WalkMe DAP
WalkMeExternal reviews
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Very useful and easy to configure tool. Helps a lot to onboard the users
What do you like best about the product?
The best part for me is the flexibility. You can copy previous guides, you ca apply it on many platforms and applications. Its easy to use and easy to integrate. Option to create tutorials and guidelines are great, you can combine them to get an infinitive number of options for yourself.
What do you dislike about the product?
I don't have anything to add as a dislike.
What problems is the product solving and how is that benefiting you?
WalkMe helps me to onboard new users of application. Also, it allows me to easely notify users about new features or any kind of updates and changes on the application
WalkMe - Very good adoption tool
What do you like best about the product?
With WalkMe it is easier to explain users different processes. it allows step-by-step instructions
It also helps us with administrative part of the process, we no longer need to have instructions in seperate files, instructions are build in in SuccessFactors.
I like that WalkMe works on maing sure that 'selecting elements is easier.
It also helps us with administrative part of the process, we no longer need to have instructions in seperate files, instructions are build in in SuccessFactors.
I like that WalkMe works on maing sure that 'selecting elements is easier.
What do you dislike about the product?
Sometimes I need to look into the page code to mark items correctly. However, I can see that it is getting better and better.
What problems is the product solving and how is that benefiting you?
educates user on diffeerent processes, sometimes processes in SuccessFactors are not most intuitive and such step-by-step guides help user perform the task
My experience with WalkMe has been nothing short than Amazing!
What do you like best about the product?
I love that WalkMe guides our users through complex tasks and allows them the ability to navigate through new applications and capabilities. In addition, Walk Me automates & simplifies tedius application steps, and provides multiple ways that we can gain a customer's attendion with shout outs, launchers etc., which helps to increase adapability. The platform's great and easy functionalities help to increase our team's bandwidth and allows us to work on more work items without interruption. Lastly, I love that the platform provides analytics related to application transitions! The reports can be simply be downloaded straight from the platform! Time saver and Game Changer!
What do you dislike about the product?
I cannot say that I dislike anything about WalkMe at this time! The platform is amazing and the support team is equally amazing! I have the best of both worlds!
What problems is the product solving and how is that benefiting you?
• Automated steps to reduce the number of steps to accomplish a task.
• Automated flows that start when user starts specific journeys to guide users on new flows to get them familiarized.
• Automated flows that start when user starts specific journeys to guide users on new flows to get them familiarized.
Senior Lead Project Manager & WalkMe Editor
What do you like best about the product?
With WalkMe, I confidently provide guidance and alerts without the hassle of lengthy PI planning.
What do you dislike about the product?
Learning to build with WalkMe can be challenging, requiring support for complex scenarios.
What problems is the product solving and how is that benefiting you?
Sure, here's the rewrite:
Thanks to WalkMe, we can now provide sales guidance with utmost precision, exactly where and when it is needed.
Thanks to WalkMe, we can now provide sales guidance with utmost precision, exactly where and when it is needed.
Manager, HR Transformation
What do you like best about the product?
WalkMe is easy to build & test. Content is fully customizable to meet customer needs, including the "look and feel" of the tool. WM Insights is an extremely powerful and valuable component of the tool as it allows for visibility into not only ROI of solutions built but also insight into the requests users are searching to help builders meet end users where they need the help most.
What do you dislike about the product?
At times the tool can be a little glitchy and require more technical intervention than pitched. While identifying elements via "point and click" is sufficient a majority of the time, there is a need for builders to be somewhat tech-savvy to be able to troubleshoot without the assistance of WM.
What problems is the product solving and how is that benefiting you?
WalkMe is helping to promote new system functionality and help end users learn about the tool. We are also utilizing Smart Tips & Validation to help fill gaps in SuccessFactors system functionality to address data quality issues faced previously.
The Best user guidance for the new users of any application / product
What do you like best about the product?
No Coding. All user diagrams wil represent with flow diagrams
What do you dislike about the product?
Implementing loops is difficult in walk me
What problems is the product solving and how is that benefiting you?
