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Great and knowledgeable experience
What do you like best about the product?
Its robust analytics capabilities, comprehensive customer data integration, and advanced marketing automation features. The platform's ability to provide actionable insights for targeted marketing campaigns and customer engagement strategy. Really liked it.
What do you dislike about the product?
Sometimes it takes a little longer but other than that it's great tool
What problems is the product solving and how is that benefiting you?
The platform's ability to provide actionable insights for targeted marketing campaigns and customer engagement strategies. It is making a job easier when it comes to look at insights of data.
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A Great Company
What do you like best about the product?
It's an easy to use product that helps enhance your work while also providing a number of features for all of your employees, or yourself.
What do you dislike about the product?
It is more technology than human-based. But the product continues to help humans improve.
What problems is the product solving and how is that benefiting you?
Understand the market, search keywords, help identify problem areas, etc.
Review of SAS Customer Intelligence 360
What do you like best about the product?
I like the customer mapping features eased put pretty well in the platform.
What do you dislike about the product?
Sometimes lags a bit and need to be reloaded which makes me lose data on my template, if any.
What problems is the product solving and how is that benefiting you?
- Giving a detailed analysis per user.
- The segmentation really helps to create very personalized Marketing automation strategies.
- The segmentation really helps to create very personalized Marketing automation strategies.
SAS Review
What do you like best about the product?
Very easy to use, easy to integrate with the system and implementation with multiple features with daily usages and the best part is the customer support!!!!!!!!!!!!!
What do you dislike about the product?
Nothing as of now!!!!!!!!!!!!!!!!!!!!!!!!
What problems is the product solving and how is that benefiting you?
it helped me to integrate with dashboard for insights
game-changer for our marketing strategy.
What do you like best about the product?
it is a Comprehensive Data Analytics platform provides data analytics capabilities, allowe us to use deep insights into customer actions & campaign performance.
User-Friendly platforms The interface is easy to navigate, making it accessible to all team members.
User-Friendly platforms The interface is easy to navigate, making it accessible to all team members.
What do you dislike about the product?
It was all good nothing specific as such
What problems is the product solving and how is that benefiting you?
Data Silos & Integration Challenge-
it integrates data from all various sources, breaking down graps & providing a clear view of customer data. This integration helps marketing teams can get comprehensive and real time customer information, leading to more correct decision-making.
it integrates data from all various sources, breaking down graps & providing a clear view of customer data. This integration helps marketing teams can get comprehensive and real time customer information, leading to more correct decision-making.
A fantastic tool for creating custom reports
What do you like best about the product?
BI reporting, ad serving, inventory forecasting.
What do you dislike about the product?
Technical issues with websockets and mobile integration prevents setup for production
What problems is the product solving and how is that benefiting you?
To orchestrate campaigns with easy to understand segmentation abilities.
Honest Review
What do you like best about the product?
The interactive UI and support which is provided during the whole process is commendable and worth trying.
What do you dislike about the product?
Just need to focus more on graphics and latency between switching pages.
What problems is the product solving and how is that benefiting you?
The best thing is they are interacting good with the coustomer with review part.
Digital marketing hub for engaging with customers
What do you like best about the product?
It provides me space to plan all my activities and once that is done then I can manage and see the level of interaction with my customers. It provided me the tracking abilities so that I can improve in areas where interaction was less. I can customize for customers of certain age group or categories. Easiuly , I was able to pull reports. Once i had query, I was able to contact customer care easily and get it resolved quickly.
What do you dislike about the product?
I feel pricing was a bit high for someone like me who is not working on a very large scale.
What problems is the product solving and how is that benefiting you?
Basically I wanted to create contents for different groups of people based on age as their way of interaction is different. So I came across SAS Customer Intelligence 360 which had this feature and it helped me create content and I can see that engagement level is very high now.
Using it on a daily basis
What do you like best about the product?
It seems versatile but we don't use all the features
What do you dislike about the product?
A/B testing, reporting and scheduling is heavily lacking in features
What problems is the product solving and how is that benefiting you?
Sending emails and sending reporting to other systems
A complete MarTech Platform
What do you like best about the product?
A true omnichannel SaaS solution. Offers a lot of of out of the box features and is also customizable for your needs.
What do you dislike about the product?
Only thing that I dislike is the pricing model.
What problems is the product solving and how is that benefiting you?
SAS Customer Intelligence 360 gives us a complete marketing automation tool to deliver relevant customer experience.
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