Embedded Integrations Platform as a Service (iPaaS)
Workato, Inc.External reviews
756 reviews
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Workato is amazing!!
What do you like best about the product?
I think that the Documentation and Workato academy are awesome. All the connectors are great because I can use work to with whatever SaaS I need. Workato is much easier to use than other integration/automation software.
What do you dislike about the product?
I think that I always use more actions than I should. I would like a way to know if I have optimized the recipe to use the least number of tasks necessary. I would love to see an optimization wizard or something similar.
What problems is the product solving and how is that benefiting you?
Workato helps me connect Salesforce, Snowflake, Slack, Google sheets, and NetSuite. It helps with ongoing data migration and makes it easy to move our data between systems.
Taking our custom integrations to the next level and supporting us along the way
What do you like best about the product?
I really appreciate Workato's ability to be easy to pick up for new users, while also allowing for more complex functionality with the python and javascript connectors. Pasting JSON examples to generate payload schemas is also incredibly helpful.
What do you dislike about the product?
The error logging is something that could certainly be improved. Additionally, I am still in the process of picking up Ruby as you need to use it for complex data manipulations.
What problems is the product solving and how is that benefiting you?
Workato allows us to rapidly implement integrations with a very powerful underlying engine. It allows our team to build out reusable integrations and for specific systems, we can pave the way or our product team to add the integrations natively.
Recommendations to others considering the product:
There are a lot of features and functionality that are very powerful, but they take time to learn.
I'm coming from Tibco software, therefore Workato is like good magic for me. Like this product!
What do you like best about the product?
I think that community and documentation which is very helpful.
What do you dislike about the product?
* for example, searching for a recipe that doesn't work correctly.
* "If else" that must be defined from the beginning, it's not possible to change the "if" statement into "if-else".
* check specific iteration inside the loop- also is not possible.
* "If else" that must be defined from the beginning, it's not possible to change the "if" statement into "if-else".
* check specific iteration inside the loop- also is not possible.
What problems is the product solving and how is that benefiting you?
-
Great middlware and perfect support
What do you like best about the product?
The usabilty of the tool is great and its easy to use and to get an overview
What do you dislike about the product?
Some information are not available online so that we have to ask the support
What problems is the product solving and how is that benefiting you?
Several APIs, CRM, CMS are connected with the tool.
Recommendations to others considering the product:
Get an overview of your actual infrastructure.
Workato makes developing and communicating integration functionality accessible
What do you like best about the product?
Workato's UI is simple enough for new developers and non-tech savvy clients to get a general sense of what they're looking at. Integrations with Workato can be built with just a few months to a year of training, and the UI readout makes training and communicating Workato functionality simple to clients.
What do you dislike about the product?
Like any platform, you can't fix all the bugs. There's occasional inconsistent behavior and limited functionality when compared to other automation platforms, but Workato's support does a good job of reconciling these when addressed, and they do have continuous product updates to fill the gaps.
What problems is the product solving and how is that benefiting you?
Workato allows me to create solutions for clients' diverse needs. I can do so with simple automation tools, or get much more complex as needed. Workato is robust enough to handle many use cases.
Seamless automation experience that can easily delight any customer
What do you like best about the product?
UI/UX of Workato is at least 10x better than all its competitors and can easily be used by even non-tech guys, unlike other platforms where UI is typically developers centric Java/Eclipse IDE based only.
Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.
Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.
Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors).
Effortless implementation of simple use-cases as well as highly complex flows. The custom SDK facility is highly appreciable and no other platform provides that much ease.
Openly available already built solutions under the community library with tonnes of recipes and connectors saves a lot of crucial time and efforts of the company's resources.
Awesome live chat feature - the team is highly efficient and solves your issues pretty quickly (this is also unique among competitors).
What do you dislike about the product?
Workato embedded workspace customers have delayed updates than normal workspace customers, such as, the environment (dev, test, prod) feature is still not available for embedded users but it is available for normal customers since the feature rollout.
The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs.
The embedded platform is sometimes buggy and does not behave as expected in recipes as well as custom SDKs.
