WalkMe DAP
WalkMeExternal reviews
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A great digital adoption tool for your IT investment
What do you like best about the product?
Ease of Use, Ease of Implimentation, Ease of Integration, Number of Features, Reporting capabilities, Easy to develop solutions
What do you dislike about the product?
Limitation of date comparison feature translation.
What problems is the product solving and how is that benefiting you?
WalkMe helps develop contents that make user self-dependent to complete tasks or follow processes. It reduces user manual effort, time of completion of a process, data errors. It intern helped client's save their manual effort and cost. WalkMeX is a great and AI implimentation compliments the tools capabilities and help receive better ROI for clients.
Incredible platform and great partnership
What do you like best about the product?
The platform is easy to use and was able to train myself quickly thanks to their DAP institute. The customer support is exceptional, and every query I've had was met with quick response times and thorough assistance. I truly appreciate their dedication to their customer's success.
What do you dislike about the product?
Wish there were more ways to share content built by other companies to accelerate our content.
What problems is the product solving and how is that benefiting you?
Adoption and training for our sales platforms, specicially Salesforce, Seismic, & Power BI
Best way to guide users and stop errors
What do you like best about the product?
- Rapid release times for solutions
- Wide range possible solutions
- Ease of use for customers and builders
- Saves money by being able to fix issues that would cost hefty development time
- Wide range possible solutions
- Ease of use for customers and builders
- Saves money by being able to fix issues that would cost hefty development time
What do you dislike about the product?
The tools for a solution can be restrictive
What problems is the product solving and how is that benefiting you?
Digital adoption - this project is rolling out new software and WalkMe is being used to have internal guideance for users, this has reduced support tickets significantly and those that come through often can be resolved by WalkMe WalkThrus
Data Validation - WalkMe is used to validate data input where system restrictions do not validate (For example First Names that can have numbers)
Error Provention - Stops users doing incorrect process
Cost Saving - With WalkMe Data Validation and Error Provention fixes are quick to release and do not incur any cost, these issues developed by the vendor, but this comes with a hefty pricetag and extended timeline
Data Validation - WalkMe is used to validate data input where system restrictions do not validate (For example First Names that can have numbers)
Error Provention - Stops users doing incorrect process
Cost Saving - With WalkMe Data Validation and Error Provention fixes are quick to release and do not incur any cost, these issues developed by the vendor, but this comes with a hefty pricetag and extended timeline
WalkME Wonderful!
What do you like best about the product?
In the L&D world, speed and content accuracy are at the forefront of this everchanging world we live in, and WalkMe gives us the capability to keep up.
What do you dislike about the product?
Some of the capabilities we need are slow to come to fruition, but we are heard and know prioritization exists in all agile environments.
What problems is the product solving and how is that benefiting you?
It is reducing the number of tickets our customers submit and for the associates that are contacted about troubleshooting. It is allowing us to reduce development time as LxDs. And it allows us to be quicker in marketing with the tools and updates needed as a Fintech.
Worderful Tool
What do you like best about the product?
WalkMe is one of Best DAP Tool, It helps to enhance the user experience and increase user adoption. It helps to our new cleint users to learn quickly and also helps to navigate our application.
What do you dislike about the product?
Nothing to dislike about it. it was a great tool
What problems is the product solving and how is that benefiting you?
A Lot of problem have solved.
Any events - we can plan for a shoutouts
To help our customer on a Work flow : SMT feature is great
Any events - we can plan for a shoutouts
To help our customer on a Work flow : SMT feature is great
Easy and highly responsive customer service
What do you like best about the product?
WalkMe is an easy to use tool, with high value and ROI for our business and it's users. Customer support is prompt and multiple avenues are available for help.
What do you dislike about the product?
Sometimes due to technical bugs, capturing display conditions cause issues but not a great deal
What problems is the product solving and how is that benefiting you?
User adoption of new features and improved issues across our systems
""""" THIS IS HOW WALKME INCREASED OUR PRODUCTIVITY"""".
What do you like best about the product?
First, i must disclose the fact that i have been using Walkme for the past 3 years and it helped me go through software applications seamlessly.
It provides personalized user experience which makes it user friendly.
In fact, Walkme is a GAME-CHANGER and it's been a great way to provide user guidance. Customer support is also good, excellent and exceptional.
It provides personalized user experience which makes it user friendly.
In fact, Walkme is a GAME-CHANGER and it's been a great way to provide user guidance. Customer support is also good, excellent and exceptional.
What do you dislike about the product?
Walkme can be a little bit challenging especially if you have never encountered it before even though it's marketed as low-code/no-code software.
What problems is the product solving and how is that benefiting you?
Walkme has been a game-changer for our organization.
Has an excellent and exceptional support for content creation and technical issues.
In fact, it's easy to build content with Walkme and it saves much time and effort.
The best part is that it helps me to provide assistance to my users.
I highly recommend Walkme.
Has an excellent and exceptional support for content creation and technical issues.
In fact, it's easy to build content with Walkme and it saves much time and effort.
The best part is that it helps me to provide assistance to my users.
I highly recommend Walkme.
WALKME..... An incredible and outstanding tool i must recommend.
What do you like best about the product?
Walkme is an incredible and powerful tool i must recommend. It has been of great help to us since it helps us to find solutions to our problems. It provides fantastic options to create tutorials and guidelines. I love how simple and easy it is to implement and get started. At the moment of need, Walkme provides a very clear and comprehensive guidance.
What do you dislike about the product?
I'm glad that all our issues were solved by Walkme technical support team so nothing to mention as a dislike about it at the moment.
What problems is the product solving and how is that benefiting you?
Walkme has numerous features and it's so easy and simple to use. No training required. With Walkme, teams can achieve their organization's goals thus increasing productivity. It also helps to provide real-time assistance to my users.
How much we LOVE WalkMe
What do you like best about the product?
Our primary user and audiance are front lines associates and they use it everyday for difficut process and procedures that happen each day.
What do you dislike about the product?
At this time, nothing comes to mind. We love it
What problems is the product solving and how is that benefiting you?
Decrase seat time for new hires so we ddont have to teach them to remember everything. Also, speed to profiencecy
Integrated Learning Systems Specialist
What do you like best about the product?
I love the ability to offer users just-in-time support as well as automation. The WalkMe Editor is easy to use and offers a considerable amount of freedom/creativity if you want to leverage CSS. Our CSM Ty, is responsive and assists with escalated support when needed.
What do you dislike about the product?
Tracking users across systems is difficult if you don't use IDP. Our company leverages multiple methods which prevents IDP.
What problems is the product solving and how is that benefiting you?
Reducing time to proficiency and errors.
Increase efficiency with automation.
Increase user adoption of applications and self-service.
Increase efficiency with automation.
Increase user adoption of applications and self-service.
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