Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Reviews from AWS customer

13 AWS reviews

External reviews

53 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Farouk AYAD

Robust, user-friendly, unified platform , and helpful technical support

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Nutanix Cloud Manager (NCM) for the hyperconverged platform and to be able to centralize all our workload in a resilient platform.

How has it helped my organization?

We have integrated NCM with our service portal to provide seamless delivery of services, from the demand portal to the deployment of virtual machines. Both the help desk and service desk can manage everything from clusters to disaster protection and protection groups using the same API. We also have integrated IBM into the system.

Regarding Calm, which I am familiar with since Nutanix acquired it, it has become a very useful feature. However, the main concern currently is the licensing issue.

The challenge with Calm lies in its licensing model. We deploy it once, but we cannot manage it afterward, and we cannot purchase more licenses than what we have. When we deploy an application, it consumes a license, which limits our ability to use Calm as intended. Despite this challenge, Calm is a great tool for managing the life cycle of an application.

We use various APIs to enable automatic project delivery and one-click upgrades for all nodes, ensuring minimal downtime during the process.

I cannot give you an exact amount of time saved, but I can say that we have been able to reduce the number of people managing the platform by more than twenty percent since we started using automation and a simplified management approach. This is the best figure that we can provide.

What is most valuable?

The first use case is the hyperconverged platform with back-end storage.

The file management feature is also useful to us. Currently, we are also using Object Store.

Although we have evaluated Calm, we have not yet implemented it as it does not seem to be a valid use case for our role as a broker of IT solutions.

We do not manage Azure workloads or life cycles, and it seems to be more suitable for developers.

For instance, let's consider File. The benefit of using File is that you can leverage both block and file use cases on the same platform with a single admin console. This makes it a valuable tool for managing storage efficiently.

Consider Files, for instance. Its value lies in the ability to leverage both block and file use cases on a single platform with a unified administrative interface.

We are able to simplify our storage infrastructure by replacing some of the older file system platforms. By using public cloud stores, we can offer new storage capabilities on the same platform, which is beneficial. We can also link these storage capabilities to our Splunk application, making it easier to manage and analyze data.

The primary benefit of using a unified platform is to simplify the management of the platform and reduce the skills required to manage it.

With the natural attrition of skilled workers, companies must do more with fewer resources, and the most skilled people often lead the company.

By using a unified platform, we can complete tasks that may have required highly skilled personnel in the past.

This does not diminish the value of skilled personnel but allows us to accomplish more with fewer resources, which is beneficial for us in terms of simplification and cost-effectiveness.

The solution is designed to be easy to onboard and learn, even for those who have never used it before. This is because it is a unified platform that encompasses multiple technologies, reducing the need for users to learn and maintain multiple systems.

The unified platform is also very user-friendly and clickable, similar to the Windows environment, making it easier for users to navigate and maintain.

This simplicity also enables the service desk to provide level-one support, which covers basic tasks and troubleshooting, leaving more complex issues to the experts.

Additionally, the unified platform streamlines the support process, making it easier and more efficient for the service desk to resolve user issues.

What needs improvement?

The flow and management capabilities of the platform could be improved to handle additional features and functionalities, especially since the company currently uses some other solutions from a competitor.

With the right enhancements, NCM could be capable of handling more features than the current hypervisor and offer a more comprehensive and robust platform for the company's IT needs.

While VMware is no longer part of NCM, it would be beneficial to include additional features such as AHPs, HyperAnalyzer, and similar capabilities found in VMware's ESXi. These enhancements would add value to the platform and increase its competitiveness in the market.

To maintain a competitive edge against ESXi, it's essential to have a dual bundle strategy, which is what we are currently pursuing. Having feature parity at a comparable level is important for us to succeed in the market.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for more than five years.

What do I think about the stability of the solution?

The stability and resiliency of NCM are among the main factors that have kept us using it.

The operational method and process have remained the same since the beginning.

We have continued to use NCM due to its consistent operation method and process, as well as its unchanged UI look and feel over time.

What do I think about the scalability of the solution?

