Export limitations have required workarounds while collaboration and agile planning have improved significantly
What is our primary use case?
Miro Business - Enterprise is widely used for its basic user-friendly interface, allowing users to get started with little or no learning curve. The drag and drop functionality enables users to retrieve items from templates easily. It facilitates real-time collaboration over multiple teams to create, comment, and edit boards simultaneously. Within the organization, it is used for visual project management, Kanban, Gantt, and agile ceremonies such as retrospectives, sprint planning, and road mapping. Additionally, it is useful for brainstorming and collaborative brainstorming sessions such as mind mapping or design thinking. It is also beneficial for workshop facilitation for both in-person and remote teams.
One of my teams at the Flash organization was constantly missing deadlines and not following correct retrospective strategies. They were not adhering to proper agile values or following scrum correctly, which caused them to miss retrospective parts. I coached them and introduced Miro Business - Enterprise, which has been used for three to four years. I arranged collaborative brainstorming sessions and facilitated a workshop so they could document workflows and process mapping. I also guided them on the easy integration with tools such as Jira, Confluence, and Slack, which the organization uses. Currently, there are no problems, the team is collaborative, and retrospectives have been greatly beneficial.
What is most valuable?
Miro Business - Enterprise offers an infinite whiteboard canvas and customizable templates, which are favorite features. The AI-powered collaboration tools include Sidekick, flows, and model context protocol. Real-time editing, sticky notes, voting, timers, and lightweight in-board image to video editing are available. Advanced integrations are supported with Adobe, Jira, Slack, Google Drive, and Confluence.
The infinite whiteboard and customizable templates have been helpful because whenever a whiteboard is needed, it provides an infinite canvas with customized templates. When looking for a dedicated board for a project or upcoming sprint, it provides a shared space where the team can brainstorm and collaborate easily. Miro Business - Enterprise has been a game changer for the organization in terms of collaboration between teams and has provided a strong return on investment. It is a collaboration tool that helps manage dependencies and cross-functional team conflicts, which has improved conflicts between teams. Data shows that effective conflict management has improved by 68 percent. Overall, it has been excellent for planning and ideation using boards and templates.
What needs improvement?
There are no major problems with Miro Business - Enterprise. However, the export quality is generally strong, but advanced export formats, print control, and layout options could be improved for user benefit. Export quality is the primary area for improvement, as everything else is satisfactory.
For how long have I used the solution?
Miro Business - Enterprise has been used in the current organization for three to four years.
What do I think about the stability of the solution?
Miro Business - Enterprise has not provided any downtime so far.
What do I think about the scalability of the solution?
Miro Business - Enterprise is definitely a scalable product that can handle growth if the organization expands into an enterprise in the future with no issues.
How are customer service and support?
Customer support was reached out to last week regarding new features being introduced. The customer support was quite responsive. Whenever they have been contacted previously, they were prompt and on point, warranting a solid 10 rating for customer service.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before using Miro Business - Enterprise, other alternatives were evaluated including Mural, Lucidspark, FigJam, Microsoft Whiteboard, Stormboard, and Conceptboard. Miro Business - Enterprise was chosen because it felt the most cost-efficient and efficient software available.
How was the initial setup?
Deploying Miro Business - Enterprise is quite easy with no complications, and it is a self-explanatory tool. Nothing special is required, and it is not hard to install or deploy in the system. The deployment is quite straightforward, and no major management is required behind the deployment process. There were no challenges faced with the configuration process.
What was our ROI?
The cost is very reasonable, and Miro Business - Enterprise has definitely generated substantial return on investment. The investment is worth it because time has been saved, team collaboration has improved, and visualization of boards has improved. Efficiency increased by 77 percent, and time saved by 68 percent. Additionally, conflict management has improved, resulting in strong return on investment.
What's my experience with pricing, setup cost, and licensing?
The procurement process for Miro Business - Enterprise was quite easy. The cost compared to other tools is not high and is very affordable. Each plan offered by Miro, whether enterprise, business, or starter plans, is very reasonable and does not require substantial investment.
Which other solutions did I evaluate?
Anyone looking for a dedicated product for facilitation, diagramming, design, or a security platform that integrates with tools an organization uses should definitely consider Miro Business - Enterprise as it is one of the best alternatives in the market.
What other advice do I have?
Conflict management was improved because before using Miro Business - Enterprise, there was no proper process tool for retrospective meetings, tracking boards, creating mind maps, or templates. The situation was difficult for the organization. After using Miro Business - Enterprise, significant time has been saved, and conflict management has decreased substantially because everything is clear to everyone. There are no longer instances where team members return asking for clarification. Everything is documented and written clearly, helping the organization. It has also aided in proper product management, OKR setting, customer journey mapping, workshops, and research purposes. The review rating for this product is 4 out of 5.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Great for Project Visualization, Needs Smoother Performance
What do you like best about the product?
I appreciate Miro for its integrated features and the ability to create so many different things within it. It significantly aids in visualizing projects by providing most of the tools I need in one convenient place. This ease of use is incredibly beneficial, particularly as I have used it extensively for college, work, and occasionally for personal tasks. I love that I can incorporate numerous project-organizing tools, such as Gantt charts and mind maps, and even links, which considerably enhances my planning and coordination abilities. The customization possibilities allow me to tailor my boards to specific project requirements, making Miro a versatile tool. Moreover, the initial setup of Miro was straightforward, further emphasizing its user-friendly nature. Despite some occasional concerns with performance, the overall functionality and versatility make Miro an invaluable resource for my professional and academic endeavors.
What do you dislike about the product?
