Miro
MiroExternal reviews
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A game changer for visual CRM mapping & campaign planning
What do you like best about the product?
I’ve been using Miro daily across CRM and lifecycle work, and honestly, it’s made a huge difference. Being able to lay out journeys visually, drop in emails, and connect stages with notes and feedback in one space has made my work easier and more collaborative. I can quickly review journeys, map out full flows, and even use it as a live workspace when talking through campaigns with my team.
I also use it for wider projects — like planning CRM experiments, building out automations, or even tracking content feedback — and the flexibility is spot on. It’s become the go-to tool for making sense of complex journeys.
If you work across CRM, lifecycle, or anything multi-channel, it’s 100% worth using.
I also use it for wider projects — like planning CRM experiments, building out automations, or even tracking content feedback — and the flexibility is spot on. It’s become the go-to tool for making sense of complex journeys.
If you work across CRM, lifecycle, or anything multi-channel, it’s 100% worth using.
What do you dislike about the product?
only comment is sometimes the tables can be a bit tricky to edit
What problems is the product solving and how is that benefiting you?
Miro solves that by giving me one space where I can:
Visually map out entire user journeys (with all emails and logic in view)
Drop in live feedback, callouts, and next steps directly onto the flow
Keep everything up to date as campaigns evolve — no need to redo slides every time
Share with teams across marketing, product, and data in a way that’s easy to digest
Visually map out entire user journeys (with all emails and logic in view)
Drop in live feedback, callouts, and next steps directly onto the flow
Keep everything up to date as campaigns evolve — no need to redo slides every time
Share with teams across marketing, product, and data in a way that’s easy to digest
One of the best collaboration tools I've used
What do you like best about the product?
It is an easy tool for use, I've done several workshops using it for that are not familiar with it, and almost all of then didn't have any trouble using it.
My team and I use Miro every week to organize a working cronogram, every quarter to plan the next steps and always on reviews and refinements with the engineering team.
My team and I use Miro every week to organize a working cronogram, every quarter to plan the next steps and always on reviews and refinements with the engineering team.
What do you dislike about the product?
The framing option could be similar to figma's and with an "autolayout" feature too, move things one by one is too boring.
At times the board become slowers, even if there aren't many objects in it.
At times the board become slowers, even if there aren't many objects in it.
What problems is the product solving and how is that benefiting you?
My colleagues and I work from home and Miro solves a common issue in the work model, it helps us to connect more, we do a few ice breakers and plan things togheter using Miro. It's a good thing because we don't have to be fisically present to work on a project.
Miro is a great collaboration tool
What do you like best about the product?
I love how flexible Miro is and how easy to collaborate with others remotely. You can use it for almost any purpose, but we use it to collaborate with customers to help provide guidance on the next steps they should take to achieve their business goals. We can easily brainstorm ideas, build user personas and journey maps.
What do you dislike about the product?
The Mind Map tool is not my favorite tool for Mind Mapping. Not as easy and intuitive as Xmind.
What problems is the product solving and how is that benefiting you?
Real-time remote collaboration with customers world wide
Perfect Tool for Collaborative Design Teams
What do you like best about the product?
When our design team adopted Miro as our primary planning tool - life got so much easier.
We use miro for everything, from road map planning, to research and project development. It's safe to say that this platform has been designed with visual thinkers in mind, there are so many little things that make using miro boards both intuitive and good-looking!
I love that you can copy and paste images from anywhere, that you can export boards as pdfs, the various integrations you connect miro with, and that boards can basically grow infinitely to accommodate every spin-off thought, or iteration you might have.
Our team literally uses this daily, and I'm a big fan!
We use miro for everything, from road map planning, to research and project development. It's safe to say that this platform has been designed with visual thinkers in mind, there are so many little things that make using miro boards both intuitive and good-looking!
I love that you can copy and paste images from anywhere, that you can export boards as pdfs, the various integrations you connect miro with, and that boards can basically grow infinitely to accommodate every spin-off thought, or iteration you might have.
Our team literally uses this daily, and I'm a big fan!
What do you dislike about the product?
I don't have any major complaints, just a few small ones maybe:
- I love that you can paste into the board from your clip board, but I wish you could select images and copy to your clipboard from miro as the source, too.
- Also, I wish there some additional options for text formatting, :)
- I love that you can paste into the board from your clip board, but I wish you could select images and copy to your clipboard from miro as the source, too.
- Also, I wish there some additional options for text formatting, :)
What problems is the product solving and how is that benefiting you?
Miro makes tedious planning, and collaboration so much easier (and so much more visually appealing) than other platforms/software out there. Being a designer, this is a huge plus!
