WalkMe DAP
WalkMeReviews from AWS customer
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Walkme review
What do you like best about the product?
Simple to operate with various option for integration is what has make us choose this product. Easy implementation compared to our previous platform that is confusing to use and rejected by our teams. Help to create onboarding content and bubble text for users walkthrough and make the learning process faster.
What do you dislike about the product?
Difficult to get available support agents on the live chat support. The waiting time is long.
What problems is the product solving and how is that benefiting you?
Guiding new users onboarding the system with ease.
WalkMe support has been very helpful and eager to assist
What do you like best about the product?
The support team. Thye were very responsive and helpful. They went out of there way to go above and beyond.
What do you dislike about the product?
It can be very glitchy. I sometimes have to go back and select elements mutliple times. The solutions dont always work right away and I spent time trying to figure out why.
What problems is the product solving and how is that benefiting you?
Help with error rate, speed, clarity.
The experience has been great.
What do you like best about the product?
The people. Everyone is so friendly and always want to help
What do you dislike about the product?
The only thing I would say is that I would like to see more availability on the support chat.
What problems is the product solving and how is that benefiting you?
WalkMe has help us better communicate with our customer. When it comes from onboarding new users to send them messsages on the application.
Instructional Designer (DAP) at Intelliflo
What do you like best about the product?
I like WalkMe's capability of providing guidance and support directly within the application at the point of need.
Smart Walk-Thrus, Launchers, and ShoutOuts are my personal favorite WalkMe apps.
Smart Walk-Thrus, Launchers, and ShoutOuts are my personal favorite WalkMe apps.
What do you dislike about the product?
There is nothing about WalkMe that I dislike.
What problems is the product solving and how is that benefiting you?
With WalkMe, we're targeting a reduction in customer support tickets related to "how-to" questions. We aim to minimize these requests by providing guidance and support directly within the application, enabling users to find answers to their questions right within the app.
The Future of Digital Adoption Platforms
What do you like best about the product?
WalkMe is easy to setup in comparison with other Digital Adoption Platforms. Its content creation process is simple as well, allowing to bring training and automatization to the final users faster.
Their customer support is excelent as well, with a quick follow-up process and experts available any time of the day.
Their customer support is excelent as well, with a quick follow-up process and experts available any time of the day.
What do you dislike about the product?
There is yet to be an abundance of topics in the community forum, with best practices from one WalkMe user to another. However, WalkMe community is growing with each passing day, which assures me that it's only a matter of time for it to get bigger.
What problems is the product solving and how is that benefiting you?
There is a lack of user involvement in traditional training, with complains of training being hard to find or follow. This situation significantly slowers their performance.
With WalkMe being an on top of the browser tool, we have made training accessible to the users, with use cases that are relevant to them.
On the other side, WalkMe has also improved our approach to analytics. Its Insight Platform allow us to identify pain points in our processes, encouraging us to analyze them and do continuous improvement.
With WalkMe being an on top of the browser tool, we have made training accessible to the users, with use cases that are relevant to them.
On the other side, WalkMe has also improved our approach to analytics. Its Insight Platform allow us to identify pain points in our processes, encouraging us to analyze them and do continuous improvement.
Comprehensive review on WalkMe
What do you like best about the product?
The best thing about WalkMe is its User friendly interface which help users in effective onboarding and training. The other thing which I really like about WalkMe is it's seamless integration with our Workday page, which has really enchanced its utility.
What do you dislike about the product?
One thing which I really don't like about WalkMe is its performance issues. It gets very unreliable at times and sometimes struggles with complex flows and also there are ocassional logs.
What problems is the product solving and how is that benefiting you?
We have built a lot of Smart WalkThroughs and SamrtTips which offers in app guidance to our users. It has helped to enhance user adoption rates making it easier for the employess to adapt to Workday's features and functionlities.
A reliable software
What do you like best about the product?
The ability to creat user guide and tutorial for new features on application.
What do you dislike about the product?
Need to use 2FA credential to access to the platform everytime.
What problems is the product solving and how is that benefiting you?
Documentation on how to use tools and features for the application, improve application effectiveness and find which tools is slowing down users experience.
such a DAP platform!
What do you like best about the product?
Easy console, intuitive, AI, saving time for training, great guidance!
What do you dislike about the product?
I would like to recommend an option to export list of systems from the console.
What problems is the product solving and how is that benefiting you?
Training guidance, SA4HANA within concur, etc.
Prepare and guide employees for latest changes in technology
What do you like best about the product?
WalkMe is an critical platform that enable us to analyzed user interaction with tools and features on application. Helpful support from the dev team to maximixed this platform full potential and to learn how to operate its complex platform. Always updating its tools and features with the latest technology in the market is the reason why WalkMe is always relevant in the industry. All this new technology and changes is the key to build more helpful business solutions and elivating customer experience.
What do you dislike about the product?
Satisfied and no dislike with WalkMe platform.
What problems is the product solving and how is that benefiting you?
Find the root caust for our business ineffectiveness and use WalkeMe to improve performance. Effective operation and processes permit us to improve service for customer and reduce support tickets seeking for help.
Efficient for building projects
What do you like best about the product?
I’m genuinely impressed with how intuitive and fast it is to build in. The interface is clean and well-organized, which makes the development process smooth, even for complex projects.
What I appreciate the most is how quickly you can go from idea to working prototype. The tools and features are clearly designed to speed up the workflow without sacrificing flexibility or control.
What I appreciate the most is how quickly you can go from idea to working prototype. The tools and features are clearly designed to speed up the workflow without sacrificing flexibility or control.
What do you dislike about the product?
In the WalkMe training page I find some content in which don't have the latest interfaces or features for WalkMe
What problems is the product solving and how is that benefiting you?
Overall, it’s a solid platform reliable, fast, and good for creators who want to move quickly without getting bogged down by unnecessary complexity.
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