Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
756 reviews
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Workato's flexibility has changed the way we integrate with our customers, never need to say "No"
What do you like best about the product?
The Recipe Design interface is intuitive and streamlined, making it incredibly easy to build, review, and manage our integrations. We've been impressed with the flexibility of Workato's connection and authentication options, and the extensive library of pre-built connectors has allowed us to seamlessly integrate with every system we've encountered.
In addition, the ability to promote workspaces through distinct DEV, TEST, and PROD environments ensures our deployments are both accurate and reliable. The platform's lifecycle management and the option to export integration sets make it simple and efficient to scale our successful automations.
In addition, the ability to promote workspaces through distinct DEV, TEST, and PROD environments ensures our deployments are both accurate and reliable. The platform's lifecycle management and the option to export integration sets make it simple and efficient to scale our successful automations.
What do you dislike about the product?
While Workato offers a vast feature set that we are still exploring, the initial learning curve presented some challenges. Early on, tasks like overhauling a data model were difficult. Although Workato has made significant strides in improving this, the data mapping interface could be further refined. Having to manually expand each individual field in the input panel to see the data structure can be tedious on complex recipes.
Another minor point of friction is the collaborator invitation process. The process can be confusing for new users, and we've had instances where lost email invites created a roadblock to getting them started.
Another minor point of friction is the collaborator invitation process. The process can be confusing for new users, and we've had instances where lost email invites created a roadblock to getting them started.
What problems is the product solving and how is that benefiting you?
Having a more centralized control of the integrations, less on the customer On Premise middleware where needing to access host server via RPD or SSH was tedious to maintain. The Workato On Premise Agent and connection abilities make it much easier to keep our clients patched and secure.
Web based integrations into systems like Workday and Ellucian ETHOS have been a dream using Workato compared to what we may have needed to build into our platform directly.
Web based integrations into systems like Workday and Ellucian ETHOS have been a dream using Workato compared to what we may have needed to build into our platform directly.
Flexible Integrations with Stellar Support
What do you like best about the product?
I really appreciate Workato's great customer team who support me when I need them and don’t push or try to sell me things I don't want. The wide range of pre-built connectors available is specific to our needs, and it really helps streamline our processes. Also, the initial setup was easy which made onboarding smoother for our team.
What do you dislike about the product?
The expanded Python app is very limited and does not give more technical resources the ability to perform deeper analysis. I would like a wider range of libraries.
What problems is the product solving and how is that benefiting you?
I use Workato for customer integrations and product experiments, which speeds up time to market. I value the wide range of pre-built connectors specific to our needs. Their customer team is great, providing support when needed without unnecessary sales pitches.
Highly prefer for Integration and Automation the process
What do you like best about the product?
Easy to integrate and develop the recipes very quickly.
Good customer support and attractive features built on this tool
Good customer support and attractive features built on this tool
What do you dislike about the product?
As of now i have seen any issues while using this tool
What problems is the product solving and how is that benefiting you?
Data Synchronization between the multiple systems
Helps automate tasks that would steal a lot of time throughout the year.
What do you like best about the product?
It's very easy to use, even if you're not a programmer. The UI is simple and lets you implement a lot ot things you didn't know you could do for automation in your business. I use it everyday just to make sure every automated task is being done successfully.
Customer support has also been very useful; we have one meeting every month with supporters to help us with our recipes.
Integrations are very easy to manage; almost every time we just need to link it with just a click. In case it's a non vinculated app to workato, we can always use an API.
Implementing workato in our company has been really interesting, and we've learned a lot from it.
Customer support has also been very useful; we have one meeting every month with supporters to help us with our recipes.
Integrations are very easy to manage; almost every time we just need to link it with just a click. In case it's a non vinculated app to workato, we can always use an API.
Implementing workato in our company has been really interesting, and we've learned a lot from it.
What do you dislike about the product?
Price is a little high, but I think for all the time it helps us reduce on our tasks, it's worth it if your company can allow it.
What problems is the product solving and how is that benefiting you?
We do a lot of repetitive tasks, for example with the Google environment. We use a lot of Google Sheets documents, and some of our employees did tasks that we always thought should be automated. That's when we heard about automation softwares, and we found Workato. Initially, we started using it for API links with our HRIS (BambooHR) and other pages/softwares. Then, we started automating data tasks.
One of the best integration tools ever
What do you like best about the product?
Ease of use, easy to implement, great support from the CSM, great features and AI enabled application with ease of integration
What do you dislike about the product?
As of now there are no dislikes as such, it's just a great tool
What problems is the product solving and how is that benefiting you?
Initially we used to have TIBCO and we had a lot of problems when it comes to scalability and AI related features, with Workato, all these problems were solved
Automation done right
What do you like best about the product?
Workato is awesome! Super easy to use, even if you’re not a developer. It connects all your apps and automates tasks so you save time and avoid manual work. Tons of integrations, great support, and it just works. Total game changer for workflows!
What do you dislike about the product?
Workato is great, but it can be pricey and tricky to troubleshoot at times. Complex workflows and unclear errors can slow you down, and version control could be better.
What problems is the product solving and how is that benefiting you?
Achieve easy integration between our product and third-party software.
Amazing Integration middleware tool
What do you like best about the product?
Amazing Integration middleware tool with varies options and ease to use.
What do you dislike about the product?
In when we are using for-reach loop we can't see full records data
What problems is the product solving and how is that benefiting you?
In Service integration and Data loading and API calls to get the data.
5 years with this amazing tool
What do you like best about the product?
They are adding more features and involving us in the decision-making process.
What do you dislike about the product?
There’s a lack of AI products, and since this is the hottest trend in the market right now, they need to wake up and move fast.
What problems is the product solving and how is that benefiting you?
Speed
Time to market
Simplicity
Time to market
Simplicity
Automation and Integration made simple
What do you like best about the product?
I recently started using this UI, low-code automation platform, and I’m genuinely impressed by how intuitive and powerful it is! The drag-and-drop interface is a game-changer, making it incredibly easy to design complex workflows without needing extensive coding knowledge. Even as someone with minimal technical expertise, I was able to create automations in minutes, thanks to the clean layout and well-organized tools.
What do you dislike about the product?
There should be an ability to look at collective logs or ship the logs of all the Jobs to Platforms like Observe etc.
What problems is the product solving and how is that benefiting you?
Workato is currently helping us to integrate multiple in-house applications and doing automation, such that we can provide customers seamless experience when they do their day to day tasks and transition from one application to another.
Highly recommended to use workato for your integration
What do you like best about the product?
Easy to integrate and development is very quick and customer support is very extremely good and pricing also very less compared to other integration tools and easy to use for implementation.
What do you dislike about the product?
So far i have not seen any dislikes while using this
What problems is the product solving and how is that benefiting you?
To integrate more systems like SFDC and Netsuite
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