What problems is the product solving and how is that benefiting you?
The middleware integrations/automations are time-consuming to implement and even difficult to manage in the ever-evolving IT space. Here, Workato comes as a savior with already built solutions/recipes and quick-to-build/deploy platform with almost all required connectors (AWS, Google, Workday, SAP, Salesforce etc). We delivered 300+ recipes and 35+ custom connectors for customers in time with Workato.
Recommendations to others considering the product:
To automate your manual workflows
or build and implement integrations between different systems
or sync any kind of data between business verticals, entities or customers
that too within record time and fewer efforts,
then Workato is the best choice in the market
or build and implement integrations between different systems
or sync any kind of data between business verticals, entities or customers
that too within record time and fewer efforts,
then Workato is the best choice in the market
It is wonderful integration tool and we have so many connector already available
What do you like best about the product?
We got great support online and through via workato support. workato documents is also greate help for us to proceed in our work
What do you dislike about the product?
Sometime we have limitation with workato related to size and system
What problems is the product solving and how is that benefiting you?
We have CRM integration with many other application which help to build integration
Powerful, flexible, easy automations
What do you like best about the product?
We use Workato to automate what used to be done with bash scripts, crontab schedules and the like. We had a nest of these home-grown and handcrafted processes which were difficult to maintain and almost impossible to hand over to other staff to look after. Workato has allowed us to make these automations and integrations more accessible to more staff, and with the added benefit of job monitoring and a nice GUI as well. We keep finding new things to use it for, and have been able to easily enough make our own connectors to a couple of services we use which have REST APIs which Workato didn't have an inbuilt connector for.
What do you dislike about the product?
Only minor things, like as the account "owner" I get email notifications when recipes created by others fail, but they don't. I'm sure this type of thing can be resolved in future versions as the product matures. Overall, it's a very likeable service.
What problems is the product solving and how is that benefiting you?
We had a lot of legacy, custom integrations which were hard to monitor, maintain, and hand over to other staff. By moving these to Workato, we're more scalable, and easier to manage, and more staff can be involved to develop and support. Previously only hard core "coders" could, now a wider group of people can create automations and useful business integrations. This also significantly reduces our key-man risk and helps our various business continuity plans.
Game-Changing, Powerful Integration Tool
What do you like best about the product?
The possibilities are ENDLESS with Workato! It's the perfect combination of thorough and user-friendly, even for someone who doesn't have a coding background. Their support team is extremely knowledgeable and helpful any time we need to talk through a project.
We have streamlined current processes and created new connections for virtually every department in the company. We've also built in new efficiencies in our sales funnel that have propelled us to record-setting performance.
There are still endless ways that we can utilize Workato to solve immediate problems, improve current processes, and bridge any gap to propel our organization forward.
We have streamlined current processes and created new connections for virtually every department in the company. We've also built in new efficiencies in our sales funnel that have propelled us to record-setting performance.
There are still endless ways that we can utilize Workato to solve immediate problems, improve current processes, and bridge any gap to propel our organization forward.
What do you dislike about the product?
The steep learning curve, but that's almost unavoidable. Considering the complexity of the platform, the Workato team does a great job of setting you up for success between their Automation Academy training courses, live "office hours" and a vast library of recipes/community boards.
The other challenge is wrapping your arms around how to get started/what can be done. It's just a very high threshold to get started, but once you do, you'll never look back.
The other challenge is wrapping your arms around how to get started/what can be done. It's just a very high threshold to get started, but once you do, you'll never look back.
What problems is the product solving and how is that benefiting you?
Enabling our business to sell more, faster. Bridging gaps between software that do not play well with each other. Saving hours and hours of employee time so they can avoid unnecessary admin work and get back to doing their jobs.
Easy Peasy Lemon Squeasy
What do you like best about the product?
Creating a recipe often feels like the entire process wizard based.
What do you dislike about the product?
Very little besides having to connect with poorly documented APIs, which is outside the control of Workato
What problems is the product solving and how is that benefiting you?
Syncing invoice processed between Salesforce FinancialForce and Logisense.
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