Investing time for train the new users on the new features / product
Solving problems with WalkMe
What do you like best about the product?
The ability to address a wide range of business and user needs while helping users learn as they go.
What do you dislike about the product?
There are inevitably some features that I desire that WalkMe does not currently have, but overall, I'm impressed with their platform and solutions.
What problems is the product solving and how is that benefiting you?
Awareness of business critical information and promotions, completing complex processes that span multiple applications, driving new user adoption.
An amazing tool that I’ve had the pleasure of using for over a year now!
What do you like best about the product?
WalkMe offers a user friendly design that is very intuitive and easy to use. This helps to simplify onboarding and navigation and the step-by-step guidance helps to greatly improve task efficiency. The 'Smart-Tips' and 'Walk-Thrus' strike the perfect balance of offering support to employees without being too intrusive.
What do you dislike about the product?
There isn't much bad things I could say about WalkMe, the only improvement that could benefit would be better element capturing with cross domain iframes as I've often encountered problems with these.
What problems is the product solving and how is that benefiting you?
Training: WalkMe helps to offer better onboarding experiences for new starters and also helps to guide users where needed.
Multi Language: With colleagues in different countries, WalkMe allows for the current built content to be translated and easily depolyed.
Internal Communications: WalkMe can help push out important shoutouts to employees so that they are informed and the correct information is communicated.
Multi Language: With colleagues in different countries, WalkMe allows for the current built content to be translated and easily depolyed.
Internal Communications: WalkMe can help push out important shoutouts to employees so that they are informed and the correct information is communicated.
Best DAP product out there!
What do you like best about the product?
I love how Helpful Walkme as a product is, I know HTML is easy but I am someone who hadn't worked with HTML before and had to start working with it for better utilization of Walkme. With the resources and community available anyone can DAP now! Users don't need to be tech savy, it is a very DIY type of application and anyone can learn it easily by just working through the editior and insights - Leraning through expereince. I wouldn't recommed any other product for DAP.
What do you dislike about the product?
100% Integration with your product/website is sometimes tricky specially if you are hosted via third party platforms - in these cases you then get completly restricted from using the walkme features for those parts of yyour products.. there is some workarounds which is good. But it would great to be able to integrate and use ALL of walkme features.
What problems is the product solving and how is that benefiting you?
Instead of taking 500 1:1 meetings we just need to make one walkthrough and the work is done! We also have firsthand vidusalization of how it is impacting our users and helps identify Pain points.
Something went wrong in our product? it's so easy to find the bug now with the help of Session playback - Instead of spennding hours of resource in trying to re-create an issue we can just go through the sessions. Overall it is revolutionalry in terms of providings users insights.
Something went wrong in our product? it's so easy to find the bug now with the help of Session playback - Instead of spennding hours of resource in trying to re-create an issue we can just go through the sessions. Overall it is revolutionalry in terms of providings users insights.
DAP but make it pretty and easy
What do you like best about the product?
The UI is super easy to use and build content out of. It's simple, yet pin pointingly designed in a way where you have EVERYTHING that you need, either a mouseclick or a menu away. The new rule engine is just super logical and is structured in the same way as a creators thought process.
Additionally, the level of support when encounting the rare issue is unparalleled, it's almost a joy reaching out for support, have you ever felt like that before?!
Additionally, the level of support when encounting the rare issue is unparalleled, it's almost a joy reaching out for support, have you ever felt like that before?!
What do you dislike about the product?
If i was to nitpick, there are a few occasions where the link between the browser and the editor gets disrupted, which is annoying, but nothing a click or two can't fix.
What problems is the product solving and how is that benefiting you?
In our business, we have an incredibly powerful application for our users to support them in managing their workloads, the issue we found prior to WalkMe was that so many functions were being depreciated, or that there were service desk tickets being submitted because the user wasn't able to quickly find relevant training material to understand a process and that it was working by design. WalkMe eliminates that obstacle by having digital, consistently updated training material that isn't only hands on , it's readily available for the user to access, or even when a user starts to stray off course from a process.
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