Miro
MiroExternal reviews
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A great virtual whiteboarding software for anyone in the UX space.
What do you like best about the product?
Miro provides the right amount of flexibility to create what you need while providing enough templates to prevent you from staring at a blank screen. I love using Miro to visualize usability tests, propose research plans, analyze data from research studies, and facilitate workshops with my product teams. There isn't a day that goes by when I don't use Miro for something at work!
What do you dislike about the product?
It'll take some time to get used to using Miro. I usually explain how Miro works in workshops before I ask participants to dive into an activity so they don't get lost.
What problems is the product solving and how is that benefiting you?
Miro creates a semi-structructured space where I can visualize information for myself and my team. When I'm analyzing data from a research project, Miro gives me the space to group data into related clusters, visualize data with graphs and charts, and show my team my thought process. When I'm planning a usability test, I use Miro to create screen-by-screen wireframes to show what success looks like for individual tasks, how users can interact with the prototype, and when I'll ask specific questions in a usability test. My Miro wireframes align my product team on what we want to test and how we want to test it.
Quick and Easy Diagramming
What do you like best about the product?
It's perfect for planning out document layouts and creating diagrams. I use it to develop process diagrams to show work flow. Easy to use and no hassle.
What do you dislike about the product?
I don't have the version that lets me print to a pdf. That would be super helpful.
What problems is the product solving and how is that benefiting you?
It helps us quickly understand our processes for work flow and helps us work through new strategies and tasks.
Miro make my professional life better and productive
What do you like best about the product?
I really love how easy is to build a mind map and organize the ideas. I've used the templates and done thinks. But it's easy to constructure a new thinks too.
In now adays I'm using MIro to follow my team tasks, it's easier understand all information and make a roadmap.
In now adays I'm using MIro to follow my team tasks, it's easier understand all information and make a roadmap.
What do you dislike about the product?
I don't like to have just 3 board in free account, beause, if a use board for a long period, it's necessary make a copy. I think it's possible to create a edition temporary mode to boards with a short lifecycle.
What problems is the product solving and how is that benefiting you?
Organize the ideas. Organize the projetcts. Build a roadmap and understand the projects.
Easy to get started - lots of available functionality to master over time
What do you like best about the product?
The Miro of today is a powerhouse. Over the last several years, it's evolved from a fairly simple diagramming/whiteboarding tool to a full-on collaborative hub and workshop facilitation platform. (It still has those diagramming capabilities though, which is what I need for my primary use case.)
I'd describe Miro as 'easy to learn, hard to master'. It's very user-friendly, and there's lots of useful onboarding guidance to help you jump in and learn the basics. It's also a deluxe swiss army knife of a platform in terms of all the other collaboration and facilitation functionality it offers. Discovering, learning about, and figuring out how best to implement that additional functionality takes signficantly more time and effort—if you have the capacity for that, it pays off big time.
(Many users don't have that capacity though, or just don't want to bother, so if you're implementing Miro in your org and you want your colleagues to integrate some of those more advanced features in their regular collaboration workflows, you'll need to hold their hands for a little while, and ideally offer or require specific training on those features. Miro has a lot of excellent resources available in several formats, but I've found that poweruser-led internal training is usually best, and it allows you to weave in company-specific policies and best practices, and skip over features your plan doesn't offer or that you otherwise don't want people to use.)
I'd describe Miro as 'easy to learn, hard to master'. It's very user-friendly, and there's lots of useful onboarding guidance to help you jump in and learn the basics. It's also a deluxe swiss army knife of a platform in terms of all the other collaboration and facilitation functionality it offers. Discovering, learning about, and figuring out how best to implement that additional functionality takes signficantly more time and effort—if you have the capacity for that, it pays off big time.
(Many users don't have that capacity though, or just don't want to bother, so if you're implementing Miro in your org and you want your colleagues to integrate some of those more advanced features in their regular collaboration workflows, you'll need to hold their hands for a little while, and ideally offer or require specific training on those features. Miro has a lot of excellent resources available in several formats, but I've found that poweruser-led internal training is usually best, and it allows you to weave in company-specific policies and best practices, and skip over features your plan doesn't offer or that you otherwise don't want people to use.)
What do you dislike about the product?
I wish the sharing options were a little clearer. When a user wants to collaborate with an external person, they have multiple options for how to do it, and most users don't understand their differences or the implications associated with the one they find and use. As an IT admin, that was quite frustrating, because users would frequently accidentally trigger an admin request to add someone to the organization (which would allocate them a paid seat if approved) when they actually just needed that person to be able to work with them once in a single board—they thought they were simply sharing the board.
The additional user- and guest-management control admins are given in the Enterprise plan tier is a huge improvement, but that can be cost-prohibitive for some organizations. I hope Miro considers beefing up the power and visibility of the admin role for the non-Enterprise plan tiers too.
Also, now that Miro offers so many different types of features, it would be great for admins to have the ability to enable/disable them granularly for the whole organization (or on a workspace/team basis.) Without that ability, there's a risk of platform sprawl or confusion over which platform employees should be using for which types of work. (Like, if I just deployed a new work-management platform and I'm working on org-wide adoption, then Miro releases some new feature that's already covered by that other platform, I want the ability to turn that feature OFF in Miro so folks don't get confused about which tool to use. And by 'turn OFF', I don't mean just putting a popup in that tells users to contact their administrator when they try to use the feature—I mean preventing the feature from even appearing as an option. That'd also help streamline the UI and reduce the overwhelm potential for users who only want its more basic functionality.)