The reason for our ability to scale and extend the platform is due to its scalability. With multiple data centers across different regions in North America, Europe, and APAC, we have a global platform that allows us to add a new team each year to manage it worldwide.

Scalability is another strong point of NCM. We don't have an excessively large cluster, but rather a big one that is very stable, and we can scale it as needed.

Currently, we have over two hundred nodes deployed across various countries, with the majority located in France.

How are customer service and support?

We do not have a direct support agreement with Nutanix as we purchase the entire Lenovo infrastructure. However, our experience with their support has been very positive and valuable.

I have direct contact with the new Nutanix team and they are always available when we need them, providing us with valuable support.

I would rate the technical support a nine out of ten.

There is always room for improvement.

There is some turnover in our supply chain, with changes happening once per year or once per two years. We experienced a significant shift in personnel in the last two years.

Which solution did I use previously and why did I switch?

Previously, I worked with Symptivity. It was the first Hyperconverged platform.

Symptivity was a good solution, but at the time Nutanix was just emerging and VMware's VSAN was not yet available. Since then, Nutanix has continued to grow and expand its offerings, while Symptivity did not see the same level of growth.

In my opinion, Nutanix stands out from its competitors because it has invested heavily in developing its platform and expanding its offerings to cover various areas. Moreover, Nutanix has also obtained certifications from different vendors, including Red Hat, which has enabled it to be recognized and accepted in the industry.

This was something that was lacking in the past, and it has helped Nutanix gain an edge over its competitors.

Nutanix has done an excellent job of ensuring that its platform meets the requirements and standards necessary to be used by a wide range of customers.

How was the initial setup?

I was part of the initial deployment team during the early stages, but at that time, the offering was not the best. However, I am still involved and play an active role in the ongoing growth and development of the platform within the company.

The platform met our expectations and was straightforward to deploy and onboard. We experienced no issues as long as we continued to use ESXi.

We were able to observe how easy it was to handle Nutanix in comparison to Simplivity at that time. This is because we faced a lot of issues with Simplivity, but we did not face them with Nutanix.

What was our ROI?

Although we have seen a return on investment, it wasn't as high as we were expecting. This is because running ESXi on top of the new device platform incurs additional costs in terms of run operations, resiliency, and new capabilities.

While there are already some benefits, there is still room for improvement in terms of simplifying the platform to further increase ROI.

What's my experience with pricing, setup cost, and licensing?

In my opinion, Nutanix Cloud Manager (NCM) is expensive.

Based on what we have, we always aim to meet our pricing requirements and we are open to discussing and negotiating to get the best price possible. However, in my experience, I didn't find the pricing model for Calm to be satisfactory.

As a large company with numerous instances, the pricing for Calm was not favorable for us. There is definitely room for improvement in this area.

What other advice do I have?

I would rate Nutanix Cloud Manager (NCM) a nine out of ten.


    reviewer2183874

Comes with runway features that help predict strategy for optimization

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Nutanix Cloud Manager (NCM) mainly for the centralized management of multiple clusters. We're running two clusters under the solution right now, and we'll be expanding to three probably within the next couple of months.

How has it helped my organization?

Using Nutanix Cloud Manager gives me another engineer on my team. The solution allows us to have constant eyes on the environment, and we're exploring some of its additional features for automation for management.

What is most valuable?

Nutanix Cloud Manager's runway features are a big help in predicting strategy for optimization. They help us so that we don't find ourselves in a patch, and we have time to budget with senior management for additional acquisition if required.

What needs improvement?

If you're still running tiered architecture for the storage, it would be good to give stats on the amount of data that is warehoused in the cold tier versus the hot tier. Additionally, it would be helpful to get some visual appreciation of the dataset and identify which VMs are harnessing the bulk of it. You could see an element of this feature in Prism Element that wasn't available in the Prism Pro or NCM.

For how long have I used the solution?

I have been using Nutanix Cloud Manager (NCM) for around two to three years.

What do I think about the stability of the solution?

Nutanix Cloud Manager is a completely stable solution, and I haven't had any issues. We always read the release notes before running upgrades.

