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External reviews

151 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Events Services

Excellent iPaaS platform

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
Easy to use, visual programming platform for intricate, involved integrations. Easy to use, visual programming platform for intricate, involved integrations. Easy to use, visual programming platform for intricate, involved integrations
What do you dislike about the product?
Onboarding process takes time - but overall great experience. Onboarding process takes time - but overall great experience. Onboarding process takes time - but overall great experience
What problems is the product solving and how is that benefiting you?
We are taking data collected by our platform and syncing with other systems of record. Benefits include enterprise-grade platform and security and scalability. Also very agile in terms of connector development and deployment
Recommendations to others considering the product:
Great platform worth a shot


    Education Management

Tray.io review

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
It's a suitable tool for simple workflows and easy integrations.
What do you dislike about the product?
- It lacks the creation of separate environments and promotion of changes.
- When idle, it continues to make a lot of network requests, and I think this consumes a lot of resources when working on multiple tabs.
- Sometimes there are conflicts when different users try to edit the same workflow, and the warning is not very informative.
- The interface to check the logs sometimes is very slow. The navigation inside the workflows is ok but not enough with large workflows. The new builder is faster, but there is a lot of unused space between connectors; this is not comfortable working with large workflows.
- I usually have to export the JSON for different versions because It also lacks proper control versioning.
- Some connectors have a manual error handling configuration, but it doesn't work at all, only for a specific connector (HTTP); then why is it available for other connectors (callable, script) where this is not supported?
- The edition of input schemas for callable workflows doesn't work well because the edition of an existing schema is almost always restricted; As a workaround, I have to download the JSON, make the changes manually and upload them again.
- Some connectors struggle to work well depending on the version; this is not desirable for production workflows which are not very open to modifications, I don't really wan't to be checking if a connector have the proper or latest version to be sure it will work ok.
- There is not a way to organize workflow with related purposes, tags are not enough, a folder structure is not available either.
- It's difficult to trace how workflows are linked to other callable workflows. This kind of maps have to be build externally
What problems is the product solving and how is that benefiting you?
Integrations with different partners and tools. Debugging is easy. There are a lot of connector for multiple purposes.


    Darek L.

Flexible integration tool with fantastic support

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
The hands-on support walking through integration requirements and supplied documentation is the best I've seen. The tool itself is great and can branch with conditions as needed. Not sure I've seen anything it can't do.
What do you dislike about the product?
It requires some studying up and technical ability to learn. Not as complex as MuleSoft, but as it is more flexible than a tool like Zapier, it is more complicated to learn.
What problems is the product solving and how is that benefiting you?
Data transport from our business to Partners, data conversion, error handling.


    Construction

Tray Review

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
The people we worked with were very helpful
What do you dislike about the product?
Our needs were not quite a match with what tray can do
What problems is the product solving and how is that benefiting you?
We were trying for automation of our POs and order entry. Our POs can be read and downloaded into a spreadsheet to be copy and pasted.


    Information Technology and Services

Tray gets the job done

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
I love that Tray connects to just about everything. If you have an application with an API, it's likely tray can link to it.
What do you dislike about the product?
Tray does go down relatively often, in comparison to other applications my company uses. And the fixes are not always super fast.
What problems is the product solving and how is that benefiting you?
We are trying to solve the problem of connecting multiple applications across multiple domains. Tray allows us to centralize some workflows


    Information Technology and Services

Tray helps us automate tickets!

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
I love that tray connects to all of our 60+ zendesk instances to help us automate ticket flow
What do you dislike about the product?
can be a bit slow at times and does go down occationally
What problems is the product solving and how is that benefiting you?
we have WAY more systems than we can manually manage. Tray helps us move and change data in all of our systems with very little custom code


    Information Technology and Services

Reveneer

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
The people who work at Tray are the best part of the team. The product is great but it has bugs and flaws. Those would 100% be problematic if they lasted more than a few moments. The people at Tray, Karyna Yehorova, and Conor Kogler are the best of the best; make it what it is. Any tool can do ETL, but not every company has the service and dedication Tray does.
What do you dislike about the product?
Not too much about the tool has faults. The product is fantastic and constantly delivers what I need. I would say the only downside is the debugger is kind of slow.
What problems is the product solving and how is that benefiting you?
We needed to connect various sources of data into 1 central record of truth


    Computer Software

Good product

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
Tray.io worked great as a workflow automation system. It handled everything that my organization needed.
What do you dislike about the product?
I found that it was relatively complex to build out what I needed. When it worked, it worked, but I would have required plenty of additional time with a CS resource to really be able to use it to its full potential.
What problems is the product solving and how is that benefiting you?
Mockups for demos, internal process automation


    Computer Software

Very Helpful for our Integrations and Visibility

  • October 26, 2021
  • Review verified by G2

What do you like best about the product?
I like the ability to be able to see clearly the path of the trigger and where it was successful or where it failed. Easy to learn and use on the fly when someone is encountering an issue with our app.
What do you dislike about the product?
I really don't have any negatives to express. It is a major improvement from Zapier which we were using prior to Tray with our integrations.
What problems is the product solving and how is that benefiting you?
Being able to release standardized and custom integrations for our customers.


    Education Management

Tray is great - it's easy to use and flexible to accommodate our custom workflows

  • October 26, 2021
  • Review provided by G2

What do you like best about the product?
I like that tray has all the connectors we need and has flexibility to write scripts to be even more custom.
What do you dislike about the product?
The things I dislike are that it doesn't have good functionality to follow a release promotion process and doesn't have better access controls for different groups but both of these are being addressed with upcoming features.
What problems is the product solving and how is that benefiting you?
We don't want to write custom code to support unique workflows for different partners. Tray allows us to write custom workflows and integrations between our internal tools - sometimes just a POC with tray.io can save us a lot of time.