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SAS Customer Intelligence 360

SAS | 1

Reviews from AWS Marketplace

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External reviews

99 reviews
from G2

External reviews are not included in the AWS star rating for the product.

    Gowtham G.

"Sas customer Intelligence helps truly connect with our customers"

  • October 01, 2023
  • Review provided by G2

What do you like best about the product?
Sas customer intelligence delivers us a full view of customers, helps segregate detailed profiles.
Software allows to track customer behavior forecasts potential selling opportunities
Adaptable to business needs and changing constraints. drives substantial difference in our marketing goals.
Simplfies analytical, report generation and performance tracking capabilties.
Very intergrative platform enables to integrate with ecommerce platforms, CRM ms dynnamics, hubspot.
creates personalised marketing and content engagement where customers data is secured.
It helps us automate campaigns design and excute seamlessly.
Agents provides personalized customer support.
What do you dislike about the product?
Marketing activities accelerates through automation, boosts response rate with minimal efforts. yet customization ablities are difficult to implement.
necessity of Implementing new softwares often between workflows.
Analyze campaign performance involves daily use adjusting marketing strategies. Time consuming
What problems is the product solving and how is that benefiting you?
Integration of BI tools enables to create dashboards and perform in depth marketing analysis of customer data
Sas customer intelligence open and integretes with Sas environment and various application.
Personalized campaigns help us understand customer point of view. flexible in buliding customer profiles

    Diego E.

Gather information about your customer in a more simple tool

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
you can gather insights in a simple tool
What do you dislike about the product?
interface is not as clear as others in the market
What problems is the product solving and how is that benefiting you?
gain information about customers to reach them in specific campaigns

    Yogender K.

Best features till date as per the competitors.

  • September 19, 2023
  • Review provided by G2

What do you like best about the product?
The platform provides capabilities for data quality, data integration, data governance, and analytics to enable personalized and relevant customer experiences.
What do you dislike about the product?
One drawback is the cost of this product. Which is very high.
What problems is the product solving and how is that benefiting you?
It is helping us to gather the user data and help us to analyse the data and automate few parts of the process.

    Banking

Top Multi-Channel MA Solution

  • September 13, 2023
  • Review provided by G2

What do you like best about the product?
Using digital channels inlcuding mobile.
What do you dislike about the product?
only availible in AWS for the 360 part, but on prem for the rest
What problems is the product solving and how is that benefiting you?
combining in and outbound customer recommendations

    Sanjeev K.

I have had positive experiences using SAS in my company.

  • September 06, 2023
  • Review provided by G2

What do you like best about the product?
One of the best things is possibility of data manipulation which can be made through SQL. This feature allows me efficient and precise data manipulation, which is crucial in my industry. It has helped me analyze complex datasets with ease uncovering valuable insights and patterns"

Seamlessly integrates SQL for advanced data manipul. - Very fast processing of data - Privacy - There are a lot of statistic functions for analysis.
What do you dislike about the product?
Great tool. We had some problems with integration but support was very helpful.

I am fully satsifeid with the produt barring minor issues that was solved with great support.
What problems is the product solving and how is that benefiting you?
Improve compliance & risk management
Drive innovation
Drive revenue growth
Improve customer relations/service
Create internal/operational efficiencies
Improve business process agility

    Mulsahahmed T.

My experience with SAS customer data platform.

  • September 04, 2023
  • Review provided by G2

What do you like best about the product?
More insight on customer data analytics.
AI powered for better performances.
Data protection and security.
More organized customer data management.
What do you dislike about the product?
SAS customer data platform capabilities is pricey
What problems is the product solving and how is that benefiting you?
Customers data platform.
Customer journey mapping.
SAS customer data platform capabilities has empowered our business with self service insights,audiences and activation capabilities.

    Farhan S.

I am amazed after using SAS

  • September 03, 2023
  • Review provided by G2

What do you like best about the product?
It has the ability to easily gather, arrange and handle data from different places. It has almost everything our organization needs.
Interface is cool and easy to use.
What do you dislike about the product?
Customer support lacks sometimes but it happens very less and i like SAS as a whole.
What problems is the product solving and how is that benefiting you?
It provides a complete picture of every customer, helping our business understand that what does the customer need. It lets us able to talk to them when it is best. Basically our customers are happy when we understand their needs using sas.

    Saba N.

SAS ! Best Tool for Managing and Presenting Data.

  • September 01, 2023
  • Review provided by G2

What do you like best about the product?
It boasts a user-friendly and straightforward interface, serving as an outstanding resource for crafting customized reports. Moreover, it offers highly valuable features for crafting and structuring data presentations, enaling informed decision-making by management.
What do you dislike about the product?
It can be complex to setup for organizations lacking professional expertise.
What problems is the product solving and how is that benefiting you?
It helps to respond to students actions in real-time with efficiency and also manages our data with ease.

    Market Research

SAS Customer Data Platform Capabilities

  • August 31, 2023
  • Review provided by G2

What do you like best about the product?
* It collects, cleans and unifies customer data from various sources very efficiently and gives a great view of each customer's journey.
* It empowers marketers to customer segments based upon behaviours and prefrences.
* It is very user friendly tool.
What do you dislike about the product?
* Not easy to customize.
* Pricing information not availible on the website.
* Hard for new users to learn about its features.
What problems is the product solving and how is that benefiting you?
It gives a comprehensive view of each customer, which enables our business to understand what does customer require. By understanding behaviour of customers we can engage with customers at a right time. This really helps to grow our business.

    Ahsan R.

SAS ! Providing Best Services to your Customers.

  • August 30, 2023
  • Review provided by G2

What do you like best about the product?
SAS Customer Data Platform enables the customer data from various websites and social media. It provides real-time data processing enabling rapid responses to customer actions. Moreover, it has afriendly user-interface.
What do you dislike about the product?
It can be a little complex for smaller businesses with limited technical expertise.
What problems is the product solving and how is that benefiting you?
It help us to integrate and manage the important data of our employees and students .

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