What do I think about the scalability of the solution?

I would expect Nutanix Cloud Manager to scale. Since our shop is pretty small, we would not plan to scale the solution, but based on what I've read, it is a scalable solution.

How are customer service and support?

Nutanix Cloud Manager's customer support is fantastic. Most of the time, it's a one-call resolution. Fortunately, I don't have to call them very often. I've never had anybody that was difficult to work with, and they always seemed eager to help and follow up.

How would you rate customer service and support?

Positive

How was the initial setup?

Nutanix Cloud Manager's initial setup was relatively straightforward. We worked with our SE when it was being deployed.

What was our ROI?

We have seen a return on investment with Nutanix Cloud Manager. It makes centralized management and viewing much easier without needing to bounce into different systems constantly.

What's my experience with pricing, setup cost, and licensing?

Nutanix Cloud Manager is an expensive solution. However, its value is worth the cost versus trying to aggregate it across multiple other solutions.

Which other solutions did I evaluate?

We did evaluate other options before choosing Nutanix Cloud Manager. We looked at standard three-two-one solutions, but Nutanix Cloud Manager stood out because of its simplified management nature.

What other advice do I have?

I advise users know their goals for utilizing the product ahead of time. Doing this will ensure that when they are deploying and want to create the playbooks, they will get the most value out of the implementation.

Overall, I rate Nutanix Cloud Manager an eight out of ten.


    Pete Sinesio

Helps teams address their current automation needs while planning for future expansion

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

I work at a distributor. We use it for partner-facing demos, and it has been really great. My mission is to help partners see the light with Nutanix, and that's where I use Nutanix Cloud Manager the most.

How has it helped my organization?

It's highly capable. In an organization, you can make it easy to use, but you still have advanced features. You're not simplifying or dumbing it down. You're still enabling an advanced user to design solutions and leverage the full product suite. It's highly capable, so you have that great ability to be successful for a lot of different users. You can have a very low-level, simplified user experience and you can also go advanced. In terms of organization, that's really key. As you get into hybrid cloud IT environments where there's a lot going on, Nutanix storage is very powerful.

The speed of the outcomes received using Nutanix Cloud Manager's low-code automation is very fast. The beauty of it is that because it's low code and no code, even as a beginner, I was able to go in and walk myself through it. I didn't need a lot of coaching or instruction to get there. It was fantastic.

In terms of the importance of these outcomes, it's not just about delivering an outcome. Anybody can deliver an outcome if you offer enough time, but delivering that outcome more reliably and faster enables that business to benefit a lot sooner. They then see the cost get lower. They see efficiency go up, and they start to really benefit from technology as opposed to seeing technology and IT in general as a cost center and as a liability.

It's awesome for helping teams address their current automation needs while planning for future expansion. That's because of the way that it enables a broad variety of users to accomplish what they want in a very efficient and simple way. It brings an iPhone user experience to IT, and that's a really powerful story right now.

What is most valuable?

The best part of it is that when you use the product, there's no secret proprietary magic that you experience as a user. The real genius is under the covers, so it makes the user experience very straightforward and easy. It's a wonderful solution to teach partners about. The ease of use is something a lot of suppliers talk about, but Nutanix does it better than anyone else.

What needs improvement?

Nutanix has room for improvement around the partner tools and making them approachable and easier to learn.

For how long have I used the solution?

I've been using this solution for about one year.

What do I think about the stability of the solution?

It's highly stable. I haven't had any issues. It's very easy to run, and it keeps running. I don't have to do much with it. That's the beauty of it.

What do I think about the scalability of the solution?

The details around scaling, like Prism Central and scaling the resources, are highly technical and get highly specific per use case, but it's always scalable. You can always find the documentation very easily, and it's very straightforward to do so.

How are customer service and support?

