Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
763 reviews
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Effortless Automation for Beginners
What do you like best about the product?
I find that Workato makes automation easy for anyone new to it. It solves problems by making manual tasks easier.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use Workato for automation. It makes manual tasks easier and simplifies automation for anyone new to it.
Seamless Integrations with Stellar Support
What do you like best about the product?
I like Workato's strong platform capabilities and the responsive, impressive people involved. The onboarding user journey worked well for us, and we felt well advised and supported throughout the process. The initial setup was very easy.
What do you dislike about the product?
Nothing much. Perhaps some templated exception handling would be useful.
What problems is the product solving and how is that benefiting you?
Workato enables us to deliver more value for our customers and create product stickiness.
Fast Learning with Real-World Impact
What do you like best about the product?
API Platform - to build api endpoints, Webhooks and Job Report - to run individual jobs in case of any error or failure
What do you dislike about the product?
Workato does not provide a cache or object store to persist data within recipes. Additionally, Workato pricing is based on task consumption.
What problems is the product solving and how is that benefiting you?
Workato offers out-of-the-box connectors with simple authentication mechanisms. If a required connector is not available, users can build custom connectors. Additionally, community recipes provide helpful references and best practices.
Easy-to-Use, Modern UI with Seamless Webhook Integrations
What do you like best about the product?
Workato has a very easy and nice to navigate around. And it is also quite easy to use. With it modernize UI, it much more easy to use. The integration as well very easy with the webhook
What do you dislike about the product?
Advanced use cases require strong understanding of APIs, data formats. Webhooks
What problems is the product solving and how is that benefiting you?
workato helps up add more option for us to expand our 3rd party intergration
Friendly UI with Fast, Responsive Performance
What do you like best about the product?
Friendly user interface & fast response.
What do you dislike about the product?
So far the experience is good. Nothing I am dislike at the moment
What problems is the product solving and how is that benefiting you?
Allow us to create webhook recipe to trigger api call to third party service
Boosts Development Speed with Intuitive UI/UX
What do you like best about the product?
I use Workato as middleware and it really speeds up the development process and enhances integration between systems. I appreciate the UI and UX, which are easy to learn and help us accelerate our development activities.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
I use Workato to speed up development and integrate systems effectively. Its UI and UX are easy to learn, enhancing our development process.
Intuitive Visual Interface That Makes Troubleshooting Easy
What do you like best about the product?
Its visual interface, how everything is (at some degree) intuitive and easy to use.
From a Technical Customer Support Agent perspective, is easy to spot when something is not working as expected, as in invalid data coming from our clients, and this helps the troubleshooting of cases.
From a Technical Customer Support Agent perspective, is easy to spot when something is not working as expected, as in invalid data coming from our clients, and this helps the troubleshooting of cases.
What do you dislike about the product?
In specific case as the amount of data is too big, it is not easy to fin everything that we need in the same job that ran, so we need to continue the troubleshooting somewhere else.
What problems is the product solving and how is that benefiting you?
The integration of customer data into our own SaaS.
Efficient Integration with Room for Improvement
What do you like best about the product?
I use Workato to develop integrations for customers, and what I like most is its simplicity and support. The platform is pretty simple, easy to use, and has the features we need. The support team is pretty responsive when we need help. Setting up Workato was very easy, and they provided excellent support during onboarding. Also, building the connectors with Workato is straightforward, and building recipes is even easier because it's basically no-code or low-code sometimes.
What do you dislike about the product?
They could provide more out-of-the-box connectors so we don't need to build too many. Another thing that would be helpful is if they provided the code for their out-of-the-box connectors, this way we could copy and build our own on top of that, with the features we need, but they don't contain. Another thing to be improved is their pace of delivering enhancements. We submit lots of enhancement requests, but it seems we will never see those improvements.
What problems is the product solving and how is that benefiting you?
I use Workato to integrate our system with third parties for our customers, speeding up development. It simplifies integration with easy, no-code or low-code recipes, and the responsive support enhances the experience.
Workato Makes Simple Recipes Easy with Low-Code/No-Code
What do you like best about the product?
I like that it is a low code/no code platform, so creating simple recipes is easy for non-technical users.
What do you dislike about the product?
Further knowledge is required from Workato documentation for complex integrations.
What problems is the product solving and how is that benefiting you?
It saves us time whenever we need to bulk edit or delete records, or export data as a CSV file for reimport into another table.
Powerful, User-Friendly iPaaS Solution
What do you like best about the product?
I find Workato incredibly powerful yet really user-friendly and robust. It helps us bring together scattered data systems effortlessly. I use it for iPaaS process orchestration and MCP, and it integrates well with other tools like NetSuite and Salesforce.
What do you dislike about the product?
nothing it’s great
What problems is the product solving and how is that benefiting you?
Workato helps us bring together scattered data systems.
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