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Honest Review
What do you like best about the product?
The interactive UI and support which is provided during the whole process is commendable and worth trying.
What do you dislike about the product?
Just need to focus more on graphics and latency between switching pages.
What problems is the product solving and how is that benefiting you?
The best thing is they are interacting good with the coustomer with review part.
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Digital marketing hub for engaging with customers
What do you like best about the product?
It provides me space to plan all my activities and once that is done then I can manage and see the level of interaction with my customers. It provided me the tracking abilities so that I can improve in areas where interaction was less. I can customize for customers of certain age group or categories. Easiuly , I was able to pull reports. Once i had query, I was able to contact customer care easily and get it resolved quickly.
What do you dislike about the product?
I feel pricing was a bit high for someone like me who is not working on a very large scale.
What problems is the product solving and how is that benefiting you?
Basically I wanted to create contents for different groups of people based on age as their way of interaction is different. So I came across SAS Customer Intelligence 360 which had this feature and it helped me create content and I can see that engagement level is very high now.
Using it on a daily basis
What do you like best about the product?
It seems versatile but we don't use all the features
What do you dislike about the product?
A/B testing, reporting and scheduling is heavily lacking in features
What problems is the product solving and how is that benefiting you?
Sending emails and sending reporting to other systems
A complete MarTech Platform
What do you like best about the product?
A true omnichannel SaaS solution. Offers a lot of of out of the box features and is also customizable for your needs.
What do you dislike about the product?
Only thing that I dislike is the pricing model.
What problems is the product solving and how is that benefiting you?
SAS Customer Intelligence 360 gives us a complete marketing automation tool to deliver relevant customer experience.
A reliable customer data management platform
What do you like best about the product?
The product has real-time reporting capabilities and has ability understand customer journey and anticipate customer needs. Ease in implementation and cost effectiveness of the platform makes it convenient especially for small businesses and medium organisations. Customer support services providers are devoted to providing necessary assistance without delay. Unlike other similar platforms this product has unlimited frequency of use.
What do you dislike about the product?
The product has been crucial in our organisation i am fully satisfied with its performance.
What problems is the product solving and how is that benefiting you?
The product has enabled us to continue redesigning and delivering innovative consumer goods by referring to customers choices and wants.
A reliable customer informat.
What do you like best about the product?
Ability of the product to manage customer service workflow and customer community.
Ease of operation and implementation.
The product helps in delivering satisfying experience to customers.
Ease of setting up,robust performance and scalability.
The product ability to strengthen business performance and customer engagement.
Customer care and support services are very convinient.
Ease of operation and implementation.
The product helps in delivering satisfying experience to customers.
Ease of setting up,robust performance and scalability.
The product ability to strengthen business performance and customer engagement.
Customer care and support services are very convinient.
What do you dislike about the product?
The product is adoptable and very cost efficient I cannot complain.
What problems is the product solving and how is that benefiting you?
The product gas enabled us reachout the target customers and drive sales effectively.
Adaptable and regulatory compliance
What do you like best about the product?
The product has value for money due to unlimited implementation and efficiency.
It is Customizable.
The product has excellent machine learning technology.
Reliable customer support services
The product integration ability with other softwares is excellent.
It is Customizable.
The product has excellent machine learning technology.
Reliable customer support services
The product integration ability with other softwares is excellent.
What do you dislike about the product?
The product is better compared to its competitors and ut is very flexible interms of payments.
What problems is the product solving and how is that benefiting you?
The product has enabled us build a deep rooted connection with our customers and
efficiently Measure our customers satisfaction.
efficiently Measure our customers satisfaction.
My review for SAS customer intelligence product.
What do you like best about the product?
The product has a simple user interface that is easy to navigate.
Natural language processing capabilities of the product.
Easy setting of surveys and powerful collection tools.
Reliable customer support services and ease in integration.
Natural language processing capabilities of the product.
Easy setting of surveys and powerful collection tools.
Reliable customer support services and ease in integration.
What do you dislike about the product?
The product has limited customization options.
What problems is the product solving and how is that benefiting you?
The product has enabled us anticipate our customers needs and fulfill them on time.
An innovative marketing product adapted to new technologies.
What do you like best about the product?
How adapted it is to the cloud world and serves as an ideal complement to existing SAS marketing technologies. This makes it an ideal and unique complement to help grow marketing strategies.
What do you dislike about the product?
Having to learn how to use the new product but with all the documentation that exists will not be a big problem.
What problems is the product solving and how is that benefiting you?
For me it has been a complement to the marketing suite we already had.
Elevate Analytical Capabilities to retarget efforts
What do you like best about the product?
Seamless interaction between digital and onsite applications which narrows down the data time lag. Data privacy is maintained. Helps in autocharting. Granular details captured.
What do you dislike about the product?
None as of now as per the usage of the SAS Customer Data Platform Capabilities.
What problems is the product solving and how is that benefiting you?
Able to have a look into the journey of a customer beyond marketing.customer reporting enhanced with the analytical decisions provided by the solution.
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