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External reviews

151 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Great product with lots of room for growth

  • May 17, 2023
  • Review verified by G2

What do you like best about the product?
Easily create an automation workflow and set it up.
Troubleshooting and Slack communication is very active and helpful
What do you dislike about the product?
Limitations like data storage limits and file size limits.
Sometimes the connectors are out of date, so offering raw/manual options on all connectors will be helpful.
What problems is the product solving and how is that benefiting you?
Easily to spin up a server to automate a solution without needing to deploy a solution.
Easy to iterate on the solution and has helpful logging of events for troubleshooting.


    Piyush P.

Great platform. Very flexible.

  • May 17, 2023
  • Review provided by G2

What do you like best about the product?
Tray allowed us to move quickly to test out different integration approaches and partnerships. Without it, learning and Develpoment on new platforms created roadblocks.
What do you dislike about the product?
A few things were challenges. On our side as it was not globally available yet when we started using it we had to limit na until other centers were added. That's resolved now.
What problems is the product solving and how is that benefiting you?
The ability to enable our customers to flow data from their systems to our platfrom.


    Jacob W.

10x your productivity

  • March 17, 2023
  • Review verified by G2

What do you like best about the product?
Tray.io is extremely easy to use and very stable. It simplifies complex data integration / ETL tasks by providing a transparent, reliable glue layer between systems. The confidence and increased speed of development this provides will quite literally 10x your productivity.
What do you dislike about the product?
Log and error management still needs some work. Currently, we use the Slack integration to broadcast error notifications in realtime; otherwise, it's too easy for workflows to fail silently.
What problems is the product solving and how is that benefiting you?
We use Tray for ETL and integration between many internal and 3rd party systems. In the modern era of Open APIs, interoperability is paramount. Tray makes this extremely easy.


    Connor T.

Effectiveness of a complex, sophisticated tool, but extremely user friendly!

  • March 06, 2023
  • Review verified by G2

What do you like best about the product?
Our AM team is incredibly responsive and helpful. Tray routinely has webinars for both new and pre-existing feature that enhance our team's understanding of the paltform. On top of that, Tray's platform is straightforward to learn and use, even for those in non-developer roles.
What do you dislike about the product?
There isn't anything I don't like about the Tray platform. If there's anything we don't know how to do, our AM team is very responsive or their documentation clearly defines and explains what we're looking to do.
What problems is the product solving and how is that benefiting you?
The Tray platform connects our entire financial ecosystem (5+ systems). On top of that, we're starting to utilize the Tray platform for more niche solutions outside the finance department.


    Jason A.

My weapon of choice

  • March 01, 2023
  • Review verified by G2

What do you like best about the product?
The breathe of tools available, the documentation, the templates that if don't exactly fit will give you ideas for how to implement problem solving solutions.
What do you dislike about the product?
Whilst the step logging is great and alerting workflows useful sometimes I just want to see a text log of everything firing , or not, and access it from outside the platform.
What problems is the product solving and how is that benefiting you?
* Real time ochestration of team collaboration between disparate business groups who want to stay in their own tools, for instance Asana (PM) and Jira (Dev).

* Optimising and standardising working practices of e-Commerce business (Store, Inventory, Freight, CRM)


    Sarvesh P.

Most adaptable and solid feature for automation and collaborating

  • January 31, 2023
  • Review provided by G2

What do you like best about the product?
It is one of the most excellent and intuitive tools for the assortment of data, arranging and sending them through various servers and other integrated platforms. The software Tray.io also supports assimilation with multiple connectors. The software also includes some features for designing and creating all the workflow processes required for completing tasks.
What do you dislike about the product?
Sometimes the documentation procedure in this platform is a little bit slow or lags when using integrated connectors. Deploying integration with some heavy software is laggy in the workflow.
What problems is the product solving and how is that benefiting you?
Many of our workflow processes are automated with this platform's fantastic features, which made it easier for my team to work more accurately. The software was excellent and helped us remove all the issues and barriers we experienced while integrating.


    Computer Software

Good

  • January 13, 2023
  • Review verified by G2

What do you like best about the product?
Facility to build and debug with a good speed
What do you dislike about the product?
Don’t have automated tests and ci/cd integration
What problems is the product solving and how is that benefiting you?
Integration between systems


    Jacques M.

Extremely powerful platform

  • January 10, 2023
  • Review verified by G2

What do you like best about the product?
The fact that the platform allows you to easily and quickly implement a solution that would much longer through coding.
What do you dislike about the product?
There are still some limitations on some of the connectors, but you can still set up your custom http query.
What problems is the product solving and how is that benefiting you?
We need to quickly ramp up and proof certain solutions and Tray.io is perfect for this scenario. It also allows us to easily implement new Production solutions.


    Information Technology and Services

Low Code - Intuitive - helpful community - wonderful support!

  • January 09, 2023
  • Review provided by G2

What do you like best about the product?
I like being able to perform complex functions with data by connecting platforms in an effortless environment. I also love how open the tray community in slack is. How many companies have a slack community that's public AND have a product feedback channel?
What do you dislike about the product?
There isn't much to dislike. Sometimes something doesn't work out in a solution but there's almost always a workaround and there's always someone around to help you find that answer/solution you're looking for. The things i dislike are mostly due to how APIs are architected with the platforms you're using when building out tray workflows and solutions.
What problems is the product solving and how is that benefiting you?
Tray is reducing the effort needed to build integrations and in turn reducing barriers for our customers.


    Computer Software

Robust and flexible workflow automation tool

  • January 07, 2023
  • Review verified by G2

What do you like best about the product?
The flexibility of the platform is unmatched! It's also relatively simple to use. Everything is composed visually, which helps with organizing and tracking workflows.
What do you dislike about the product?
Auditing/troubleshooting a workflow is more complicated than it needs to be. There is no way to easily track references between steps in a workflow without checking each step for a reference.
What problems is the product solving and how is that benefiting you?
Tray.io is eliminating much of the complexity of integration and process automation without limiting functionality. It allows my team to set up automations for clients that enable their businesses.