The additional user- and guest-management control admins are given in the Enterprise plan tier is a huge improvement, but that can be cost-prohibitive for some organizations. I hope Miro considers beefing up the power and visibility of the admin role for the non-Enterprise plan tiers too.
Also, now that Miro offers so many different types of features, it would be great for admins to have the ability to enable/disable them granularly for the whole organization (or on a workspace/team basis.) Without that ability, there's a risk of platform sprawl or confusion over which platform employees should be using for which types of work. (Like, if I just deployed a new work-management platform and I'm working on org-wide adoption, then Miro releases some new feature that's already covered by that other platform, I want the ability to turn that feature OFF in Miro so folks don't get confused about which tool to use. And by 'turn OFF', I don't mean just putting a popup in that tells users to contact their administrator when they try to use the feature—I mean preventing the feature from even appearing as an option. That'd also help streamline the UI and reduce the overwhelm potential for users who only want its more basic functionality.)
What problems is the product solving and how is that benefiting you?
Miro is the perfect way for me to diagram the automation workflows I design for my clients and to communicate with them about the content (e.g., asking a clarifying question in a comment and tagging them so they can reply in context). It's also great for brainstorming and brain-dumping, since it's so quick and easy to generate a bunch of sticky notes stream-of-consciousness style (and then convert them into nicer shapes later if you wish).
(Miro also provides a wide array of facilitation tools, which are very useful, but which don't currently apply to my needs.)
(Miro also provides a wide array of facilitation tools, which are very useful, but which don't currently apply to my needs.)
Miro helps my team collaborate and I look forward to all updates.
What do you like best about the product?
The team at Miro are able to demonstrate creative ways to optimize the platform while also creating ways for users to share their learnings and template ideas.
What do you dislike about the product?
I'm sure all sorts of updates will be addressing any issues, but lacking a snap-to feature and too much difficulty in getting things like org charts to behave predictably keeps me from going lots further with some of my tests.
What problems is the product solving and how is that benefiting you?
Creating a visual map for documentation is allowing me to simplify the navigation to existing documentation that lives in multiple platforms (M365, Box, Smartsheet, etc.) by designing a tile system with links. It's a little clunky but is working pretty well. We were able to move quickly through an office reorganization, mapping out team desk configurations against an architectural drawing.
I use Miro ALL THE TIME
What do you like best about the product?
There is so much to tell!
I'm a software architect and i use Miro for all my projects to create schematics either to explain how things are conneceted together, explain to other people my ideas visually, we use miro boards to do worksessions about how we're going to tackle a problem. I use it literally everyday.
I lkie how easy it is to create beautifull schematics, collaborate with teamates and the new ai tools are quite usefull.
I fell like it's going to get much more powerfull in the next years.
I never had to contact consumer support so i can't tell about this part.
I'm a software architect and i use Miro for all my projects to create schematics either to explain how things are conneceted together, explain to other people my ideas visually, we use miro boards to do worksessions about how we're going to tackle a problem. I use it literally everyday.
I lkie how easy it is to create beautifull schematics, collaborate with teamates and the new ai tools are quite usefull.
I fell like it's going to get much more powerfull in the next years.
I never had to contact consumer support so i can't tell about this part.
What do you dislike about the product?
I wish there was a way to create a "template" for items, not just whole board. Kind of a prefab for a shcematic element that you're going to reuse time after time.
Though it's easy enough to copy paste an element, if you do a change, you have to go though all the copies an manually modify it.
Though it's easy enough to copy paste an element, if you do a change, you have to go though all the copies an manually modify it.
What problems is the product solving and how is that benefiting you?
It allows me to have everything about a project at the same place. I can talk to artists, project managers or developpers using my board. It allows me to easily have visual support to explain what i have in my mind.
Great product
What do you like best about the product?
Great product for design and process analysis
What do you dislike about the product?
The payed version's price is too high espcially for a small team in the north Africa region
What problems is the product solving and how is that benefiting you?
The ability to easily put designs, diagrams, processus into written form helps a lot with analysis
Business-changing tool to allow online remote collaboration
What do you like best about the product?
Business-changing tool to allow online remote collaboration
What do you dislike about the product?
Lack of interface with other tools like Excel, MS office. Tables are terrible. It's difficult to design decks, so I use figma for that.
What problems is the product solving and how is that benefiting you?
Collaborative workshops and remote work, with team visibility.
Easy interface, good collaborative optinos
What do you like best about the product?
- easy to use as a beginner
- good for collaboration
- wide range of templates and features
- good for collaboration
- wide range of templates and features
What do you dislike about the product?
- not very compatible for laptop working without a mouse (hard to get what I want from it with a trackpad alone)
What problems is the product solving and how is that benefiting you?
collaboration in a remote workplace
Great tool to foster sharing and improving before development.
What do you like best about the product?
Miro has helped to make explicit the data structure of mi solution, share it with my peers and foster communication to allow improve the data structure before starting to develop it.
What do you dislike about the product?
It is hard to identify one. I would say having to learn a new tool bur i have to say it's easy and worth the time.
What problems is the product solving and how is that benefiting you?
Building a data structure from concepts.
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