Tray Universal Automation Cloud
Tray.ioExternal reviews
155 reviews
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Tray review
What do you like best about the product?
It's a reverse ETL tool with drag and drop features so it can accommodate a lot
What do you dislike about the product?
There's definitely a learning curve while figuring out some functionality
What problems is the product solving and how is that benefiting you?
Tray was helping to orchestrate data pipelines that couldn't be solved with an ETL tool alone
Powerful tool with great UI features to make automation easier
What do you like best about the product?
The UI is great in my opinion! I love being able to clearly follow a diagram that shows how the pieces interact with eachother and being able to drag-drop is fantastic. Tray is one of the few/rare tools that allows for quick start-up and is overall intuitive so that junior technical staff can hop in and field some requests with little training.
What do you dislike about the product?
Overall, we really love the Tray platform. The cost is a consideration, but have not found a tool to do the job better.
What problems is the product solving and how is that benefiting you?
Tray is great for mapping APIs to work efficiently together. We've used it for projects like Gift Card Platform migrations so that numbers from our legacy system could still be checked/validated/redeemed.
It is ease to use and very trustworthy
What do you like best about the product?
The workfllow they have to design the business requirement.
What do you dislike about the product?
Somtimes the flow looks busy. But when you do expand and colaps. It will work.
What problems is the product solving and how is that benefiting you?
We are using to update the payment.
An experience that continues to improve
What do you like best about the product?
I enjoy the interface and how you can use the connector snake to map values. It's also really powerful and is constantly improving. I've used Tray for a few years now and it's constantly improving and becoming more innovative. It's also cut down on a lot of development time.
What do you dislike about the product?
The downside of Tray is if you dont have embedded it's limiting to the capabilities of your workflow.
What problems is the product solving and how is that benefiting you?
automating internal business processes and integrations. It cuts down our development time and dedicated resources to build hardcoded integrations.
Tray makes it easy to automate workflows between technologies in a scalable way
What do you like best about the product?
I like using Tray. I've been a user since the beginning! The UI has received many updates and they've all been really helpful. I like that you can create a workflow, easily copy it and repurpose it for other services. It because of the powerful template capabilities and nodes that we were able to scale our data sync service to our own customers!
The success of implementing Tray in our business has enabled us to increase customer satisfaction, rentention, and close deals without the need of high effort and expensive code creation. It's a great low/no-code platform.
Their support has also been instrumental in our success. It's much appreciated!
The success of implementing Tray in our business has enabled us to increase customer satisfaction, rentention, and close deals without the need of high effort and expensive code creation. It's a great low/no-code platform.
Their support has also been instrumental in our success. It's much appreciated!
What do you dislike about the product?
Currently I'm not experiencing any downsides; however, I've only ever used Tray.io, with some minor experience using Zapier, Workato, and MS Logic Apps. With my limited experience of similar platforms, I don't know if I'm missing out on something but Tray suits our needs and is reasonably priced so I haven't had any reason to dive into other platforms so far.
What problems is the product solving and how is that benefiting you?
- Data sync between various CRM platforms and UserVoice
- Scalable, repatable processes no matter the volume
- Integration testing
- R&D
- Scalable, repatable processes no matter the volume
- Integration testing
- R&D
Powerflow integration workflows
What do you like best about the product?
We receieved great support from Jash, an architect who helped us build out initial workflows. There are a lot of different connectors that will allow you to integrate with lots of different services.
What do you dislike about the product?
Customer support with the support team via email was not instant and it was some times dragging on for days due to timezone differences sending 1 message per day back and forth. This may have changed now as this was based on experiences a couple of years ago.
What problems is the product solving and how is that benefiting you?
Tray.io allowed us to automate sending messages into Slack off the back of webhook events. It also enabled us to sync employee data from a HR system into our system.
Great tool for rapid development and agility
What do you like best about the product?
The pre-built connectors make authenticating and using APIs a snap. It is very easy to make quick changes, test them, and get value immediatly.
What do you dislike about the product?
As with any product there are sometimes things I think can be better, but overall it is easy to find workarounds for things if needed.
What problems is the product solving and how is that benefiting you?
Integrating with a variety of platforms in a common way.
Automation Made Easy
What do you like best about the product?
-So many connectors, very easy to get connected and setup
-So much flexibility with branching and looping
-No-Code/Low-Code/Lotta-Code all in one place.
-Far more flexible than Zapier while also not being as easily accesible to those outside Operations.
-Mandatory Foldering
-Incredibly helpful Support Community
-Daily/weekly/monthly tasks become one time builds
-So much flexibility with branching and looping
-No-Code/Low-Code/Lotta-Code all in one place.
-Far more flexible than Zapier while also not being as easily accesible to those outside Operations.
-Mandatory Foldering
-Incredibly helpful Support Community
-Daily/weekly/monthly tasks become one time builds
What do you dislike about the product?
-Things that feel like out of the box stuff isn't there. Delay nodes longer than ten minutes and the like, easily done in Zapier but not here.
-Usage Based Pricing Model (but everyone uses that nowadays)
-Usage Based Pricing Model (but everyone uses that nowadays)
What problems is the product solving and how is that benefiting you?
Tray solves lead routing/alerting/data manippulation and cleanup process for us with ease.
Great partner for Risk, Vulnerability, and Incident Management automations
What do you like best about the product?
We primarily utilize Tray.io for our Risk, Vulnerability, and Incident Management automations. The platform offers an array of tools and integrations that enable us to swiftly respond to various situations. While it provides valuable functionalities, there are instances where developing the right solution can be a bit complex. However, we appreciate that the Tray.io team is actively working on improving user-friendliness, and regular updates are helping to address this concern.
What do you dislike about the product?
Some integrations can be less intuitive, demanding a more in-depth understanding of the tools to effectively implement them. Despite this, Tray.io remains a reliable and powerful automation platform for streamlining our processes in Risk, Vulnerability, and Incident Management.
What problems is the product solving and how is that benefiting you?
Tray.io helps us with the integration of tools and the automation of repetitive steps that require more attention when scaling or resolving an incident. It's causing a great improvement on the resolution times.
Ease of use and variety of app connectors supported
What do you like best about the product?
Drag, drop and configure. It's as simple as that.
What do you dislike about the product?
We have experienced some failures in certain connectors.
What problems is the product solving and how is that benefiting you?
Quick integration of over hundreds of apps. Being a startup, completing PoCs quickly for various apps is crucial to us (Read as releasing an app's integration in a week's time)
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