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Miro

Miro

Reviews from AWS customer

3 AWS reviews

External reviews

10,008 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Information Technology and Services

Useful for multiple marketing use cases

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
It's the most interactive tool I have come across that allows me to map out my thoughts on a blank canvas and organize what I am thinking into a legible flow for my team to also understand.
What do you dislike about the product?
I often have to start my flows from scratch, even though a lot of the time, they will mirror how they look. It would be useful if there was a new feature utilizing prediction of what flows I may be looking to create based on my previous creations.
What problems is the product solving and how is that benefiting you?
It digitalizing what would have to be done on a whiteboard or piece of paper and making it easy to collaboratively work with colleagues in realtime from anywhere.


    Design

Experience for a year using Miro

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
The usability can quickly create a document
What do you dislike about the product?
The table can be more flexible to customize, design
What problems is the product solving and how is that benefiting you?
Visualize my research better


    Aleksander U.

The Ultimate Digital Collaboration Platform for Product Professionals and Workshop Facilitators

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
As a Product Leader running ProductTrio.com advisory firm, I've been using Miro Business for several years, and it has become absolutely essential to my daily work. The fact that I use it daily speaks volumes about its value - it's not just another tool in my stack, it's THE tool that enables everything I do as a freelance product consultant and workshop facilitator.
For me, it's the best digital whiteboard for running workshops, whether online or in-person. I've facilitated 20+ B2B product workshops, trained over 250 startups and product organizations - and Miro has been my go-to platform throughout. Even when running in-person workshops, I always use Miro to display educational content and explain exercises to participants. The visual clarity and engagement it provides is unmatched.
What do you dislike about the product?
While Miro is exceptional, there are minor areas that could be enhanced:
- Occasional learning curve for new users during workshops
- Could benefit from more advanced analytics for workshop facilitators
What problems is the product solving and how is that benefiting you?
1. Remote Collaboration Challenges
Problem: Facilitating effective collaboration between distributed teams and clients across different time zones and locations.

How Miro Solves It: Miro enables both synchronous and asynchronous collaboration seamlessly. Team members can work together in real-time during workshops, then continue building on the work independently between sessions.

Benefit to Me: As a freelance product consultant working with clients across Europe, I can run productive workshops regardless of location. This has allowed me to expand my client base without geographical limitations and maintain engagement even with remote participants.

2. Complex Information Visualization
Problem: Making abstract product strategy concepts tangible and understandable for diverse stakeholders.

How Miro Solves It: The infinite canvas and visual framework capabilities allow me to transform complex strategic thinking into clear, visual representations using templates like Product Strategy Canvases and Opportunity Solution Trees.

Benefit to Me: I can now effectively communicate product strategy, discovery findings, and delivery plans to clients who previously struggled with abstract concepts. This has significantly improved client buy-in and project success rates.

3. Workshop Facilitation Inefficiencies
Problem: Managing productive workshops without falling into common traps like endless brainstorming, communication noise, or dominant personalities taking over discussions.

How Miro Solves It: Features like anonymous contributions, structured templates, timers, and "together alone" methodologies ensure everyone participates equally and workshops stay focused.

Benefit to Me: I've successfully facilitated 20+ B2B product workshops and trained over 250 startups using Miro. The platform ensures consistently high-quality outcomes regardless of group dynamics or personalities involved.


    Architecture & Planning

Miro for Architects

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Miro is brilliant for the messy, early stages of design work. We can upload up sketches, reference images, precedent studies and quick diagrams all in one place, then reorganise them as ideas develop. It feels like having a massive studio wall that the team can collaborate on all at once.

One of the biggest strengths is how collaborative it feels. Everyone in the team can add their thoughts, whether that’s architects, consultants or clients, and it keeps the discussion visual and accessible. In a workshop setting, it really helps clients feel involved, because they can see ideas forming in real time without having to dive into complex drawing software. For me personally, it’s also great being able to step back and see the whole board at once, then zoom in and refine details. That mix of big picture and detail is very natural to how we work in architecture.

The sign-up process is easy and it's intuitive enough to quickly onboard new staff members to a project. We as a team use it daily for sharing work progress and providing mark ups for junior staff.
What do you dislike about the product?
The main drawback for me is that it can get a bit heavy once a board fills up with lots of content. Large boards with sketches and images can slow down, which is frustrating when you’re in a fast-moving workshop.