I find Miro's gantt charts and other charting tools slow and laggy. When I put a lot on my board, Miro starts crashing, lagging, and bugging out. This issue makes it frustrating to work on larger projects or with more complex elements within boards. Moreover, Miro lacks the ability to create bar charts and data chats, which would enhance its functionality significantly. Additionally, the lack of integration with tools like Excel and Canva limits its usability with other applications I frequently use.
What problems is the product solving and how is that benefiting you?
I use Miro for project visualization, integrating charts, links, and mind maps in one platform, facilitating easy organization.
Easy Collaboration and Versatile Design Tools
What do you like best about the product?
Collective Working space, Easy to use, Multiple tools to use for design visualization and documentation.
What do you dislike about the product?
Requires logins and access to be able to use most of the connection apps (like Figma or Google etc. )
Needs a pen tool or vector file option to work on. AI tools are nice, but kind of hard to use and not available in every board. AI tools need a lot of detail to be able to work on, and it makes the process of design harder and longer if your board is not tidy enough or if you are a beginner designer.
What problems is the product solving and how is that benefiting you?
Collaborative tool. It makes the design process much more easier if the team is not in the same location or time.
Solves Multiple tool usage. I can use presentation tools, AI, in one space, and ı can document the process.
Helps Design visualization. I can show the intended presentation and the details (the kitchen) of the design in a case of customer presentation.
Highly Collaborative and Flexible, But Can Be Slow
What do you like best about the product?
I really appreciate using Miro as a moodboard for my architecture design development because it allows me to have all of my references in one place. I love its highly collaborative and flexible nature, which is crucial for my design process. The immediateness of Miro is another standout feature for me, as it allows for quick access and smooth workflow. Additionally, I enjoy being able to see how other people interact with the work, which enhances the collaborative aspect. Setting up Miro was very easy for me—there were no problems at all. These features make Miro a great tool, and I am quite likely to recommend it to friends or colleagues.
What do you dislike about the product?
Sometimes Miro is quite slow regardless of the internet connection.
What problems is the product solving and how is that benefiting you?
I use Miro to consolidate all my architecture design references in one place; it's highly collaborative, flexible, and allows real-time interaction visibility.
Simple and Accurate, But Needs Feature Improvements
What do you like best about the product?
I love how simple and easy to use Miro is, which makes drawing software diagrams an efficient and straightforward process. Its simplicity stands out as a highly valued feature, enabling me to accurately create and manage diagrams without any complexity. Additionally, the initial setup of Miro for my team was very easy, which facilitated a smooth transition and quick adoption of the tool.
What do you dislike about the product?
I experience issues with Miro crashing when searching for items, although I'm unsure if this has been resolved. Additionally, the inability to use ctrl + F to find text on arrows is limiting. Another problem is when trying to bring a group of components forward; it doesn't work as expected, requiring me to select each component individually to bring them forward one by one.
What problems is the product solving and how is that benefiting you?
I use Miro for drawing software diagrams because it is simple to use and very accurate, making setup easy.
Real-Time Collaboration, Some Interface Challenges
What do you like best about the product?
I greatly appreciate the ability to work simultaneously with other team members on Miro. Real-time collaboration is particularly useful for us, as it facilitates the clear transmission of ideas and reduces communication problems or misunderstandings among team members. The tools integrated into Miro are well-designed and perfectly suited to our needs. Moreover, the initial installation of Miro was very easy, which is a considerable advantage. In the end, I am very satisfied with Miro, to the point of recommending it very strongly to my colleagues or friends, with a probability of 9 to 10 on a recommendation scale.
What do you dislike about the product?
The user interface at the project level can be confusing. I sometimes get lost, especially when using another user's Miro. I don't really understand how private spaces work or why I have access to many other projects that I didn't really want to join but was invited to.
What problems is the product solving and how is that benefiting you?
I use Miro to solve communication problems in my team, facilitating the clear transmission of ideas with its integrated tools. Real-time collaboration is also a major asset for our video game prototype project.
Effortless Organization and User-Friendly Design
What do you like best about the product?
Ease of use and organization, features and organization
What do you dislike about the product?
Miro can improve by offering simplified mouse and tracking metrics when hovering around boards
What problems is the product solving and how is that benefiting you?
Organization, planning and visual interpretation of seasonal assortments
good!
What do you like best about the product?
Easy to use. It's a pretty good product. I use it all the time.
What do you dislike about the product?
The trial period is short. I would have liked it to be longer.
What problems is the product solving and how is that benefiting you?
Create diagrams, charts, and roadmaps
Effortless Sketching and Versatile Boards
What do you like best about the product?
Easy sketching, limitless board size, ability to drop in different file types and see them altogether
What do you dislike about the product?
exporting PDF's are extremely large files often and often do not export either.
What problems is the product solving and how is that benefiting you?
It is solving visual collaboration on creative projects with the ability to markup and visually communicate edits
Feature-Rich Collaboration Tool, Needs Better Onboarding
What do you like best about the product?
I love how Miro offers immense functionality and a wide array of features, which significantly enhances collaborative working. It allows multiple people to work on projects simultaneously, streamlining team efforts and making collaboration seamless. The ability to do so much on Miro not only fosters creativity and innovation but also enables more effective and efficient teamwork.
What do you dislike about the product?
I find Miro a bit hard to get the hang of. The learning curve can be steep, and I could benefit from more help pop-ups or a manual/guidance to assist with navigation and feature utilization.
What problems is the product solving and how is that benefiting you?
I find Miro enhances collaborative working, allowing multiple people to work together with its vast features.