Their support is terrific and world-class. Nutanix always talks about their NPS scores, their success, and their commitment to customer service, but I've seen its boots on the ground level. People try to help me even if it's outside of their role. Ever since I stepped into this role, it's been a really wonderful surprise to see Nutanix try so hard to help us. I'd rate their support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I supported other suppliers in different roles. In my IT career, I worked with a number of different suppliers, typically more on legacy three-tier work, such as fiber channel attachment and the like. All those suppliers struggled to evolve to support modern workloads, and that's where I feel that Nutanix has always been ahead of the game. I chose this role to support Nutanix on purpose. It wasn't by accident that I ended up here.

I can't say that I had this same level of experience with the competitors. We are an HPE shop. We have a huge HPE presence, which is great, and I have experienced a few other hyper-converged providers. I've done some VMware training over the years, but I haven't really gotten my hands on them in the administrative sense. It's not as deep as with Nutanix.

Simplicity is a key function for helping a customer really benefit from technology. You can have technology for technology's sake, but suppliers are really stuck in a world that's proprietary. Even to navigate an administrative tool, you see a lot of proprietary terms, whereas a generalist can sit down and run Nutanix very quickly.

In my role, I didn't really decide on Cloud Manager myself, but in talking to partners and end users, it's a very strong consideration. There are a lot of competitors in the space that Nutanix plays in, so the value that Nutanix brings has to be superior in order for them to be effective, and, of course, they are. That goes back to simplicity and the efficiency that comes with it.

How was the initial setup?

I was involved in its setup for our lab. It was very straightforward. We had some help from Nutanix. Nutanix is always falling all over themselves to help us, which is wonderful. It only took a little while. We just did it via a remote session, and it worked out great. I'm located in Minnesota. My lab is in Georgia. The help from Nutanix was in another place, and we had no issues at all. It was very smooth.

What was our ROI?

It's not necessarily from leveraging NCM or NCI itself just because of the way that it works for us, but our ROI is tied to our partners and to customers in a way. Their success is our success, and that's why we're gaining a lot of momentum with new partners. We're reactivating dormant partners and trying to broaden the Nutanix message. There are a few core partners that do it really well, and that's great, but we try to broaden things, and we have success with it.

For customers, the ROI is primarily around efficiency and simplicity. So as an example, Life Cycle Manager isn't just a great tool for updates and upgrades, it's a way to have happier staff. It's a way to give your staff weekends back, which is great for the staff. They're happy, but it also means you don't pay overtime. There's a win-win there. There's a great symbiosis if that happens when people adopt the technology.

What's my experience with pricing, setup cost, and licensing?

I've never heard a customer ask for a higher price. Everyone says everything is expensive, and that's true. Nutanix is really smart to understand that the most important fact is the value to the customer, not the price tag.

While you do get some sticker shock sometimes, as soon as you show this and you prove the value, all of a sudden, it looks exceptionally affordable. We've had wonderful success when we get a buying decision in front of an economic buyer, like a financial leader. They start to see the TCO benefits of Nutanix very, very quickly.

What other advice do I have?

Sometimes it's about the little things. It's about what your experience is like and how much time you spend trying to learn how to use the product. It's about how much time and money is it going to cost you to understand their proprietary terms for things as opposed to having a generalist sit down and be off to the races. That can save a lot of hassle and frustration but also time and money. With these projects, it is important to get outcomes, get that workload deployed, and enable a business or a customer to focus on what keeps their lights on, which is probably not managing infrastructure. That's how I see it.

I'd rate it a nine out of ten. There's always room to improve, but as far as what's on the market today, it's a unique value add.


    reviewer2183853

An affordable product with lots of helpful features and a user-friendly interface

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution in our production environment and test environment.

What is most valuable?

The product is very easy to learn. It has a very user-friendly interface. The technical features of the product are very valuable for us.

What needs improvement?

The solution should introduce more automation features.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The solution is stable. We did not face any downtime.

Which solution did I use previously and why did I switch?

We were using another software with a poor interface and faced some difficulties. Switching to Nutanix Cloud Manager was very valuable because it saved us time and money. Our administrators also say that the product is very easy to use. We get all the features we need in one product.

How was the initial setup?

Nutanix Cloud Manager is a lot easier to set up compared to other products.

What's my experience with pricing, setup cost, and licensing?

The product is very cheap.

What other advice do I have?