It’s also worth saying that while the drawing tools are fine for rough diagrams, they lack a bit of precision. Sometimes I end up switching back to other software for cleaner diagrams or more controlled line work, which breaks the seamlessness that Miro otherwise offers.
What problems is the product solving and how is that benefiting you?
Miro is helping us deal with one of the hardest parts of early stage design, which is keeping ideas clear and connected when lots of people are contributing. In a traditional studio setting we’d pin things up on the wall and sketch over them, but that doesn’t work as well when teams and clients are spread out or working remotely. Miro fills that gap by giving us a shared digital space that feels just as open and flexible.

It solves the problem of scattered feedback too. Instead of ideas getting lost in long email threads or separate documents, everything sits on the board where it’s visible to everyone. That makes collaboration more immediate, and it means I can understand how a client’s comment connects to a sketch or precedent image straight away.

The benefit for me is that it keeps the design process fluid without being chaotic. I can move between brainstorming, sketching, and organising ideas without switching platforms all the time. It also means I’m spending less effort just trying to keep track of information, and more time actually designing and contributing to the team.


    Jasmina B.

Great everyday work tool

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
It helps me with multiple aspects of my everyday job - whether it's quick brainstorming, facilitating workshops, generating new ideas. I use it widely, it makes me quicker, allows me to both write, draw and pull in a bunch of screenshots (various sources and data) and helps me connect the dots. Miro being an infinite fast canvas offers all the flexibility I need.
What do you dislike about the product?
Nothing I really dislike. It's more about new things Miro can bring in. AI in Miro/prototyping is still in very early stages - looking forward to seeing how it will help me more in the future.
What problems is the product solving and how is that benefiting you?
Quick brainstorming - putting all my thoughts “on the paper“, organizing it fast and iterating.
Preparing and facilitating workshops - both online and offline. I can pull in a lot of different sources, zoom in/out fast and move through the canvas fluently. It allows for seamless facilitation.
It's my digital pen&paper on steroids.


    Financial Services

My experience using Miro

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
miro is a very useful tool that helps myself and others to access information from anywhere.
the setup and lay out of how we are using miro is great because we are able to add full details about things without any delays or issues. everyone can update information live which is extremely useful for our profession. It is user friendly and easy to use and this has been tested across numerous ages and everybody seems to be okay with the system
What do you dislike about the product?
being a new user to Miro, there isnt anythjing negative that i have picked up as of yet. I use Miro daily and there is nothing negative to report back.
What problems is the product solving and how is that benefiting you?
Eveyrone can access Miro remotely or in the office and they are able to update it live which enables better communication across all colleagues. there is nothing 'falling through the net' as everything is updated daily and we can all see what changes are being made.


    Architecture & Planning

fast -easy -presentable -collaborative

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
can have full overview about the hall process and can share it with clients
What do you dislike about the product?
some time it is so slaw when it is overloaded with images
What problems is the product solving and how is that benefiting you?
solving mainly online collaborative problem without missing the history of the process


    Non-Profit Organization Management

Super useful for brainstorming and organising

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
The templates, different functions and different integrations are very useful. Able to make the work look interesting
What do you dislike about the product?
The zoom in/out function sometimes does not work well with me, and i find it difficult to have a consistent size across all items in my board
What problems is the product solving and how is that benefiting you?
Brainstorming; customer journey mapping; collaboration; helping in my product management


    Laura M.

Easy to use, great for collaboration, though customization & feature discoverability could be better

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
I use Miro several times a week, and what stands out the most is its ease of use and flexibility. The platform makes real-time collaboration with colleagues seamless, regardless of industry (I've worked with MIRO in data privacy sector, ride-hailing and taxi marketplace) or team size (sessions with between 3 to 20 people). I appreciate the variety of templates available, which helps structure workshops, brainstorming sessions, and strategy discussions quickly without starting from scratch. The intuitive interface makes it easy to onboard new team members and keep everyone engaged.

I never had to leverage Miro's customer support.
What do you dislike about the product?
Some templates could also benefit from more customization options to better fit specific use cases. I usually don't use the available integrations and not sure how to easily quick start them, I believe I'm not aware of all the capabilities of MIRO, even if I use it frequently.
What problems is the product solving and how is that benefiting you?
Miro helps solve the problem of aligning teams on undefined or complex topics by providing a flexible, visual space. It removes the constraints of rigid formats, supports retrospectives and brainstorming, and makes it easier to map customer journeys with context like screenshots.


    Sumit M.

A Must-Have for Diagram Lovers

  • September 22, 2025
  • Review provided by G2

What do you like best about the product?
Ese of use, Templates and Canvas, Versatile Templates
What do you dislike about the product?
Performance on Large Boards, No custom template saving
What problems is the product solving and how is that benefiting you?
I loved Mind maps, clean diagrams and templates available to reuse at many places.