making emails with great layouts
What do you dislike about the product?
nothing so far. Everything is working well. Just other stuff that are not which are being handled
What problems is the product solving and how is that benefiting you?
Clear overview
Campus Recruiter
What do you like best about the product?
I love the texting feature! It makes it so easy to chat with candidates
What do you dislike about the product?
I wish it could connect to Handshake and Symplicity.
What problems is the product solving and how is that benefiting you?
I'm not having any problems, I think the TXM platform is great!
Easy to use platform for career site and email campaigns
What do you like best about the product?
I like the customer service from our reps. They are every responsive to my questions and help us find solutions.
What do you dislike about the product?
I don't always use analytics because it does not capture our true response rate
What problems is the product solving and how is that benefiting you?
We can target specific audiences for our hard to fill positions by using the job campaigns.
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