We are currently constructing a new building with a new data center. We plan to use Nutanix for our new infrastructure, which will be complete by 2025.

We use automation to create virtual machines for CIS Benchmarks for our servers, which is mandatory for banking systems. The product has a lot of helpful features for creating servers. The tool can handle our current automation, which has helped us.

Overall, I rate the solution a nine out of ten.


    reviewer2183850

Cost-effective, easy to use, and supports Layer 2 stretching across data centers

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

Our first use case is for ransomware. We have two more use cases that we identified. The second one is going to be for DR, and the third one is going to be for capacity.

Currently, we do ransomware on-prem. We use a shared cluster in our disaster recovery site. With Nutanix Cloud Manager, we hope to use the NC2 clusters in Azure and move all the ransomware activities from on-prem to the cloud.

How has it helped my organization?

We are an insurance company. Data security is our top priority. We take ransomware very seriously. We always want to be careful and make sure that our data is secure, whether it's on-prem or in the cloud. We go through ransom activities at least once a month on-prem, and that's what we hope to do with Nutanix Cloud Manager as well. We hope to continue to provide data security to our business and to our customers.

We use Nutanix Cloud Manager's built-in playbooks. They absolutely freed up our team's time to focus on other tasks or projects. We were looking to use these playbooks for a while. From an automation perspective and from a day-to-day management perspective, creating these playbooks definitely freed up our engineers to focus on more strategic tasks and more solutions than day-to-day activities. They saved about 40% of their time. As we move forward and use more playbooks, we see more and more time freed up. It freed up at least six to seven percent of our engineers' time.

What is most valuable?

The ability to do Layer 2 stretching across data centers is valuable. The migration of VMs from one location to the other is also valuable.

What needs improvement?

There should be more APIs to integrate with different vendors and to integrate with the existing solutions that we use on-prem.

For how long have I used the solution?

I've been using this solution for about a year.

What do I think about the stability of the solution?

We had some hiccups with Nutanix Cloud Manager, our on-prem networking solutions, and all that, but as we went on, we overcame all those issues. There has been no showstopper whatsoever. All the issues that we came across were just small things that we had to work through. Nutanix's support has been very helpful. They worked with us all the way to help us overcome all these issues, and so far, it has been great.

What do I think about the scalability of the solution?

We are looking forward to it. We only have a small NCM platform built, but as we move forward, we look forward to using it for other use cases. We definitely want to explore expanding our NCM presence in Azure or in AWS.

How are customer service and support?

Their support was excellent. I'd rate them a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Azure's cloud-native management. We still use it to some point to manage our Azure entities in the public cloud. Other than that, we haven't used any solution.

How was the initial setup?

The setup was easy. We had help from Nutanix support, which was excellent. We got wonderful support from people who gave us a hand along the way. It wasn't very difficult, and within two or three days, we were fully functional to some extent. As far as the ease of use goes, our engineers love it. They use it every single day. I've not heard any complaints from our users. The user experience that we always look for has been great so far.

Learning is wonderful. There's so much available on Nutanix's portal in terms of the KB articles, knowledge base, user guides, and admin guides for Nutanix Cloud Manager. To have all that available to our engineers online is a great help.

What was our ROI?

I'm sure we will see an ROI. We've only been doing it for a year. It takes time, but I'm very confident that as we grow and mature, we will definitely see some positive returns.

What's my experience with pricing, setup cost, and licensing?

https://www.peerspot.com/produ...When we started to look at Nutanix Cloud Manager, the cost was a major factor. Management comes into play. Hosting on-prem is getting expensive. We did find a lot of cost benefits to using the NCM and NC2 clusters in Azure. Being a Microsoft partner, we always get a big discount. When we use Nutanix Cloud Manager in Azure or AWS, there is an ease of management. We have a single pane of glass to look through and manage our on-prem entities and Nutanix Cloud Manager. It becomes very easy.

The pricing was very good. We were very pleased with what we were offered by our account manager. Because of that, we expanded Nutanix Cloud Manager, and we hope to expand even more. Right now, we are in Azure, and as we build up more and more within the NCM platform, we hope to expand into AWS as well.

