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Great tool to offset missing features of other services
What do you like best about the product?
The interface is fairly easy to use and has a lot of capability. The company is also very helpful when you get stuck or need help. I've used Tray.io at 2 companies now and it's allowed me to offload previous manual tasks to Tray.
What do you dislike about the product?
It can take a little bit of time to use Tray in the way that works best. My initial workflows were very simple and I still don't fully grasp some of the more advanced functionality.
What problems is the product solving and how is that benefiting you?
Reducing the number of manual tasks performed by IT or other business teams. It is also helpful with offboarding as some services don't have automatical deprovision via SCIM.
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Automation without coding
What do you like best about the product?
Tray.io allowed me to automate processes without coding. Just using the user interface I was able to retrieve and send information making HTTPS requests calling APIs, create Slack interactions to send messages and gather answers, and maintain data up to date in different systems previously isolated.
Presenting the workflow visually also helps others to understand it and modify it.
Presenting the workflow visually also helps others to understand it and modify it.
What do you dislike about the product?
When becoming an advanced user, the UI may be perceived as slow. There are some UI improvements that need to be in place to make it easier to navigate big workflows. The ability to collapse and expand loops would be appreciated, and having more granular access controls would allow sharing workflows with the appropriate people.
What problems is the product solving and how is that benefiting you?
I was able to automate documentation management reviews and approvals bringing together Slack, Emails, Confluence, and Jira.
I created a training through Slack relying on Slackbot interactions, guiding the users and presenting them information according to the interactions.
I was able to dump and process large datasets that were accessible through APIs.
Enriching information is also possible and quite important when dealing with incidents.
I created a training through Slack relying on Slackbot interactions, guiding the users and presenting them information according to the interactions.
I was able to dump and process large datasets that were accessible through APIs.
Enriching information is also possible and quite important when dealing with incidents.
Great automation platform
What do you like best about the product?
Really easy to use with drag and drop JSON mapping. The support team is awesome, always prompt in getting back to my questions and providing great advice and direction!
What do you dislike about the product?
I haven't really come across anything I don't like
What problems is the product solving and how is that benefiting you?
Data from our Greenhouse to ADP to simplify new hire data handling and ADP to Google and OneLogin to have ADP be our directory of truth
Easy to use. Great resources to get started. Most importantly highly effective.
What do you like best about the product?
Intuitive design and great integration choices
What do you dislike about the product?
There are not as many integrations choices as needed.
What problems is the product solving and how is that benefiting you?
Tray.io has helped us streamlines our workflows for Finance, Customer Suppot, and Development
Tray is an amazing platform to integrate systems
What do you like best about the product?
I like the way you can easily connect several platforms in real time. You can integrate your data across all the systems your company uses in just a few hours.
What do you dislike about the product?
Some UI adjustments just make more difficult the navigation in the builder, especially when we work with huge flows it's so complicated to navigate across all the steps and components.
What problems is the product solving and how is that benefiting you?
I'm using real time inegrations, like salesforce with moodle, survey monkey, etc.
I can quickly integrate some systems (especially the ones that have already a component in tray.io).
I can quickly integrate some systems (especially the ones that have already a component in tray.io).
Recommendations to others considering the product:
I recommend tray.io to connect platforms in real time
The solver of all integration problems
What do you like best about the product?
Versatility - you can use Tray to connect literally anything that can be connected via connectors or APIs. The sky is the limit.
What do you dislike about the product?
With great power comes great responsibility! It's hard for users to know how to make the most use of this powerful platform.
What problems is the product solving and how is that benefiting you?
Connecting disparate marketing/sales/support systems and building homegrown solutions to complex problems. Benefits: Ease of use, ease of maintenance and independence from engineering resources
Great tool for connecting applications
What do you like best about the product?
Tray's UI is easy to understand but robust enough to create the necessary connections between your applications. The interface that you use to build out your workflows is both intuitive and friendly to your eyes. The support team there has been very helpful with getting my workflows set up and debugged.
I'd also like to call out the Tray academy which has some useful videos set up to get you up. It starts with the basics and gets more advanced with so much information available for you to self-serve.
By learning this tool, you'll gain an understanding of APIs in general and be able to connect to a variety of APIs.
I'd also like to call out the Tray academy which has some useful videos set up to get you up. It starts with the basics and gets more advanced with so much information available for you to self-serve.
By learning this tool, you'll gain an understanding of APIs in general and be able to connect to a variety of APIs.
What do you dislike about the product?
The learning curve can be a bit high without support but they have a decent amount of help articles to make up for it. If the interface does not map to current aspects of an API you want to connect with, you may need to wait for Tray to update their connection with said API.
What problems is the product solving and how is that benefiting you?
When certain integrations between applications don't support your use case, you can use Tray to custom build your integrations directly with the applications API. Tools like Zapier can help with creating connections between applications but they are nowhere near as robust as something like Tray. The amount of events that can be created + customizable workflows is endless.
Recommendations to others considering the product:
Definitely check out the Tray.io community and academy to get a lay of the land.
Powerful and Flexible low code automation
What do you like best about the product?
When we're integrating systems, it rarely goes perfectly. Often small differences in data format or edge cases would prevent us from using other automation platforms, or introduce a large number of errors downstream.Tray provides access to logic and full code snippet execution to ensure that we can always make our workflows function correctly, even if may end up a bit more technical. This ability to jump into a more advanced workflow when needed is key to ensuring we can always use Tray to automate.
What do you dislike about the product?
Though it's improving all the time, Tray's trigger library is limited compared to something like Zapier. This isn't necessarily a problem as zaps and other automation platforms can trigger tray workflows easily via webhooks, but it is an extra step.
What problems is the product solving and how is that benefiting you?
Sales ops automation, quote to cash, and data migration
Easy to use with powerful results
What do you like best about the product?
UI is clean and simple; there are so many connectors that are valuable
What do you dislike about the product?
for some of the features, if you do not understand how APIs work, you need to do a lot of self-learning
What problems is the product solving and how is that benefiting you?
connecting enterprise platforms with custom solutions - I don't need to rely on certain products just because they have an integration with XYZ
Great automation tools
What do you like best about the product?
The system has a powerful set of tools for interacting with APIs. So far I have been able to accomplish everything I set out to do with it.
What do you dislike about the product?
The price is relatively high for our use case. There are some buggy issues here and there where nodes dont work as expected. Also, support is slow to respond now that we are live. During our trial, support was very responsive and participative. That set expectations pretty high. Makes sense why that would have to change, though.
What problems is the product solving and how is that benefiting you?
We use tray to interact with third party APIs to accomplish several different goals. One of the integrations we have built is directly responsible for revenue generation. We also use it to push reporting data to decision makers via Slack.
Recommendations to others considering the product:
Spend time during your trial to get a working POC. That's the only way to know if it will meet your needs.
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