WalkMe DAP
WalkMeReviews from AWS customer
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WALKME..... An incredible and outstanding tool i must recommend.
What do you like best about the product?
Walkme is an incredible and powerful tool i must recommend. It has been of great help to us since it helps us to find solutions to our problems. It provides fantastic options to create tutorials and guidelines. I love how simple and easy it is to implement and get started. At the moment of need, Walkme provides a very clear and comprehensive guidance.
What do you dislike about the product?
I'm glad that all our issues were solved by Walkme technical support team so nothing to mention as a dislike about it at the moment.
What problems is the product solving and how is that benefiting you?
Walkme has numerous features and it's so easy and simple to use. No training required. With Walkme, teams can achieve their organization's goals thus increasing productivity. It also helps to provide real-time assistance to my users.
How much we LOVE WalkMe
What do you like best about the product?
Our primary user and audiance are front lines associates and they use it everyday for difficut process and procedures that happen each day.
What do you dislike about the product?
At this time, nothing comes to mind. We love it
What problems is the product solving and how is that benefiting you?
Decrase seat time for new hires so we ddont have to teach them to remember everything. Also, speed to profiencecy
Integrated Learning Systems Specialist
What do you like best about the product?
I love the ability to offer users just-in-time support as well as automation. The WalkMe Editor is easy to use and offers a considerable amount of freedom/creativity if you want to leverage CSS. Our CSM Ty, is responsive and assists with escalated support when needed.
What do you dislike about the product?
Tracking users across systems is difficult if you don't use IDP. Our company leverages multiple methods which prevents IDP.
What problems is the product solving and how is that benefiting you?
Reducing time to proficiency and errors.
Increase efficiency with automation.
Increase user adoption of applications and self-service.
Increase efficiency with automation.
Increase user adoption of applications and self-service.
Great DAP support
What do you like best about the product?
Thea community and solutions support. People sharing their own solutions and walkme's various promotion of intresting ways of configuring their own solutions.
What do you dislike about the product?
It has a steep learning curve. You do need to know CSS & JQuery for special configurations.
What problems is the product solving and how is that benefiting you?
User enablement and product adoption.
Works Great!
What do you like best about the product?
WalkMe has great Customer Service and Support. Whenever I have had an issue they have been prompt in providing a solution. They also may show some alternative solutions that I had not thought of to convey my messaging.
What do you dislike about the product?
There is a little bit of a learning curve but builders can usually come on line quickly.
What problems is the product solving and how is that benefiting you?
It is making it faster for our employees to find answers to their questions in the feild.
WalkMe Review
What do you like best about the product?
The tecnical support team. Awesome team and do a lot of great work to get WalkMe launch
Great Customer Success team
The site provides valuable insight to how people interact with the site
Walkthrough really helpful
Great abality to see interaction with site and make business based decision on how to improve
Impementation team was awesome
Great Customer Success team
The site provides valuable insight to how people interact with the site
Walkthrough really helpful
Great abality to see interaction with site and make business based decision on how to improve
Impementation team was awesome
What do you dislike about the product?
Consider having a dashboard that links to all the different sites. This can be cumbersome at times to remember all the different sites that you need to login to. From a users perspective WalkMe is very user friendly. On the build side it can be diffcult at times with all the elements required to add content.
What problems is the product solving and how is that benefiting you?
WalkMe is solving onboarding new users to a B2B commerce site
Great application to escape long releases
What do you like best about the product?
How easy it is to use and how fast you can release new flows
What do you dislike about the product?
Some functions are somewhat hidden, like automation for returning to previous step
What problems is the product solving and how is that benefiting you?
Customer satisfaction
Excellent tool
What do you like best about the product?
Able to make material savings in engineering effort + massively accelerate the process of getting relevant, properly targeted content in front of our customers
The team at WalkMe too is extraordinary to work with.
The team at WalkMe too is extraordinary to work with.
What do you dislike about the product?
Only gripe would be the documentation could be better-- there's a lot of features & to get up & runnin
What problems is the product solving and how is that benefiting you?
Engineering backlog is a big problem & content interventions are valuable to have but not valuable to allocate an engineer to biding. We can decouple content writing from engineering/deployment workflows which is a huge operating win
Workstation is a great onboarding tool.
What do you like best about the product?
It's been a quick learnig curve to learn how to start using and building content for Workstation. We have enjoyed piloting with our user groups and are excited to launch officially very soon. The functionality supports our new employee onboarding journey and the integrations are a powerful feature in the Enterprise Search.
I like how the different types of content are availble within Workstation as well as the compatibilty with traditional WalkMe content such as SmartWalkthroughs.
I like how the different types of content are availble within Workstation as well as the compatibilty with traditional WalkMe content such as SmartWalkthroughs.
What do you dislike about the product?
Workstation has limited customizable features which doesn't allow for a lot of branding. It is also a little limited with how content can be organized.
WalkMe content build has been a little slow for us as there are lot of things that can stop walkthroughs from working correctly.
Overall though I'm happy with the way our WalkMe project has been progressing.
WalkMe content build has been a little slow for us as there are lot of things that can stop walkthroughs from working correctly.
Overall though I'm happy with the way our WalkMe project has been progressing.
What problems is the product solving and how is that benefiting you?
Workstation: Creating a single source of truth for our onboarding journey for new employees coming into the organization. We putting everything a new employee should need in their first few days/weeks into one tool.
WalkMe: Ramping up new employees in new processes for our Operations teams.
WalkMe: Ramping up new employees in new processes for our Operations teams.
A seamless tool for users like me
What do you like best about the product?
I like the following important while using WalkMe:
*Integrating it into the webpage is very much seamless.
*It can be tailored easily for both experienced users and beginners.
*It allows easy content creation and management for creators.
*It provides analytical tools for performance evaluation.
*It provide easy to use user interface.
*Their customer support is also very good.
*Integrating it into the webpage is very much seamless.
*It can be tailored easily for both experienced users and beginners.
*It allows easy content creation and management for creators.
*It provides analytical tools for performance evaluation.
*It provide easy to use user interface.
*Their customer support is also very good.
What do you dislike about the product?
I dislike the following things while using WalkMe:
*It requires some adjustments for complex websites.
*Initially, implementation of this tool was not easy for me.
*WalkMe's support team helps me in issue resolution.
*It requires some adjustments for complex websites.
*Initially, implementation of this tool was not easy for me.
*WalkMe's support team helps me in issue resolution.
What problems is the product solving and how is that benefiting you?
It helps me in following purposes:
*Helping me in boosting digital engagement and self-service on the website.
*Using it as a part of onboarding journey for customers for offering a step-by-step guidance.
*It has significantly reduced our workload for customer operations and marketing.
*We use it for handling daily support queries.
*It helps us to simplifies on-screen guidance for new platform introductions.
*Helping me in boosting digital engagement and self-service on the website.
*Using it as a part of onboarding journey for customers for offering a step-by-step guidance.
*It has significantly reduced our workload for customer operations and marketing.
*We use it for handling daily support queries.
*It helps us to simplifies on-screen guidance for new platform introductions.
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