Which other solutions did I evaluate?

We chose Nutanix Cloud Manager because of the pricing. Also, the features and the capabilities that it offers within the Nutanix ecosystem were very attractive. We've been using Nutanix on-prem for almost six years, and to be able to extend them on the cloud was a no-brainer.

We use Calm for on-prem automation, and we are looking to use Calm for our cloud automation as well. We have PoC flow for Microsec on-prem, and we hope to extend that out to the cloud as well as we segregate the traffic between on-prem and cloud entities.

Nutanix Cloud Manager is very easy to use. Our users and engineers have become very knowledgeable in a very short time, and as far as the cost goes, it has been very effective.

What other advice do I have?

We only started using it about a year ago, and there's a lot more we need to use Nutanix Cloud Manager for. We haven't fully explored all its capabilities from an automation, AI, or machine learning perspective. We hope to use all the built-in features within Nutanix Cloud Manager.

Overall, I would rate Nutanix Cloud Manager a nine out of ten.


    MohammedJaber

Helps me with essential knowledge and planning for projects

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution for virtualization purposes.

How has it helped my organization?

The solution saves around 15% of standard time for our organization.

What is most valuable?

The solution is easy to use and has a very supportive team. It helps me with essential knowledge and planning for projects.

What needs improvement?

The solution's virtualization could be even better. They should improve the upgrade and patch engine features.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

It is a stable solution. Although, one of its nodes might break if you don't follow the proper upgrading and patching steps.

What do I think about the scalability of the solution?

It is a scalable solution. Our enterprise has three clusters dedicated to it.

How are customer service and support?

The solution's technical support is good. However, it is complicated to communicate with the customer service team for the contract renewal process.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We switched to Nutanix because of its flexible pricing model compared to other vendors.

What was our ROI?

The solution generates a high return on investment.

What's my experience with pricing, setup cost, and licensing?

The solution's price is reasonable.

What other advice do I have?

I rate the solution a nine out of ten.


    Oladipo Oluwarohunbi

An easy-to-use and efficient solution that enables us to clone servers

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are still working on moving workloads from the old environment to Nutanix. We are planning to use Nutanix for our mid-tier. The mid-tier consists of noncore applications like medical services.

How has it helped my organization?

Nutanix is customer friendly. The efficiency of Nutanix Clusters is amazing. The product communicates with the hardware far better than any other product.

What is most valuable?

I love that we can clone the server once it is deployed. The solution’s ease of use is mind-blowing.

What needs improvement?

Compared to Dell HCI, Prism’s home screen is quite mundane. When we tried to migrate an application from the old cluster, we couldn't run it on Nutanix’s native hypervisor. So we had to install a different hypervisor to run that particular application.

For how long have I used the solution?

My organization has been using the solution for two months.

What do I think about the stability of the solution?

The solution has been very stable so far. We have had no issues.

What do I think about the scalability of the solution?

So far, the product is quite scalable. It's easy to add clusters and nodes. We have about three nodes in disaster recovery and six nodes in production.

How are customer service and support?

The solution’s support is one of the fastest supports we've experienced. We always get a response within an hour.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously we used Dell HCI, which was running on VMware ESXi. We had resource constraints in our previous environment. It wasn't as efficient as Nutanix.

How was the initial setup?

There is a level of complexity to the initial setup because it is new. However, it was not as complex as other products.

What's my experience with pricing, setup cost, and licensing?

The solution’s price is competitive. Compared to Dell HCI, Nutanix is a lot cheaper.

Which other solutions did I evaluate?

We reached out to OEM vendors in the market. We compared the offers based on price, features offered, and the cost of support for several years, and Nutanix came up at the top.

What other advice do I have?

We just completed the installation and deployment for the disaster recovery branch. I work for the Central Bank of Nigeria. We have three different environments in the bank. We use IBM for our core systems. We also have test and development environments where we run stress tests before deployments.

When I had to deploy about ten or twelve different servers that use the same operating systems, I deployed one and cloned it. The product’s ability to clone is by far the best thing I have seen. It took me only two to three minutes instead of 30 minutes or an hour.