Great for collaboration with remote teams
What do you like best about the product?
I love the digital white-boarding you can do with your team. This is especially useful for remote teams who need real-time collaboration. It feels like being in person.
What do you dislike about the product?
It's been mostly positives. It can be tricky to zoom around sometimes but it's easy to grasp after a few days.
What problems is the product solving and how is that benefiting you?
It's mainly helping with real-time collaboration and making ideas/work visible to the rest of our org.
Collaborative Tool
What do you like best about the product?
This is great tool for collaborative working while connecting virtually!! Loved its features. It facilitates conducting online VSM's
What do you dislike about the product?
working on web browser is bit issue. having app would help more.
What problems is the product solving and how is that benefiting you?
It solves issues of engaging team while connecting virtually.
Miro is one of the greatest online board
What do you like best about the product?
mouse tracking so we can have better communication when we are learning, it has a lot of usefull addons which we can use and we can complete our tasks easier. AI is helping us to have a little fun, and these arrows that u can drag from photos are usefull too, also phone app is helpfull to review something before exam
What do you dislike about the product?
when there is a lot of stuff on the board it start to lag a bit, its taking a lot of RAM.On phone app when there is a lot of elements you cant open the board
What problems is the product solving and how is that benefiting you?
we are learning math on it .
organize projects and processes without killing creativity.
What do you like best about the product?
The only tool that helps you organize projects and processes without killing creativity.
I recommend Miro to most people I know and every single one of them feels more organized and creative with Miro. It’s so easy to use, it’s easy to get good at.
I’ve used it for a variety of different things, like developing maintenance plans (I’m a mechanical engineer), mapping out the go-to-market strategy for my online course, analyzing the entire tire supply chain to reduce costs, creating logistics dashboards for middle and last mile deliveries, and planning two birthday parties, all while collaborating with other Miro users.
Give it a try, it’s worth it.
I recommend Miro to most people I know and every single one of them feels more organized and creative with Miro. It’s so easy to use, it’s easy to get good at.
I’ve used it for a variety of different things, like developing maintenance plans (I’m a mechanical engineer), mapping out the go-to-market strategy for my online course, analyzing the entire tire supply chain to reduce costs, creating logistics dashboards for middle and last mile deliveries, and planning two birthday parties, all while collaborating with other Miro users.
Give it a try, it’s worth it.
What do you dislike about the product?
I haven't found a colorblind mode, sometimes people who collaborate use colored panels and I get a bit confused.
What problems is the product solving and how is that benefiting you?
Innovation seemed chaotic before I met Miro. Now my team and I can simply create, learn from customer feedback, and continue to add value in an organized way without killing creativity.
Miro helps to create.
Miro helps to create.
Collaboration tool that transformed our team's remote workflow
What do you like best about the product?
Miro has completely revolutionized how our team collaborates remotely.
What truly sets Miro apart is the versatility - we use it for everything from project planning and user journey mapping to retrospectives and strategic planning sessions. The template library saves hours of setup time, and the integration with our other tools creates a seamless workflow.
What truly sets Miro apart is the versatility - we use it for everything from project planning and user journey mapping to retrospectives and strategic planning sessions. The template library saves hours of setup time, and the integration with our other tools creates a seamless workflow.
What do you dislike about the product?
The free tier is quite limited, and the jump to paid plans can be expensive for small teams or individuals.
What problems is the product solving and how is that benefiting you?
The template library saves hours of setup time, and the integration with our other tools creates a seamless workflow.
This is a great tool for everything!
What do you like best about the product?
So far, I'd been using MIRO for more than 6 months now and my team and my clients love it. We can easily do consulting sessions with the clients, we can keep track of our team advancement for all projects and we have and incredible training tool.
I love that I can search images in google and i can add icons and charts ... all the gadgets are awesome!.
I also find very smart the AI integrated and the possibility to create tasks.
It is very intuitive!
I love that I can search images in google and i can add icons and charts ... all the gadgets are awesome!.
I also find very smart the AI integrated and the possibility to create tasks.
It is very intuitive!
What do you dislike about the product?
I would like to have more acurate transformation for Diagramming for visio charts.... is good but we cannot change the forms... so its good but could be even better.
and I would like to ad tas to my To do and no only for Jira...
and I would like to ad tas to my To do and no only for Jira...
What problems is the product solving and how is that benefiting you?
keeping track in the following activities with my clients and help the visually understand the consulting process.
Help my team to organize the visual of projects in our meettings
Diagraming work flows is really easy
Help my team to organize the visual of projects in our meettings
Diagraming work flows is really easy
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