Miro

Miro

Reviews from AWS customer

3 AWS reviews

External reviews

10,008 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Amber W.

Facilitates Collaboration, Needs Steeper Learning

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
I like the ease of use of Miro, which makes collaboration across multiple users seamless. The visuals are also a big plus and enhance the experience. I find the sticky notes feature especially helpful for brainstorming sessions, and the process maps aid in understanding all steps, handoffs, and stakeholder inputs effectively. Miro makes it easy to capture the thoughts of all team members on demand.
What do you dislike about the product?
I don't like the learning curve to be able to function in the platform. The initial setup was also time consuming. I feel there should be on demand training and tips in the board.
What problems is the product solving and how is that benefiting you?
I use Miro to connect stakeholders, fill communication gaps, and streamline metric reviews. It captures all team members' thoughts instantly and maps processes for clarity on steps and handoffs.


    Isabel A.

Versatile Tool for Team Collaboration with Room for Improvement

  • March 17, 2026
  • Review provided by G2

What do you like best about the product?
I like Miro's flexible functionality that lets me do a variety of exercises like mapping customer journeys, brainstorming and organizing ideas, structuring complex projects, and organizing information. It really helps with mapping expansion journeys to build more targeted customer campaigns. I also enjoy sharing spaces with my team, which makes collaboration so much easier. The initial setup of Miro was easy too.
What do you dislike about the product?
Large boards are confusing with zooming in and out, moving objects around, etc. Also, improve search and navigation features.
What problems is the product solving and how is that benefiting you?
I use Miro for process mapping and team brainstorming sessions. It solves visual mapping problems and offers flexible functionality for activities like mapping customer journeys and structuring complex projects. I find it valuable for sharing spaces with my team and organizing information effectively.


    Computer Software

It works the way you need it to.

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Easy, intuitive UI.

Miro makes it easy to organize my thoughts, and share them with others.
What do you dislike about the product?
Not much! Sharing and collaborating between different organizations is finicky at times.
What problems is the product solving and how is that benefiting you?
I work in customer success - I primarily use Miro for things like swimlane charts and other workflow/process diagrams.


    弘一 .

Miro, which stands out for its abundance of templates and ease of use

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I like that information sharing can be done smoothly and that guest users can also use it. Additionally, the abundance of templates in Miro is helpful, especially for planning agile retrospectives, where there are many useful templates. Not only are there many types of templates, but the sample content is also clear and comprehensive, which is great. I also appreciate the ease of use and that it is not too heavy.
What do you dislike about the product?
It might just be that I'm not aware of them, but it would be great to have a lot of support features provided by AI.
What problems is the product solving and how is that benefiting you?
Information sharing is smooth, and it's convenient that guests can write simultaneously. I like that there are plenty of templates, it's easy to use, and not heavy.


    Varsha R.

Great for Scrum Retrospectives, Planning, and Team Collaboration

  • March 13, 2026
  • Review provided by G2

What do you like best about the product?
Great for Scrum purposes, especially for retrospectives, planning, and team collaboration.
What do you dislike about the product?
It’s great, but I think the limited number of active boards I can have makes it harder to set up some templates.
What problems is the product solving and how is that benefiting you?
I use it to plan and run my retrospectives.


    Anup P.

Makes Brainstorming and Visual Collaboration Easy for Distributed Teams

  • March 13, 2026
  • Review provided by G2

What do you like best about the product?
It makes brainstorming and visual collaboration really Ease of Integration, especially when working with distributed teams. My team uses it to plan workflows, map out ideas, and keep project discussions organized during meetings, which helps everyone stay aligned.
What do you dislike about the product?
While the tool is very powerful, the sheer number of options can feel a bit overwhelming at first, especially when you’re just getting started. Also, it’s worth noting that some of the more advanced features are limited to the higher pricing plans.
What problems is the product solving and how is that benefiting you?
In my work, it is also helpful for mapping email marketing journeys and campaign flows. We can visually design automation flows such as welcome journeys, nurture campaigns, and re-engagement sequences. This makes it easier for the team to understand triggers, decision splits, and the overall customer lifecycle before implementing the campaign in CRM tools. As a result, planning marketing automation strategies becomes more structured and collaborative.


    Computer Software

Great tool for brainstorming and mapping processes

  • March 13, 2026
  • Review provided by G2

What do you like best about the product?
Unlimited canvas size, diversity of elements that can be used for various purposes, process mapping tools, collab functionality
What do you dislike about the product?
Sometimes it's hard to align visual element width with another similar element placed along the same horizontal or vertical distance if the elements are too far apart or if there's another element inbetween
What problems is the product solving and how is that benefiting you?
Brainstorming, mapping out processes and representing them visually to make them easy to understand.


    NIRANJANA R.

Miro: Makes brainstorming and planning much easier

  • March 13, 2026
  • Review provided by G2

What do you like best about the product?
-Very intuitive once you start using it; the interface is quite straightforward.
-The infinite canvas is probably my favorite part because it gives a lot of freedom to organize ideas without space limitations.
-Real-time collaboration works really well when working with a team. Everyone can add notes, diagrams, or comments at the same time.
-There are many ready-made templates, which saves time when starting brainstorming sessions or planning workflows.
-Customer support has been helpful whenever there are questions or issues, which makes the overall experience smoother.
-It integrates well with other tools we already use, so it fits nicely into the workflow.
What do you dislike about the product?
-Boards can become a bit cluttered when there are too many elements or when multiple people are working on the same board.
-Some integrations require a bit of setup initially, so there can be a small learning curve at the start.
What problems is the product solving and how is that benefiting you?
-It helps organize ideas visually, which makes brainstorming and planning much clearer compared to using plain documents.
-It solves the issue of team collaboration, since everyone can contribute to the same board in real time even when working remotely.
-It makes it easier to map workflows, processes, or project plans, which helps teams stay aligned.
-Instead of switching between multiple tools, a lot of discussion, planning, and diagramming can happen in one place.
-Overall, it helps reduce confusion during planning sessions and makes collaboration more interactive and productive.


    Tod R.

Essential Tool for Visual IT Planning

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
Real-time collaboration and infinite canvas make mapping complex IT infrastructure effortless and clear.
What do you dislike about the product?
Feature-rich interface has a learning curve; onboarding new team members takes some extra time.
What problems is the product solving and how is that benefiting you?
Replaced scattered docs and diagrams with one visual hub for asset workflows and cross-team collaboration.


    Logistics and Supply Chain

Effortless Team Collaboration with an Infinite Canvas and Great Templates

  • March 12, 2026
  • Review provided by G2

What do you like best about the product?
Miro makes teamwork effortless. Real time collaboration, an infinite canvas, and great templates help turn messy ideas into clear plans.
What do you dislike about the product?
Miro works well, but large boards can become slow and hard to navigate. Some features are hidden in menus, so it takes time to find the right tools
What problems is the product solving and how is that benefiting you?
Miro helps me solve collaboration and planning problems. It gives my team one shared space where we can brainstorm, map processes, and organize ideas in real time. This saves time because we no longer switch between tools or lose information in long chats. It also improves teamwork because everyone can add input at the same moment even if they work in different places