Overall, I rate the solution an eight out of ten.


    Marllos Reis

Our IT team has been able to focus on best practices by using this solution

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

I use Nutanix with Citrix. Sometimes, I need to expand the workload.

What is most valuable?

I like being able to expand my workload with Nutanix Cloud Manager at the best cost.

Our IT team has been able to focus on best practices by using Nutanix Cloud Manager's built-in playbooks.

For how long have I used the solution?

I've been using Nutanix Cloud Manager for approximately two years.

What do I think about the stability of the solution?

I have not had any issues with the stability of the solution.

What do I think about the scalability of the solution?

I have 30 clusters and have not had any problems with scalability.

How are customer service and support?

I have not had any problems with technical support. They always responded in a timely manner. Thus, I would rate technical support a nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used VMware but switched to Nutanix.

What's my experience with pricing, setup cost, and licensing?

In Brazil, Nutanix Cloud Manager is not cheap. However, Nutanix offers different options such as long-term contracts.

What other advice do I have?

On a scale from one to ten, I would rate Nutanix Cloud Manager a nine.


    reviewer2183781

Provides great automation features that help automate critical processes

  • May 13, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the solution to automate the business processes for our customers.

How has it helped my organization?

For our customers, the solution is an added value to their environment. It helps them automate critical processes instead of doing them manually.

What is most valuable?

The solution provides the best automation features.

What needs improvement?

They should include more use cases for automation in administering the environment.

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The support team’s response time is good. Although, it depends on the criticality of the issue.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have used PowerShell and Orchestrator before. In comparison, NCM provides better integration.

How was the initial setup?

The solution's initial setup is straightforward. There is a lot of documentation and webinars on Nutanix's portal to learn the implementation process.

What was our ROI?

The solution generates a return on investment. There is no need to appoint a resource as it automates the processes.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

NCM provides faster automation than manual operations. Its maintenance is less time-consuming due to the high availability of its infrastructure. In addition, it saves a lot of time as there is no need to generate reports and alerts. We can just read the insights data on the dashboard. It helps our executives to concentrate more on projects instead of operations.

I rate the solution an eight out of ten.


    reviewer2183748

Reasonably priced and saves us time and effort

  • May 13, 2023
  • Review provided by PeerSpot

How has it helped my organization?

I do a lot of tasks via automation which I previously would have to hire people to do. The solution has helped me to eliminate a lot of low-skilled labor. I can put the money required for this job into other things.

What is most valuable?

Getting an update about my clusters is the most valuable feature of the product.

What needs improvement?

The support provided after office hours could use some improvement.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The product is really stable compared to everything else in my environment. I had one major problem over a five-year period.

What do I think about the scalability of the solution?

I've had no problems with scale, and I keep growing my environment every day.

How are customer service and support?

The support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was easy.

What about the implementation team?

We used a combination of our employees and consultants to deploy the solution.

What was our ROI?

Since we are able to automate more, we are able to deploy faster. So customers are happier, and it leads to customer retention.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is not outrageous like other products. However, reducing the price would always be useful.

Which other solutions did I evaluate?

I've evaluated options across the board, and Nutanix’s structuring platform has saved me a lot of time and effort. It takes three times more people to do tasks on VMware than Nutanix.

What other advice do I have?

I have different products. It seems like Nutanix is headed toward making things more seamless, which really excites me. I need solutions with improved speed of creating and automating the processes and making them seamless. I need solutions to grab everything from everywhere. NCM is self-sufficient. You don't need to know everything about it. It installs itself, and it takes care of itself. We have used the older versions of the solution too.

The speed of the outcomes is great. I couldn’t be happier. I can deliver to my developers and my end customers faster. Faster outcomes are very important to my organization.

NCM’s built-in playbooks have freed up time for my IT team by 25%. I love that the product allows me to fix things that are broken now and think about the future at the same time. Compared to other products, NCM is much easier to use. I don't need highly trained people to use the solution.


Overall, I rate the product a nine out of ten.